Norm Francis Overview

  • Primary Industry
  • Information Technology

  • Med. Deal Size

Norm Francis General Information

Biography

Pivotal Software was founded by Norm Francis in 1994. Francis was a co-founder of Basis Software Group (BSG) the company that developed ACCPAC, an accounting software package which was purchased by Computer Associates in 1985. Francis invented the concept of 360-degree customer relationship management (CRM), a concept that continues to be used today to describe the unification of activities across the organization by employees who play a role in the customer relationship. The company released its first customer relationship management product, Pivotal Relationship Version 1, in April 1996; this product is the predecessor to the current Pivotal CRM product line.The company changed its name to Pivotal Corporation in June 1999 to reflect its broadening focus beyond just software into professional services, content, hosted application services and other online services. Pivotal Corporation went public in August 1999 and its shares were listed on the NASDAQ Global Market under the symbol PVTL.In February 2000, Pivotal Corporation was selected by Bill Gates, Microsoft Chairman and Chief Software Architect, to showcase its Pivotal CRM software at the worldwide premiere of Microsoft Windows 2000. Pivotal CRM, then called Pivotal eRelationship, was the first eBusiness relationship management (eBRM) solution to be certified for Windows 2000.Pivotal Corporation was acquired by CDC Corporation, in February 2004. The acquisition added 1,700 customers, as well as marketing, sales, service, and partner management capabilities to CDC Softwares business unit focused on front-office solutions for mid-sized enterprises. He serves as Chief Executive Officer at Boardwalk (Media and Information Services). He served as Advisor at Allocadia. He served as Board Member at Neurio.

Contact Information

Education
University of British Columbia, BS (Bachelor of Science)
Total Investments
Exits

Norm Francis Lead Partner on Deals (6)

Norm Francis has been the lead partner on 6 deals. Their latest deal was with Stoko, a therapeutic devices company. The deal was made for on 10-May-2021.

Company Deal Date Deal Type Deal Size Deal Status Industry Location
Stoko 10-May-2021 Seed Round Completed Therapeutic Devices Vancouver, Canada
Allocadia 02-Dec-2015 Completed Business/Productivity Software Vancouver, Canada
Klue 19-May-2015 Completed Business/Productivity Software Vancouver, Canada
Neurio 16-Dec-2014 Completed Electronic Equipment and Instruments Vancouver, Canada
Allocadia 05-Jun-2014 Early Stage VC (Series A) Completed Business/Productivity Software Vancouver, Canada
Allocadia 30-Jan-2013 Seed Round Completed Business/Productivity Software Vancouver, Canada

Norm Francis Network (52)

Board Members (6)

Name Company Representing Location From
Neurio Neurio Vancouver, Canada
Neurio Self Vancouver, Canada

Portfolio Executives (46)

Name Company Role Deal date Location
Kevin Reilly Ph.D Stoko Co-Founder & Director, Design & Development 10-May-2021 Vancouver, Canada
Scott Morgan Stoko Co-Founder & Strategic Advisor 10-May-2021 Vancouver, Canada
Stoko Director of Finance 10-May-2021 Vancouver, Canada
Stoko Chief Scientific Officer of Biomechanics & Co-Founder 10-May-2021 Vancouver, Canada
Stoko Co-Founder, Chief Executive Officer & Board Member 10-May-2021 Vancouver, Canada

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