Given a terrible customer service track record and bloated infrastructure, the global insurance industry stands poised to be disrupted. Nimble, technology-driven firms are challenging the status quo by targeting niche inefficiencies in the insurance value chain from customer acquisition to back-office processing, using behavioral economics and technologies like IoT and cloud.
In the fourth installment of PitchBook's Fintech Analyst Report series, our emerging tech analysts dive into the consequent segmentation of insurance, exploring how the industry's value chain is being disrupted. Key points of discussion include:
The burgeoning variety of niche products
How conglomerates—especially in developing markets—are leveraging synergies to appeal to emerging masses of middle-market consumers
The return of peer-to-peer lenders to their roots
In addition, the report profiles multiple companies in each nascent insurance niche, drawing on the PitchBook Platform to lay out their key data points.