ICT Group Overview

  • Founded
  • 1983
Founded
  • Status
  • Acquired/​Merged
  • Employees
  • 1,400
Employees
  • Latest Deal Type
  • M&A
  • Financing Rounds
  • 3
  • Investments
  • 5

ICT Group General Information

Description

ICT Group was a leading global provider of customer management and business process outsourcing solutions. The Company provided a comprehensive mix of customer care/retention, up-selling/cross-selling, technical support and database marketing as well as e-mail management, data entry, collections, claims processing and document management services, using its global network of onshore, near-shore and offshore operations. ICT GROUP also provided interactive voice response (IVR) and advanced speech recognition solutions as well as hosted Customer Relationship Management (CRM) technologies, available for use by clients at their own in-house facility or on a co-sourced basis in conjunction with the Company's fully integrated contact center operations.

Contact Information

Ownership Status
Acquired/Merged
Financing Status
Corporate Backed or Acquired
Primary Industry
BPO/Outsource Services
Primary Office
  • 100 Brandywine Boulevard
  • Newtown, PA 18940
  • United States
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ICT Group Valuation & Funding

Deal Type Date Amount Valuation/
EBITDA
Post-Val Status Debt

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ICT Group Signals

Growth Rate

0.80% Weekly
Growth
Weekly Growth 0.80%, 93rd %ile
-35.5%. 530%

Size Multiple

219x Median
Size Multiple 219x, 100th %ile
0.00x 0.95x. 413Kx

Key Data Points

Twitter Followers

5.5k

Similarweb Unique Visitors

15.0K

Majestic Referring Domains

314

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ICT Group Investments & Acquisitions (5)

Company Name Deal Date Deal Type Deal Size Industry Lead Partner
000000 00000 15-May-2019 000000000 Rail
000000000 000 01-Jun-2008 0000000000 Gold Mining
00000 05-Apr-2007 0000000000 Oil and Gas Equipment
000 00000000 30-Nov-2006 0000000000 BPO/Outsource Services 0000 0000
Polymetal International 01-Jan-1998 Platform Creation Gold Mining
To view ICT Group’s complete investments and acquisitions history, request access »

ICT Group Exits (1)

Company Name Exit Date Exit Type Exit Size Status Buyers
00000 05-Apr-2007 000000000000000000 Completed
  • 000 00000
To view ICT Group’s complete exits history, request access »