MAP Communications Overview

  • Year Founded
  • 1990

Year Founded

  • Status
  • Private

  • Employees
  • 653

Employees

  • Latest Deal Type
  • Debt Refin.

  • Latest Deal Amount
  • $500M

MAP Communications General Information

Description

Provider of live telephone answering and call center services intended to provide professional support to businesses around the clock. The company utilizes in-house software development, hipaa compliance, hitrust certification, pci-dss certified payment processing, bilingual english and spanish support, an employee-owned business model, customized call scripting and 24/7/365 live agent availability.

Contact Information

Website
www.mapcommunications.com
Ownership Status
Privately Held (backing)
Financing Status
Private Debt Financed
Corporate Office
  • 555 Belaire Avenue
  • 6th Floor
  • Chesapeake, VA 23320
  • United States
+1 (800)
Primary Industry
BPO/Outsource Services
Other Industries
Telecommunications Service Providers
Corporate Office
  • 555 Belaire Avenue
  • 6th Floor
  • Chesapeake, VA 23320
  • United States
+1 (800)

MAP Communications Timeline

2023202420252026
Financing RoundCaptured Employee CountEstimated Employee Growth

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MAP Communications Valuation & Funding

Deal Type Date Amount Raised to Date Post-Val Status Stage
7. Debt Refinancing 05-Sep-2025 $500M Completed Generating Revenue
6. Leveraged Recapitalization 08-Jul-2024 Completed Generating Revenue
5. Leveraged Recapitalization 19-Sep-2023 Completed Generating Revenue
4. Debt Refinancing 07-Dec-2021 Completed Generating Revenue
3. Debt - General 01-Oct-2019 Completed Generating Revenue
2. Debt Refinancing 09-Feb-2017 $82M $82M Completed Generating Revenue
1. Debt - General Completed Generating Revenue
To view MAP Communications’s complete valuation and funding history, request access »

MAP Communications Comparisons

Description
Primary
Industry
HQ Location
Employees
Total Raised
Post Valuation
Last
Financing
Details
Provider of live telephone answering and call center services intended to provide professional support to businesses aro
BPO/Outsource Services
Chesapeake, VA
653 As of 2026

Beijing, China
 

Goppingen, Germany
 
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MAP Communications Competitors (2)

One of MAP Communications’s 2 competitors is Udesk, a Venture Capital-Backed company based in Beijing, China.

Company Name Financing Status Location Employees Total Raised Last Financing Date/Type Last Financing Amount
Udesk Venture Capital-Backed Beijing, China
TeamViewer Germany Formerly PE-Backed Goppingen, Germany
You’re viewing 2 of 2 competitors. Get the full list »

MAP Communications Patents

  • 2

    Total Documents Applications and Grants

  • Total Patents Families

  • Granted

  • 2

    Pending

  • Expiring in next 12 mo

MAP Communications Recent Patent Activity

Publication ID Patent Title Status First Filing Date Technology (CPC) Citations
US-20260037233-A1 Communications session handling Pending 31-Jul-2024
WO-2026030061-A1 Communications session handling Pending 31-Jul-2024

MAP Communications Signals

Growth Rate

Weekly
Growth
Weekly Growth

Size Multiple

Median
Size Multiple

Key Data Points

Similarweb Unique Visitors

Majestic Referring Domains

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MAP Communications Acquisitions (1)

MAP Communications’s most recent deal was a Merger/Acquisition with Stericycle (North American Telephone Answering Services Business). The deal was made on 02-Oct-2019.

Company Name Deal Date Deal Type Deal Size Industry Lead Partner
Stericycle (North American Telephone Answering Services Business) 02-Oct-2019 Merger/Acquisition Other Commercial Services
To view MAP Communications’s complete acquisitions history, request access »

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MAP Communications FAQs

  • When was MAP Communications founded?

    MAP Communications was founded in 1990.

  • Where is MAP Communications headquartered?

    MAP Communications is headquartered in Chesapeake, VA.

  • What is the size of MAP Communications?

    MAP Communications has 653 total employees.

  • What industry is MAP Communications in?

    MAP Communications’s primary industry is BPO/Outsource Services.

  • Is MAP Communications a private or public company?

    MAP Communications is a Private company.

  • What is MAP Communications’s current revenue?

    The current revenue for MAP Communications is .

  • How much funding has MAP Communications raised over time?

    MAP Communications has raised $872M.

  • Who are MAP Communications’s competitors?

    Udesk and TeamViewer Germany are competitors of MAP Communications.

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