inContact Overview
- Founded
- 1997

- Status
- Acquired/Merged
- Employees
- 1,040

- Latest Deal Type
- M&A
- Financing Rounds
- 8
- Investments
- 8
inContact General Information
Description
Provider of cloud contact handling software services. The company provides routing, automated call distribution, self-service menus, automated interactive voice response, database integration, multimedia contact management, management reporting, workforce management, custom call routing, call flow design, hire screening and online training tools services. It also offers domestic and international long distance contact services.
Contact Information
- 75 West Towne Ridge Parkway
- Tower 1
- Sandy, UT 84070
- United States
inContact Valuation & Funding
Deal Type | Date | Amount | Valuation/ EBITDA |
Post-Val | Status | Debt |
---|
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Request a free trialinContact Comparisons
Industry
0000 00
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Request a free trialinContact Competitors (61)
Company Name | Financing Status | Location | Employees | Total Raised | Last Financing Date/Type | Last Financing Amount |
---|---|---|---|---|---|---|
Peak AI | Venture Capital-Backed | Manchester, United Kingdom | 000 | 00000 | 00000000000 | 00000 |
000000000 | Venture Capital-Backed | Bellevue, WA | 000 | 000.00 | 00000000000 | 000.00 |
0000 0000000 | Corporate Backed or Acquired | Ra'anana, Israel | 0000 | 000000&0 | ||
0000000000 | Formerly VC-backed | Santa Clara, CA | 00000 | 00000 | 00000000000 | 00000 |
00000000 | Venture Capital-Backed | San Jose, CA | 000 | 00.000 | 00000000000 | 00.000 |
inContact Patents
inContact Recent Patent Activity
Publication ID | Patent Title | Status | First Filing Date | Technology (CPC) | Citations |
---|---|---|---|---|---|
US-20210224173-A1 | Systems and methods for automated uptime monitoring of internet-based software | Pending | 21-Jan-2020 | 0000000000 | |
US-20210203785-A1 | Enhancing agent's efficiency in a contact center by using a multi-agent to multi-contact routing orchestration | Pending | 31-Dec-2019 | 000000000000 | |
US-11146690-B2 | Systems and methods for dynamic voice-over-internet-protocol routing | Active | 18-Nov-2019 | 000000000 | 0 |
US-20210152695-A1 | Systems and methods for dynamic voice-over-internet-protocol routing | Granted | 18-Nov-2019 | 000000000 | |
US-10681215-B1 | Multi-dimensional attribute-based routing | Active | 13-Nov-2019 | H04M3/5232 | 0 |
inContact Signals
Growth Rate

Growth

Size Multiple


Key Data Points
Twitter Followers
5.5k

Similarweb Unique Visitors
15.0K

Majestic Referring Domains
314

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Request a free trialinContact Former Investors
Investor Name | Investor Type | Holding | Investor Since | Participating Rounds | Contact Info |
---|
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Request a free trialinContact Investments & Acquisitions (8)
Company Name | Deal Date | Deal Type | Deal Size | Industry | Lead Partner |
---|---|---|---|---|---|
000000000 (0 | 09-Feb-2016 | 000000000 | Buildings and Property | ||
000 000000000 | 13-Jan-2016 | 0000000000 | 000.00 | IT Consulting and Outsourcing | 0000 0000 |
00000000 | 06-May-2014 | 0000000000 | 000.00 | Telecommunications Service Providers | 0000 0000 |
000000000 000 | 01-Jul-2013 | 0000000000 | 00.00 | Business/Productivity Software | |
Sierra360 | 01-Apr-2013 | Merger/Acquisition | IT Consulting and Outsourcing | 0000 0000 |
inContact Subsidiaries (1)
Company Name | Industry | Location | Founded |
---|---|---|---|
000000000 | IT Consulting and Outsourcing | San Francisco, CA | 0000 |