Aisera Overview

  • Year Founded
  • 2017

Year Founded

  • Status
  • Private

  • Employees
  • 327

Employees

  • Latest Deal Type
  • Accelerator/​Inc

  • Investors
  • 22

Aisera General Information

Description

Developer of a service management software designed to automate the resolution of service issues. The company's software utilizes artificial intelligence to auto-resolve tasks and actions as well as interactively automate workflows, enabling enterprise and consumer organizations to deliver a personalized omnichannel service experience to both employees and customers.

Contact Information

Website
www.aisera.com
Ownership Status
Privately Held (backing)
Financing Status
Venture Capital-Backed
Corporate Office
  • 2953 Bunker Hill Lane
  • Suite 305
  • Santa Clara, CA 95054
  • United States
+1 (650)
Primary Industry
Business/Productivity Software
Other Industries
Media and Information Services (B2B)
Automation/Workflow Software
Vertical(s)
SaaS, Artificial Intelligence & Machine Learning
Corporate Office
  • 2953 Bunker Hill Lane
  • Suite 305
  • Santa Clara, CA 95054
  • United States
+1 (650)

Aisera Timeline

2022202320242025
Financing RoundCaptured Employee CountEstimated Employee Growth

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Aisera Valuation & Funding

Deal Type Date Amount Raised to Date Post-Val Status Stage
7. Accelerator/Incubator 11-May-2023 Completed Generating Revenue
6. Later Stage VC (Series D) 25-Mar-2022 Completed Generating Revenue
5. Later Stage VC (Series C) 12-Feb-2021 Completed Generating Revenue
4. Early Stage VC (Series B) 18-Feb-2020 Completed Generating Revenue
3. Accelerator/Incubator 10-Feb-2020 Completed Generating Revenue
2. Early Stage VC (Series A1) 19-Apr-2018 $14M $24.5M Completed Generating Revenue
1. Early Stage VC (Series A) 01-Jul-2017 $10.6M $10.6M Completed Generating Revenue
To view Aisera’s complete valuation and funding history, request access »

Aisera Cap Table

Stock # of Shares
Authorized		 Par Value Dividend Rate (%) Original
Issue Price		 Liquidation Liquidation
Pref. Multiple		 Conversion Price % Owned
Series D-1
Series D
Series C
Series B
Series A1 20,680,005 $0.000100 8% $0.68 $0.68 1x $0.68 12.49%
Series A 22,730,267 $0.000100 8% $0.47 $0.47 1x $0.47 13.73%
To view Aisera’s complete cap table history, request access »

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Aisera Comparisons

Description
Primary
Industry
HQ Location
Employees
Total Raised
Post Valuation
Last
Financing
Details
Developer of a service management software designed to automate the resolution of service issues. The company's software
Business/Productivity Software
Santa Clara, CA
327 As of 2025

Palo Alto, CA
 

San Francisco, CA
 
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Aisera Competitors (13)

One of Aisera’s 13 competitors is Fiddler, a Venture Capital-Backed company based in Palo Alto, CA.

Company Name Financing Status Location Employees Total Raised Last Financing Date/Type Last Financing Amount
Fiddler Venture Capital-Backed Palo Alto, CA
Zendesk Private Equity-Backed San Francisco, CA
Tact.ai Formerly VC-backed Sunnyvale, CA
Help Scout Venture Capital-Backed Boston, MA
Moveworks Venture Capital-Backed Mountain View, CA
You’re viewing 5 of 13 competitors. Get the full list »

Aisera Signals

Growth Rate

Weekly
Growth
Weekly Growth

Size Multiple

Median
Size Multiple

Key Data Points

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Aisera Investors (22)

Investor Name Investor Type Holding Investor Since Participating Rounds
AIX Ventures Venture Capital Minority
Cisco Investments Corporate Venture Capital Minority
Goldman Sachs Growth Equity Growth/Expansion Minority
RingCentral Corporation Minority
SVB Financial Group Corporation Minority
You’re viewing 5 of 22 investors. Get the full list »

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Aisera FAQs

  • When was Aisera founded?

    Aisera was founded in 2017.

  • Where is Aisera headquartered?

    Aisera is headquartered in Santa Clara, CA.

  • What is the size of Aisera?

    Aisera has 327 total employees.

  • What industry is Aisera in?

    Aisera’s primary industry is Business/Productivity Software.

  • Is Aisera a private or public company?

    Aisera is a Private company.

  • What is Aisera’s current revenue?

    The current revenue for Aisera is .

  • How much funding has Aisera raised over time?

    Aisera has raised $175M.

  • Who are Aisera’s investors?

    AIX Ventures, Cisco Investments, Goldman Sachs Growth Equity, RingCentral, and SVB Financial Group are 5 of 22 investors who have invested in Aisera.

  • Who are Aisera’s competitors?

    Fiddler, Zendesk, Tact.ai, Help Scout, and Moveworks are some of the 13 competitors of Aisera.

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