James Southerland

James Southerland General Information

Biography

Mr. James Southerland is the Founder of Prism Network. Mr. Southerland, Jr. is the CEO of the First Choice Repair Program (FCRP), which he founded in 2003. First Choice Repair specializes in managing and providing access to a national network of certified and credentialed roofing, siding and gutter contractors that allow Property Insurance Carriers the capability of offering qualified restoration services to their policyholders - Managed Repair. FCRP manages the entire process including, performance, quality assurance, costs and customer service. FCRP provides this service for both daily and catastrophe related property claims and is the only company offering a solution of this nature for large-scale catastrophes. Through their proprietary systems and management techniques, FCRP is able to provide efficient and timely repairs, while enhancing the customer service experience. Southerland has been a pioneer in the industry since 1994 when he founded the Property Insurance Industry's first Managed Repair Company, The PRISM Network, Inc., which was eventually sold to Crawford and Company. Southerland is a Florida native receiving his BS and MBA degrees with an emphasis in Finance from Florida State University in 1981. Upon graduating, he joined Andersen Consulting in Atlanta and proceeded to work in various public and private sectors, including The Federal Reserve Bank and Memorial Healthcare System.