Michael McShea Overview
Michael McShea General Information
Biography
Mr. Michael McShea serves as Chief Strategy Officer at ICmed. He also serves as the Chairman of the Board of Directors at Carefirst of Maryland. He served as the SVP, Marketing, and Product Management at Contact Solutions. As Senior Vice President of Marketing and Product Management, Mike McShea oversaw marketing and product strategy for the Contact Solutions multi-channel, customer service SaaS product portfolio. Mike is responsible for bringing new innovations to the market that enable enterprises to achieve customer self-service with high levels of automation and improved customer experience. He is currently leading product and marketing efforts for My: Time, a new Contact Solutions product offering that is transforming mobile customer care, and our patented voice channel personalization technologies that leverage real-time analytics to adapt to individual caller behavior and preferences. Mike has 25 years of global marketing and product management experience with high-tech product offerings in the healthcare, financial services, transportation, and aerospace industries. His most recent endeavors before Contact Solutions include Philips Healthcare, where he was Product Line Manager for a telehealth product offering and Director of Product Development efforts for 5 healthcare software product offerings in 30 countries. Prior to Philips, Mike ran product development for the eICU program at VISICU, and was Managing Director of the eICU Research Institute, a program that included multiple data mining initiatives to support academic and product research. Mike has also run global product management for an aviation industry extranet and messaging service at ARINC that reaches over 100 countries, managed deployment of systems and network management solutions at Citibank, and led NASA satellite mission operations while at Lockheed Martin. Mike has an MBA from Johns Hopkins, a Master in Systems Engineering from the University of Pennsylvania, and an Electrical Engineering undergraduate degree from Bucknell University.
Contact Information
Address
- 5520 Research Park Drive
- Suite 100
- Baltimore, MD 21228
- United States
Michael McShea Positions (1)
| Firm name | Firm type | Title | Location | Industry | Since |
|---|---|---|---|---|---|
| ICmed | Company | Chief Strategy Officer | Owings Mills, MD | Other Healthcare Technology Systems |
Michael McShea Board Seats (1)
| Company | Industry | Ownership Status | Financing Status | Location | Since |
|---|---|---|---|---|---|
| Carefirst of Maryland | Life and Health Insurance | Privately Held (no backing) | Corporation | Baltimore, MD |
Michael McShea Network (10)
Board Members (10)
| Name | Company | Representing | Location | From |
|---|---|---|---|---|
| Michael Merson | Carefirst of Maryland | Carefirst of Maryland | Baltimore, MD | |
| Dave Bond | Carefirst of Maryland | Self | Baltimore, MD | |
| Carefirst of Maryland | Self | Baltimore, MD | ||
| Carefirst of Maryland | Self | Baltimore, MD | ||
| Carefirst of Maryland | Self | Baltimore, MD |
Michael McShea FAQs
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Who is Michael McShea?
Mr. Michael McShea serves as Chief Strategy Officer at ICmed.
-
How much does Michael McShea typically invest?
Michael McShea's median deal size is .
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What is Michael McShea’s main position?
Michael McShea’s primary position is Chief Strategy Officer.
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How many active board seats does Michael McShea hold?
Michael McShea holds a board seat in Carefirst of Maryland.
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