Kayako Overview

  • Year Founded
  • 2001

Year Founded

  • Status
  • Private

  • Employees
  • 61

Employees

  • Latest Deal Type
  • Buyout/​LBO

  • Financing Rounds
  • 1

Kayako General Information

Description

Developer of an online customer service software designed to improve customer loyalty and engagement through real-time communication. The company's software application unifies email, social and live chat conversations from all devices into a single interface that can be read, reviewed, tracked and downloaded for future use, enabling businesses and independent entrepreneurs to manage customer requests and conversations over any channel.

Contact Information

Website
www.kayako.com
Formerly Known As
Kayako Europe
Ownership Status
Privately Held (backing)
Financing Status
Private Equity-Backed
Corporate Office
  • 34 Bridge Street
  • 4th Floor
  • Reading RG1 2LU
  • England, United Kingdom
Primary Industry
Communication Software
Other Industries
Business/Productivity Software
Vertical(s)
Corporate Office
  • 34 Bridge Street
  • 4th Floor
  • Reading RG1 2LU
  • England, United Kingdom

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Kayako Valuation & Funding

Deal Type Date Amount Valuation/
EBITDA
Post-Val Status Debt

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Kayako Comparisons

Description
Primary
Industry
HQ Location
Employees
Total Raised
Post Valuation
Last
Financing
Details
Developer of an online customer service software designed to improve customer loyalty and engagement through real-time c
Communication Software
Reading, United Kingdom
61 As of 2023

Wilmington, DE
 

San Francisco, CA
 
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Kayako Competitors (55)

One of Kayako’s 55 competitors is Olark, a Formerly Accelerator/Incubator backed company based in Wilmington, DE.

Company Name Financing Status Location Employees Total Raised Last Financing Date/Type Last Financing Amount
Olark Formerly Accelerator/Incubator backed Wilmington, DE
Slack Formerly VC-backed San Francisco, CA
Jive Software Private Equity-Backed Austin, TX
Velaro Corporation Baltimore, MD
Vivocha Private Equity-Backed Milan, Italy
You’re viewing 5 of 55 competitors. Get the full list »

Kayako Signals

Growth Rate

Weekly
Growth
Weekly Growth

Size Multiple

Median
Size Multiple

Key Data Points

Similarweb Unique Visitors

Majestic Referring Domains

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Kayako FAQs

  • When was Kayako founded?

    Kayako was founded in 2001.

  • Where is Kayako headquartered?

    Kayako is headquartered in Reading, United Kingdom.

  • What is the size of Kayako?

    Kayako has 61 total employees.

  • What industry is Kayako in?

    Kayako’s primary industry is Communication Software.

  • Is Kayako a private or public company?

    Kayako is a Private company.

  • What is Kayako’s current revenue?

    The current revenue for Kayako is .

  • Who are Kayako’s competitors?

    Olark, Slack, Jive Software, Velaro, and Vivocha are some of the 55 competitors of Kayako.

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