Serviceaide Overview

  • Year Founded
  • 2016

Year Founded

  • Status
  • Private

  • Employees
  • 100

Employees

  • Latest Deal Type
  • Later Stage VC

  • Latest Deal Amount
  • $16M

  • Investors
  • 3

Serviceaide General Information

Description

Developer of a service management platform designed to improve customer service and experience. The company's platform offers to configure and automate the IT management processes and helps in empowering self-service resolutions, enabling businesses to improve their service operations and provide a better experience for their customers and increasing employee productivity.

Contact Information

Website
www.serviceaide.com
Ownership Status
Privately Held (backing)
Financing Status
Venture Capital-Backed
Corporate Office
  • 1762 Technology Drive
  • Suite 116
  • San Jose, CA 95110
  • United States
+1 (650) 000-0000
Primary Industry
Business/Productivity Software
Vertical(s)
Big Data, SaaS, TMT
Corporate Office
  • 1762 Technology Drive
  • Suite 116
  • San Jose, CA 95110
  • United States
+1 (650) 000-0000

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Serviceaide Valuation & Funding

Deal Type Date Amount Raised to Date Post-Val Status Stage
5. Later Stage VC 25-Jun-2021 $16M 0000 00000 Completed Generating Revenue
4. Later Stage VC (Series C) 0000 0000 0000 Completed Generating Revenue
3. Debt - PPP 10-Apr-2020 00000 0000 Completed Generating Revenue
2. Early Stage VC (Series B) 01-Oct-2016 $12M $17M 0000 Completed Generating Revenue
1. Angel (individual) $5M $5M 000 Completed Startup
To view Serviceaide’s complete valuation and funding history, request access »

Serviceaide Cap Table

Stock # of Shares
Authorized		 Par Value Dividend Rate ($) Original
Issue Price		 Liquidation Liquidation
Pref. Multiple		 Conversion Price % Owned
Series 1 00,000,000 00.000000 00.00 00 00 00 0.000
Series C 00,000,000 00.000000 00.00 00.00 00.00 00.00 00.000
Series B2 00,000,000 00.000000 00.00 00.00 00.00 00 00.00 0.000
Series B1 48,611,105 $0.000100 $0.08 $0.14 $0.14 1x $0.73 3.6%
Series A 46,307,814 $0.000100 $0.08 $0.11 $0.11 1x $1.47 1.32%
To view Serviceaide’s complete cap table history, request access »

Serviceaide Comparisons

Description
Primary
Industry
HQ Location
Employees
Total Raised
Post Valuation
Last
Financing
Details
Developer of a service management platform designed to improve customer service and experience. The company's platform o
Business/Productivity Software
San Jose, CA
100 As of 2024
0000
00000 0000-00-00
0000000000 0 0000

000000

enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip
00000000000000000000
Delft, Netherlands
0000 As of 0000
00000
0000000 0000 00000

000000

is aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fu
00000000000000000000
Dallas, TX
00 As of 0000
0000
000000000 0000
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Serviceaide Competitors (77)

Company Name Financing Status Location Employees Total Raised Last Financing Date/Type Last Financing Amount
TOPdesk Private Equity-Backed Delft, Netherlands 0000 00000 0000000 0000 00000
TeamSupport Private Equity-Backed Dallas, TX 00 0000 000000000 0000
ConnectWise Private Equity-Backed Tampa, FL 0000 00.000 000000000 - 00.000
Snow Software Private Equity-Backed Austin, TX 000 00000 000000000000 00000
Smartsheet Formerly VC-backed Bellevue, WA 0000 00000 000000000000
You’re viewing 5 of 77 competitors. Get the full list »

Serviceaide Executive Team (9)

Name Title Board Seat
Wai Wong Co-Founder, Chief Executive Officer, President & Board Member
Randall Tidwell Chief Financial Officer
Bill Guinn Co-Founder & Chief Technology Officer
Nancy Bhagat Chief Marketing Officer
Tim Short Chief Revenue Officer
You’re viewing 5 of 9 executive team members. Get the full list »

Serviceaide Board Members (4)

Name Representing Role Since
Clem O'Donnell Arrowroot Capital Board Member 000 0000
Hon Wong Self Board Member 000 0000
Yogesh Gupta Self Board Member 000 0000
You’re viewing 3 of 4 board members. Get the full list »

Serviceaide Signals

Growth Rate

0.80% Weekly
Growth
Weekly Growth 0.80%, 93rd %
-35.5%. 530%

Size Multiple

219x Median
Size Multiple 219x, 100th %ile
0.00x 0.95x. 413Kx

Key Data Points

Similarweb Unique Visitors

15.0K

Majestic Referring Domains

314

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Serviceaide Investors (3)

Investor Name Investor Type Holding Investor Since Participating Rounds
Aleutian Capital Group Merchant Banking Firm Minority 000 0000 000000 0
Decathlon Capital Partners Lender/Debt Provider Minority 000 0000 000000 0
Arrowroot Capital Growth/Expansion Minority 000 0000 000000 0
To view Serviceaide’s complete investors history, request access »

Serviceaide Acquisitions (2)

Company Name Deal Date Deal Type Deal Size Industry Lead Partner
SunView Software 24-Aug-2021 0000000000 Business/Productivity Software 000 0000
Wendia 18-Nov-2020 Merger/Acquisition Business/Productivity Software 000 0000
To view Serviceaide’s complete acquisitions history, request access »

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Serviceaide FAQs

  • When was Serviceaide founded?

    Serviceaide was founded in 2016.

  • Who is the founder of Serviceaide?

    Wai Wong, Bill Guinn, and Yip Ly are the founders of Serviceaide.

  • Who is the CEO of Serviceaide?

    Wai Wong is the CEO of Serviceaide.

  • Where is Serviceaide headquartered?

    Serviceaide is headquartered in San Jose, CA.

  • What is the size of Serviceaide?

    Serviceaide has 100 total employees.

  • What industry is Serviceaide in?

    Serviceaide’s primary industry is Business/Productivity Software.

  • Is Serviceaide a private or public company?

    Serviceaide is a Private company.

  • What is the current valuation of Serviceaide?

    The current valuation of Serviceaide is 00000.

  • What is Serviceaide’s current revenue?

    The current revenue for Serviceaide is 000000.

  • How much funding has Serviceaide raised over time?

    Serviceaide has raised $53M.

  • Who are Serviceaide’s investors?

    Aleutian Capital Group, Decathlon Capital Partners, and Arrowroot Capital have invested in Serviceaide.

  • Who are Serviceaide’s competitors?

    TOPdesk, TeamSupport, ConnectWise, Snow Software, and Smartsheet are some of the 77 competitors of Serviceaide.

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