ServiceBench General Information

Description

Provider of web-based service management solutions. The company offers the ServiceBench Service Management platform, which includes Service Call Management which automates the process of capturing, scheduling, dispatching, and tracking service calls, Field Service Management, which manages an independent network of service providers, Parts Management, which expedites the process of ordering, delivering, and tracking replacement parts required for service, and others. Its solutions integrate various post-sales service activities, including service call, field service, parts, claims, and service contract management. The company also offers business solutions to integrate manufacturers, retailers, insurance administrators, and service providers.