Customer360 Overview

  • Founded
  • 2013
  • Status
  • Acquired/​Merged
  • Employees
  • 32
  • Latest Deal Type
  • M&A
  • Latest Deal Amount
  • $10M
Latest Deal Amount

Customer360 General Information


Operator of a cloud-based customer analytics platform. The company's Software as a Service (SaaS) application helps businesses in enhancing customer relations. It offers several products including Helpdesk, Live Chat, In-App, Screen Share and Social Helpdesk.

Contact Information

Ownership Status
(Operating Subsidiary)
Financing Status
Formerly Angel backed
Primary Industry
Communication Software
Other Industries
Business/Productivity Software
Primary Office
  • Level One, Sai Bazaar,
  • Station Road, Opposite. Santacruz Station
  • Santacruz, Mumbai 400054
  • India
+91 070453 00000
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Customer360 Valuation & Funding

Deal Type Date Amount Raised to Date Post-Val Status Stage
3. Merger/Acquisition 10-Dec-2015 $10M 000 0000 Completed Generating Revenue
2. Seed Round 05-May-2015 00000 000 Completed Startup
1. Seed Round 01-Sep-2013 $500K $500K Completed Startup
To view Customer360’s complete valuation and funding history, request access »

Customer360 Comparisons

HQ Location
Total Raised
Post Valuation
Last Financing Details
Operator of a cloud-based customer analytics platform. The company's Software as a Service (SaaS) application helps busi
Communication Software
Santacruz, India
32 As of 2015
000 0000-00-00
000000&0 000


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0000000000000 00000000
Wrocław, Poland
000 As of 0000


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0000000000000 00000000
San Francisco, CA
00 As of 0000
000000000000 00.000
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Customer360 Competitors (5)

Company Name Financing Status Location Employees Total Raised Last Financing Date/Type Last Financing Amount
LiveChat Formerly PE-Backed Wrocław, Poland 000 00000000
0000000 Private Equity-Backed San Francisco, CA 00 00.000 000000000000 00.000
0000000 Formerly VC-backed San Francisco, CA 0000 00000 00000000000 00000
000000.00 Venture Capital-Backed Sunnyvale, CA 00 00.00 000000000 00.00
000000000 Corporation Redmond, WA 000000 000.00 00000000000 000.00
You’re viewing 5 of 5 competitors. Get the full list »

Customer360 Executive Team (3)

Name Title Board Seat Contact Info
Mitul Thakkar Co-Founder & Chief Executive Officer
Mayuresh Shilotri Co-Founder & Head, Marketing & Analytics
You’re viewing 2 of 3 executive team members. Get the full list »

Customer360 Signals

Growth Rate

0.80% Weekly
Weekly Growth 0.80%, 93rd %ile
-35.5%. 530%

Size Multiple

219x Median
Size Multiple 219x, 100th %ile
0.00x 0.95x. 413Kx

Key Data Points

Twitter Followers


Similarweb Unique Visitors


Majestic Referring Domains


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Customer360 Former Investors (2)

Investor Name Investor Type Holding Investor Since Participating Rounds Contact Info
Ebrandz Corporation Minority 000 0000 000000 0
Vishwas Patel Angel (individual) Minority 000 0000 000000 0
To view Customer360’s complete investors history, request access »