How the global insurance industry is being disrupted
March 14, 2017
Given a terrible customer service track record and bloated infrastructure, the global insurance industry stands poised to be disrupted. Nimble, tech-driven firms are challenging the status quo, using behavioral economics and technologies like IoT and cloud to target inefficiencies in the insurance value chain ranging from customer acquisition to back-office processing.
In the fourth installment of PitchBook's Fintech Analyst Report series, our emerging-tech analysts dive into the consequent segmentation of insurance, exploring how the industry's value chain is being disrupted. Key points of discussion include:
The burgeoning variety of niche products
How conglomerates—especially in developing markets—are leveraging synergies to appeal to emerging masses of middle-class consumers
Peer-to-peer insurers returning the industry to its roots
The report also profiles companies in each nascent insurance sector, drawing on the PitchBook Platform to lay out key data points on investment in the space.