Operator of business process outsourcing. The company focuses on on acquiring and operating business process and technology-based outsourcing companies. It was formed in January, 2005. It acquired Zenta, Global Realty Outsourcing, and Blackheath. The company was formed in January, 2005, by GTCR in partnership with Henry Hortenstine, a former Executive Vice President of Affiliated Computer Services (ACS), a Fortune 500 global BPO company.