Provider of outsourced contact center services for companies serving the US Hispanic market. The company serves as a "remote office" for bilingual contact center operations, offering customer care, technical support, customer acquisition and e-services. It also offers acquisition services, such as inbound sales order taking, up selling, product registration, direct response, and after-market sales, support services, including technical and billing support, account inquiries, and email response, claims, and back office services, and retention services, such as customer retention, customer satisfaction surveys, loyalty program.