Success starts here

PitchBook's Customer Success Team
Michael Paul W.
Customer Success Manager
We have a saying around here:

"Customers are king."

Our clients are the driving force behind our commitment to providing the best data, technology and service in the industry. As a PitchBook customer, you're at the center of an experienced support network that is focused on helping you make better data-driven decisions.

It's like having another person on your team.

As a PitchBook customer, you'll have direct access to our global team of experts who understand your business and the data you need to be successful.

Mandy P.
Customer Success Manager

Personalized setup and unlimited training

First, we listen. Then, we guide you through a customized on-boarding process that's tailored to your unique goals and business objectives. We also provide free ongoing training throughout the course of your subscription.

Analytical support

Need extra help with your analysis? Call on our team for deeper platform research, presentation-ready slides, Excel spreadsheets, custom reports, infographics and more.

Request research assistance
Bryn J.
Customer Success Manager

Help when you need it

You won't find any automated systems or tickets here—with direct access to our support line and LiveChat, we're always available when you need us.

PitchBook live chat feature

We're always listening

You know best what information and tools you need to be successful. That's why we welcome your ideas to make your PitchBook experience better.

Send us feedback
Alissa V.
Customer Success Manager

The PitchBook Platform powers the decisions of some of the biggest names in M&A, PE and VC

See more client testimonials

Questions? We've got answers

Contact us

or call +1 (206) 623.1986

Brett, Kelly and Andy
Customer Success team members
Customer success team: Brett, Kelly and Andy