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Clarabridge

Description

Developer of a customer experience management platform designed to help businesses win the hearts of their customers. The company's customer experience management platform uses natural language processing technology for use in customer feedback programs, enabling clients to analyze contact center messages, comments, reviews and other customer feedback in the context of transactions.

2006

Founded

PRIVATE

Status

201-500

Employees

Later Stage VC

Latest Deal Type

$40M

Latest Deal Amount

$202M

Total Amount Raised

Description

Developer of a customer experience management platform designed to help businesses win the hearts of their customers. The company's customer experience management platform uses natural language processing technology for use in customer feedback programs, enabling clients to analyze contact center messages, comments, reviews and other customer feedback in the context of transactions.

Website:

www.clarabridge.com

Ownership Status

Privately Held (backing)

Financing Status

Venture Capital-Backed

Primary Industry

Media and Information Services (B2B)

Other Industries

Business/Productivity Software

Primary Office

11400 Commerce Park Drive Suite 500 Reston, VA 20191United States +1 (571) 299-1800
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Clarabridge Valuation and Funding

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Deal TypeDateAmountRaised to DatePost-ValStatusStage

Clarabridge Cap Table

Stock# of Shares
Authorized
Par ValueDividend Rate (%)Original
Issue Price
LiquidationLiquidation
Pref. Multiple
Conversion
Price
% Owned

Clarabridge Investors (11)

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Investor NameInvestor TypeHoldingInvestor SinceParticipating RoundsBoard
Seat
Contact
Info
Boulder VenturesVenture CapitalMinority000 0000000 0000
Eric MaAngel (individual)Minority000 0000000 0000
General Catalyst PartnersVenture CapitalMinority000 0000000 0000
Grotech VenturesVenture CapitalMinority000 0000000 0000
Harbert Growth PartnersGrowth/ExpansionMinority000 0000000 0000
Boulder Ventures Venture Capital
Eric Ma Angel (individual)
General Catalyst Partners Venture Capital
Grotech Ventures Venture Capital
Harbert Growth Partners Growth/Expansion

Clarabridge Executive Team (14)

NameTitleBoard
Seat
Contact
Info
Mark BishofChief Executive Officer & Board Member
Bas BrukxChief Financial Officer
Sid BanerjeeFounder, Executive Vice Chairman & Chief Strategy Officer
Sal UslugilChief Revenue Officer
Nithi VivatratChief Product Officer
Mark Bishof Chief Executive Officer & Board Member
Bas Brukx Chief Financial Officer
Sid Banerjee Founder, Executive Vice Chairman & Chief Strategy Officer
Sal Uslugil Chief Revenue Officer
Nithi Vivatrat Chief Product Officer

Clarabridge Board Members (8)

NameRepresentingRoleSinceContact
Info
David FelsenthalSelfBoard Member000 0000
James TholenSelfBoard Member000 0000
Lawrence BohnGeneral Catalyst PartnersManaging Director000 0000
Mark BishofClarabridgeChief Executive Officer & Board Member000 0000
Sanju BansalSelfAngel (individual)000 0000
David Felsenthal Board Member Self
James Tholen Board Member Self
Lawrence Bohn Managing Director General Catalyst Partners
Mark Bishof Chief Executive Officer & Board Member Clarabridge
Sanju Bansal Angel (individual) Self
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