Description
Provider of optimization software for call centers. The company's products enable automated performance measurement with goal setting and report cards for all types of multimedia contact centers. It offers "best time to call" software and workforce management for outbound centers.
Contact Information
Deal Type | Date | Amount | Raised to Date | Post-Val | Status | Stage |
---|---|---|---|---|---|---|
5. Merger/Acquisition | 26-Apr-2004 | 00.000 | Completed | Generating Revenue | ||
4. Later Stage VC (Series D) | 04-Nov-2002 | 00.000 | Completed | Startup | ||
3. Later Stage VC (Series C) | 29-Aug-2000 | 00.00 | 00.000 | 000.00 | Completed | Startup |
2. Early Stage VC (Series B) | 15-Jul-1999 | $1.01M | $4.81M | 000.00 | Completed | Startup |
1. Early Stage VC (Series A) | 30-Jun-1998 | $3.8M | $3.8M | 000.00 | Completed | Startup |
Stock | # of Shares Authorized |
Par Value | Dividend Rate (%) | Original Issue Price |
Liquidation | Liquidation Pref. Multiple |
Conversion Price | % Owned |
---|---|---|---|---|---|---|---|---|
Series C | 000,000 | 00.000000 | 00 | 00 | 00 | 00 | 0.000 | |
Series B | 00,000 | 00.000000 | 000 | 000 | 00 | 000 | 0.000 | |
Series A | 223,750 | $0.010000 | $17.05 | $17.05 | 1x | $17.05 | 11.47% |
Publication ID | Patent Title | Status | First Filing Date | Technology (CPC) | Citations |
---|---|---|---|---|---|
US-5436965-A | Method and system for optimization of telephone contact campaigns | Inactive | 16-Nov-1993 | 0000000000 | 00 |
US-5889799-A | Method and system for optimization of telephone contact campaigns | Inactive | 16-Nov-1993 | 0000000000 | 00 |
AU-1176495-A | Optimization of telephone outbound calling systems | Inactive | 16-Nov-1993 | 0000000000 | |
CA-2176816-A1 | Optimization of telephone outbound calling systems | Active | 16-Nov-1993 | 0000000000 | |
CA-2176816-C | Optimization of telephone outbound calling systems | Inactive | 16-Nov-1993 | H04M3/5158 |
Investor Name | Investor Type | Holding | Investor Since | Participating Rounds | Contact Info |
---|---|---|---|---|---|
Battery Ventures | Venture Capital | Minority | 000 0000 | 000000 0 | |
Piper Sandler | Investment Bank | Minority | 000 0000 | 000000 0 |