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Talkdesk

Description

Developer of cloud-based call center software designed to help growing businesses to improve customer satisfaction while reducing costs. The company's cloud-based call center software uses IVR, ACD and skills-based routing technology that seamlessly integrates ITSM and CSM service desks, enabling businesses to communicate with their customers and manage the entire call center operations using the Web.

2011

Founded

PRIVATE

Status

201-500

Employees

Accelerator/Inc

Latest Deal Type

$26.5M

Total Amount Raised

11

Investors

Description

Developer of cloud-based call center software designed to help growing businesses to improve customer satisfaction while reducing costs. The company's cloud-based call center software uses IVR, ACD and skills-based routing technology that seamlessly integrates ITSM and CSM service desks, enabling businesses to communicate with their customers and manage the entire call center operations using the Web.

Website:

www.talkdesk.com

Ownership Status

Privately Held (backing)

Financing Status

Venture Capital-Backed

Primary Industry

Business/Productivity Software

Other Industries

Communication Software

Primary Office

535 Mission Street 12th Floor San Francisco, CA 94105United States +1 (888) 743-3044
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Talkdesk Valuation and Funding

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Deal TypeDateAmountRaised to DatePost-ValStatusStage

Talkdesk Cap Table

Stock# of Shares
Authorized
Par ValueDividend Rate (%)Original
Issue Price
LiquidationLiquidation
Pref. Multiple
Conversion
Price
% Owned

Talkdesk Investors (11)

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Investor NameInvestor TypeHoldingInvestor SinceParticipating RoundsBoard
Seat
Contact
Info
500 StartupsAccelerator/IncubatorMinority000 0000000 0000
Alexander KheinAngel (individual)Minority000 0000000 0000
Bedy YangAngel (individual)Minority000 0000000 0000
Draper Fisher JurvetsonVenture CapitalMinority000 0000000 0000
Jason LemkinAngel (individual)Minority000 0000000 0000
500 Startups Accelerator/Incubator
Alexander Khein Angel (individual)
Bedy Yang Angel (individual)
Draper Fisher Jurvetson Venture Capital
Jason Lemkin Angel (individual)

Talkdesk Executive Team (4)

NameTitleBoard
Seat
Contact
Info
Tiago PaivaFounder & Chief Executive Officer
Gadi ShamiaChief Operating Officer
Milena TalaveraDirector of Engineering
Cristina FonsecaCo-Founder
Tiago Paiva Founder & Chief Executive Officer
Gadi Shamia Chief Operating Officer
Milena Talavera Director of Engineering
Cristina Fonseca Co-Founder

Talkdesk Board Members (2)

NameRepresentingRoleSinceContact
Info
Jason Lemkin JDStorm VenturesManaging Director & Co-founder000 0000
Josh SteinDraper Fisher JurvetsonPartner, Venture Team000 0000
Jason Lemkin JD Managing Director & Co-founder Storm Ventures
Josh Stein Partner, Venture Team Draper Fisher Jurvetson
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