Udesk Overview

  • Status
  • Private
  • Latest Deal Type
  • Series C1
  • Latest Deal Amount
  • $35.7M
Latest Deal Amount
  • Investors
  • 4

Udesk General Information

Description

Provider of outsourcing platform intended to generate a customer service system. The company's platform offers a traditional call center service combined with numerous digital functions such as email, microblogging and instant messaging from the initial omnichannel intelligent customer service system to the work order system, enabling companies to reduce the operating costs of enterprises, improve customer satisfaction and loyalty.

Contact Information

Website
www.udesk.cn
Ownership Status
Privately Held (backing)
Financing Status
Venture Capital-Backed
Primary Industry
BPO/Outsource Services
Other Industries
Business/Productivity Software
Primary Office
  • Block C, Chengming Building Number 2
  • Xizhimen South Street
  • Beijing, Xicheng District 100035
  • China

Udesk Timeline

2018201920202021
Financing Round
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Udesk Valuation & Funding

Deal Type Date Amount Raised to Date Post-Val Status Stage
6. Later Stage VC (Series C1) 25-Mar-2020 $35.7M 00000 Completed Generating Revenue
5. Later Stage VC (Series C) 28-Sep-2018 000.00 000.00 Completed Generating Revenue
4. Early Stage VC (Series B) 15-Jul-2016 000.00 000.00 Completed Generating Revenue
3. Early Stage VC (Series A1) 01-Jul-2015 00.000 00.000 Completed Generating Revenue
2. Seed Round 17-Apr-2015 $3M $3M Completed Startup
1. Seed Round 01-Jun-2014 Completed Startup
To view Udesk’s complete valuation and funding history, request access »

Udesk Comparisons

Description
Primary
Industry
HQ Location
Employees
Total Raised
Post Valuation
Last Financing Details
Provider of outsourcing platform intended to generate a customer service system. The company's platform offers a traditi
BPO/Outsource Services
Beijing, China
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Blumenau, Brazil
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Atlanta, GA
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Udesk Competitors (61)

Company Name Financing Status Location Employees Total Raised Last Financing Date/Type Last Financing Amount
Movidesk Venture Capital-Backed Blumenau, Brazil 000 00.000 00000000000 00.000
00000 Private Equity-Backed Atlanta, GA 0000 00000 000000000 00000
00000 Venture Capital-Backed Kitchener, Canada 000 000.00 00000000000 000.00
0000000 Venture Capital-Backed Tokyo, Japan 0 00.000 0000000000 0 00.000
00000000 Formerly VC-backed New York, NY 000 00000 000000&0 00000
You’re viewing 5 of 61 competitors. Get the full list »

Udesk Executive Team (3)

Name Title Board Seat Contact Info
Haoran Yu Founder, Chief Executive Officer, Manager & Executive Director
Junlai Cheng Chief Operating Officer
Lipeng Xiao Chief Technology Officer
To view Udesk’s complete executive team members history, request access »

Udesk Investors (4)

Investor Name Investor Type Holding Investor Since Participating Rounds Contact Info
Tiger Global Management Venture Capital Minority 000 0000 000000 0
Legend Capital Venture Capital Minority 000 0000 000000 0
DCM Ventures Venture Capital Minority 000 0000 000000 0
AA Investment Venture Capital Minority 000 0000 000000 0
To view Udesk’s complete investors history, request access »