SuccessKPI Overview

  • Year Founded
  • 2015

Year Founded

  • Status
  • Private

  • Employees
  • 169

Employees

  • Latest Deal Type
  • Series A

  • Latest Deal Amount
  • $33M

  • Investors
  • 1

SuccessKPI General Information

Description

Developer of an AI-driven platform designed to optimize contact center operations and enhance customer experience. The company's platform provides business intelligence, speech and text analysis, real-time agent assistance, quality monitoring, and workforce management tools, enabling contact centers to improve routing, handling, training, and performance.

Contact Information

Website
www.successkpi.com
Ownership Status
Privately Held (backing)
Financing Status
Venture Capital-Backed
Corporate Office
  • 6475 Trillium House Lane
  • Centreville, VA 20120
  • United States
+1 (866)
Primary Industry
Business/Productivity Software
Vertical(s)
SaaS, Artificial Intelligence & Machine Learning
Corporate Office
  • 6475 Trillium House Lane
  • Centreville, VA 20120
  • United States
+1 (866)

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SuccessKPI Valuation & Funding

Deal Type Date Amount Raised to Date Post-Val Status Stage
1. Later Stage VC (Series A) 13-Jan-2022 $33M Completed Generating Revenue
To view SuccessKPI’s complete valuation and funding history, request access »

SuccessKPI Cap Table

Stock # of Shares
Authorized		 Par Value Dividend Rate (%) Original
Issue Price		 Liquidation Liquidation
Pref. Multiple		 Conversion Price % Owned
Series A
To view SuccessKPI’s complete cap table history, request access »

SuccessKPI Comparisons

Description
Primary
Industry
HQ Location
Employees
Total Raised
Post Valuation
Last
Financing
Details
Developer of an AI-driven platform designed to optimize contact center operations and enhance customer experience. The c
Business/Productivity Software
Centreville, VA
169 As of 2026

North Sydney, Australia
 

Sunnyvale, CA
 
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SuccessKPI Competitors (4)

One of SuccessKPI’s 4 competitors is ipSCAPE, a Venture Capital-Backed company based in North Sydney, Australia.

Company Name Financing Status Location Employees Total Raised Last Financing Date/Type Last Financing Amount
ipSCAPE Venture Capital-Backed North Sydney, Australia
Dextr AI Venture Capital-Backed Sunnyvale, CA
contactSPACE Corporation St Leonards, Australia
CloudWave Venture Capital-Backed Sydney, Australia
To view SuccessKPI’s complete competitors history, request access »

SuccessKPI Patents

  • 4

    Total Documents Applications and Grants

  • Total Patents Families

  • Granted

  • 3

    Pending

  • Expiring in next 12 mo

SuccessKPI Recent Patent Activity

Publication ID Patent Title Status First Filing Date Technology (CPC) Citations
US-20260075143-A1 Systems and methods for providing a virtual communication center Inactive 10-Sep-2024
US-20250328851-A1 System and methods for providing real-time dynamic interface for supervising individuals Pending 22-Apr-2024
US-20250086464-A1 Executing playbooks based on cluster drift Pending 11-Sep-2023
US-20230162058-A1 Systems and methods for implementing playbooks Pending 24-Nov-2021 G06N5/04

SuccessKPI Signals

Growth Rate

Weekly
Growth
Weekly Growth

Size Multiple

Median
Size Multiple

Key Data Points

Similarweb Unique Visitors

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SuccessKPI Investors (1)

Investor Name Investor Type Holding Investor Since Participating Rounds
Banneker Partners PE/Buyout Minority
To view SuccessKPI’s complete investors history, request access »

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SuccessKPI FAQs

  • When was SuccessKPI founded?

    SuccessKPI was founded in 2015.

  • Where is SuccessKPI headquartered?

    SuccessKPI is headquartered in Centreville, VA.

  • What is the size of SuccessKPI?

    SuccessKPI has 169 total employees.

  • What industry is SuccessKPI in?

    SuccessKPI’s primary industry is Business/Productivity Software.

  • Is SuccessKPI a private or public company?

    SuccessKPI is a Private company.

  • What is the current valuation of SuccessKPI?

    The current valuation of SuccessKPI is .

  • What is SuccessKPI’s current revenue?

    The current revenue for SuccessKPI is .

  • How much funding has SuccessKPI raised over time?

    SuccessKPI has raised $33M.

  • Who are SuccessKPI’s investors?

    Banneker Partners has invested in SuccessKPI.

  • Who are SuccessKPI’s competitors?

    ipSCAPE, Dextr AI, contactSPACE, and CloudWave are competitors of SuccessKPI.

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