Company Profiles

driven by the PitchBook Platform

Eptica

Description

Developer of a multi-channel customer interaction software designed to offer multi-channel and multilingual customer engagement management services. The company's multi-channel customer interaction software provides an e-CRM tool for customer interaction management including Web self-service, social customer service, email management, chat, fax-letter- sms and knowledge management, enabling organizations to improve engagement with customers, increase efficiency and drive sales by delivering fast, consistent and personalized responses to their queries, through their channel of choice.

2001

Founded

PRIVATE

Status

51-200

Employees

2ndary - Private

Latest Deal Type

$11.7M

Total Amount Raised

4

Investors

Description

Developer of a multi-channel customer interaction software designed to offer multi-channel and multilingual customer engagement management services. The company's multi-channel customer interaction software provides an e-CRM tool for customer interaction management including Web self-service, social customer service, email management, chat, fax-letter- sms and knowledge management, enabling organizations to improve engagement with customers, increase efficiency and drive sales by delivering fast, consistent and personalized responses to their queries, through their channel of choice.

Website:

www.eptica.com

Ownership Status

Privately Held (backing)

Financing Status

Venture Capital-Backed

Primary Industry

Business/Productivity Software

Other Industries

Application Software
Media and Information Services (B2B)

Primary Office

63 bis, rue de Sèvres 92100 Boulogne-BillancourtFrance +33 (0)1 47 12 68 88
Request a free trial to the PitchBook Platform
You're viewing a free company profile from the PitchBook Platform. To explore Eptica's full profile, request a free trial.

Eptica Valuation and Funding

Request access
Deal TypeDateAmountRaised to DatePost-ValStatusStage

Eptica Investors (4)

Request access
Investor NameInvestor TypeHoldingInvestor SinceParticipating RoundsBoard
Seat
Contact
Info
Auriga PartnersVenture CapitalMinority000 0000000 0000
IncubAllianceAccelerator/Incubator000 0000000 0000
Omnes CapitalPE/BuyoutMinority000 0000000 0000
Seventure PartnersVenture CapitalMinority000 0000000 0000
Auriga Partners Venture Capital
IncubAlliance Accelerator/Incubator
Omnes Capital PE/Buyout
Seventure Partners Venture Capital

Eptica Executive Team (7)

NameTitleBoard
Seat
Contact
Info
Olivier NjamfaCo-Founder, Chief Executive Officer and President
Pascal GauvritChief Technology Officer
Laurence ChamiManaging Director
Laurent PeaucelleCo-Founder & Customer Support and Hosting Services Director
Laure SchwererAdministrative and Financial Director
Olivier Njamfa Co-Founder, Chief Executive Officer and President
Pascal Gauvrit Chief Technology Officer
Laurence Chami Managing Director
Laurent Peaucelle Co-Founder & Customer Support and Hosting Services Director
Laure Schwerer Administrative and Financial Director

Eptica Board Members (5)

NameRepresentingRoleSinceContact
Info
Benoit SavoretEpticaBoard Member000 0000
Nicolas TcherdakoffAuriga PartnersBoard Member000 0000
Phillippe GrangerEpticaBoard Member000 0000
Roger HaddadSelfChairman000 0000
Xavier BrunaudOmnes CapitalPrincipal000 0000
Benoit Savoret Board Member Eptica
Nicolas Tcherdakoff Board Member Auriga Partners
Phillippe Granger Board Member Eptica
Roger Haddad Chairman Self
Xavier Brunaud Principal Omnes Capital
Request full access to PitchBook