Mr. Steve Baxter serves as Managing Director, North America at eKomi. Mr. Baxter served as the Senior Vice President, Worldwide Sales at Satmetrix Systems. He has over 20 years experience in the enterprise software industry. For the past five of those years he has been intimately involved with the Net Promoter Score concept. He serves as Senior Vice President of Worldwide Sales, with responsibility for both SMB and enterprise sales globally. Prior to joining Satmetrix, Steve was the CEO and founder of a software company that provided NPS software to the SMB market. Before becoming involved with NPS, Steve was the EMEA Managing Director of CDC Software, a global publicly-traded enterprise software company, the COO of Stonesoft USA, and held a variety of executive sales and marketing positions early in his career.