Hispanic Teleservices Overview

  • Year Founded
  • 1999

Year Founded

  • Status
  • Acquired/​Merged

  • Employees
  • 4,762

Employees

  • Latest Deal Type
  • M&A

  • Financing Rounds
  • 4

Hispanic Teleservices General Information

Description

Provider of outsourced contact center services for companies serving the US Hispanic market. The company serves as a "remote office" for bilingual contact center operations, offering customer care, technical support, customer acquisition and e-services. It also offers acquisition services, such as inbound sales order taking, up selling, product registration, direct response, and after-market sales, support services, including technical and billing support, account inquiries, and email response, claims, and back office services, and retention services, such as customer retention, customer satisfaction surveys, loyalty program.

Contact Information

Website
www.htc.to
Ownership Status
Acquired/Merged
Financing Status
Formerly PE-Backed
Primary Industry
BPO/Outsource Services
Acquirer
Corporate Office
  • 5615 Kirby Drive
  • Suite 820
  • Houston, TX 77005
  • United States
+1 (713) 000-0000

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Hispanic Teleservices Valuation & Funding

Deal Type Date Amount Valuation/
EBITDA
Post-Val Status Debt

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Hispanic Teleservices Executive Team (4)

Name Title Board Seat
Alberto Fernandez Founder & Chief Executive Officer
Gloria Rodolfo Director
Liliana Bosque Vice President
You’re viewing 3 of 4 executive team members. Get the full list »

Hispanic Teleservices Signals

Growth Rate

0.80% Weekly
Growth
Weekly Growth 0.80%, 93rd %
-35.5%. 530%

Size Multiple

219x Median
Size Multiple 219x, 100th %ile
0.00x 0.95x. 413Kx

Key Data Points

Twitter Followers

5.5k

Similarweb Unique Visitors

15.0K

Majestic Referring Domains

314

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Hispanic Teleservices Former Investors

Investor Name Investor Type Holding Investor Since Participating Rounds Contact Info

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Hispanic Teleservices FAQs

  • When was Hispanic Teleservices founded?

    Hispanic Teleservices was founded in 1999.

  • Who is the founder of Hispanic Teleservices?

    Alberto Fernandez and Kit Cooper are the founders of Hispanic Teleservices.

  • Who is the CEO of Hispanic Teleservices?

    Alberto Fernandez is the CEO of Hispanic Teleservices.

  • Where is Hispanic Teleservices headquartered?

    Hispanic Teleservices is headquartered in Houston, TX.

  • What is the size of Hispanic Teleservices?

    Hispanic Teleservices has 4,762 total employees.

  • What industry is Hispanic Teleservices in?

    Hispanic Teleservices’s primary industry is BPO/Outsource Services.

  • Is Hispanic Teleservices a private or public company?

    Hispanic Teleservices is a Private company.

  • What is Hispanic Teleservices’s current revenue?

    The current revenue for Hispanic Teleservices is 000000.

  • Who are Hispanic Teleservices’s investors?

    CCMP Capital Advisors, Court Square Capital Management, EMX Capital, and The Carlyle Group have invested in Hispanic Teleservices.

  • When was Hispanic Teleservices acquired?

    Hispanic Teleservices was acquired on 16-Nov-2007.

  • Who acquired Hispanic Teleservices?

    Hispanic Teleservices was acquired by Teleperformance.

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