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Calabrio

Description

Provider of customer interaction and workforce optimization software services. The company offers a customer engagement software that provides analytic insights to catalyze growth through customer service contact centers. Its software provides a suite of services, including call recording, quality management, speech analytics, workforce management and performance management.

1995

Founded

PRIVATE

Status

51-200

Employees

Buyout/LBO

Latest Deal Type

$200M

Latest Deal Amount

1

Investors

Description

Provider of customer interaction and workforce optimization software services. The company offers a customer engagement software that provides analytic insights to catalyze growth through customer service contact centers. Its software provides a suite of services, including call recording, quality management, speech analytics, workforce management and performance management.

Website:

www.calabrio.com

Ownership Status

Privately held (backing)

Financing Status

Private Equity-Backed

Primary Industry

Business/Productivity Software

Other Industries

Other Software

Primary Office

400 1st Avenue North Suite 300 Minneapolis, MN 55401United States +1 (763) 592-4600
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Calabrio Valuation and Funding

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Deal TypeDateAmountRaised to DatePost-ValStatusStage

Calabrio Cap Table

Stock# of Shares
Authorized
Par ValueDividend Rate (%)Original
Issue Price
LiquidationLiquidation
Pref. Multiple
Conversion
Price
% Owned

Calabrio Investors (1)

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Investor NameInvestor TypeHoldingInvestor SinceParticipating RoundsBoard
Seat
Contact
Info
Kohlberg Kravis RobertsPE/BuyoutMajority000 0000000 0000
Kohlberg Kravis Roberts PE/Buyout

Calabrio Executive Team (17)

NameTitleBoard
Seat
Contact
Info
Thomas GoodmansonChief Executive Officer & President
Theresa McGlothlenChief Financial Officer
Kim KraskaDirector, CIS Help Desk
Mike GilesDirector, Development Operations
Debbie WilliamsDirector, Human Resources
Thomas Goodmanson Chief Executive Officer & President
Theresa McGlothlen Chief Financial Officer
Kim Kraska Director, CIS Help Desk
Mike Giles Director, Development Operations
Debbie Williams Director, Human Resources

Calabrio Board Members (1)

NameRepresentingRoleSinceContact
Info
John Kish Ph.DSelfBoard Member000 0000
John Kish Ph.D Board Member Self
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