EGS Customer Care Overview

  • Year Founded
  • 1973

Year Founded

  • Status
  • Acquired/​Merged

  • Employees
  • 13,400

Employees

  • Latest Deal Type
  • Buyout/​LBO

  • Financing Rounds
  • 2

  • Investments
  • 3

EGS Customer Care General Information

Description

Provider of customer care services in the healthcare, business services, communications, publishing, travel and entertainment, and financial services industries. The company offers its services through multiple communication channels, including telephone, Internet, on-line chat, email, fax, mail correspondence, and automated response generated through technology. It provides customer service support for various medical plans, including pharmacy, medical, dental, vision, and Medicare Part D to plan members and healthcare plan providers.

Contact Information

Formerly Known As
Apac Teleservices, Apac Customer Services, Apac Teleservices Inc, Apac Customer Service Inc
Ownership Status
Acquired/Merged
Financing Status
Formerly PE-Backed
Corporate Office
  • 2201 Waukegan Road
  • Suite 300
  • Bannockburn, IL 60015
  • United States
+1 (847) 000-0000
Primary Industry
BPO/Outsource Services
Other Industries
IT Consulting and Outsourcing
Vertical(s)
TMT
Corporate Office
  • 2201 Waukegan Road
  • Suite 300
  • Bannockburn, IL 60015
  • United States
+1 (847) 000-0000

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EGS Customer Care Valuation & Funding

Deal Type Date Amount Valuation/
EBITDA
Post-Val Status Debt

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EGS Customer Care Patents

EGS Customer Care Recent Patent Activity

Publication ID Patent Title Status First Filing Date Technology (CPC) Citations
US-20040148218-A1 Telephone number based sales predictor method and system Inactive 29-Jan-2003 000000000 0
AU-2002331059-A1 Call flow method and system using visual programming Inactive 14-Aug-2001
US-20030041314-A1 Call flow method and system using visual programming Inactive 14-Aug-2001 00000000 00
AU-2001259649-A1 System and method of individualized web page design and display Inactive 16-May-2000 G06Q30/06

EGS Customer Care Executive Team (7)

Name Title Board Seat
Colin Farmer Director
You’re viewing 1 of 7 executive team members. Get the full list »

EGS Customer Care Signals

Growth Rate

0.80% Weekly
Growth
Weekly Growth 0.80%, 93rd %
-35.5%. 530%

Size Multiple

219x Median
Size Multiple 219x, 100th %ile
0.00x 0.95x. 413Kx

Key Data Points

Similarweb Unique Visitors

15.0K

Majestic Referring Domains

314

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EGS Customer Care Acquisitions (3)

Company Name Deal Date Deal Type Deal Size Industry Lead Partner
SEI (Tele Sales Services Business) 02-May-2011 0000000000 Other Commercial Services 00000 000
ITI Marketing Services 21-May-1998 0000000000 00000 BPO/Outsource Services
Paragren Technologies 20-Aug-1997 Merger/Acquisition Automation/Workflow Software
To view EGS Customer Care’s complete acquisitions history, request access »

EGS Customer Care FAQs

  • When was EGS Customer Care founded?

    EGS Customer Care was founded in 1973.

  • Where is EGS Customer Care headquartered?

    EGS Customer Care is headquartered in Bannockburn, IL.

  • What is the size of EGS Customer Care?

    EGS Customer Care has 13,400 total employees.

  • What industry is EGS Customer Care in?

    EGS Customer Care’s primary industry is BPO/Outsource Services.

  • Is EGS Customer Care a private or public company?

    EGS Customer Care is a Private company.

  • What is the current valuation of EGS Customer Care?

    The current valuation of EGS Customer Care is 00000.

  • What is EGS Customer Care’s current revenue?

    The current revenue for EGS Customer Care is 000000.

  • When was EGS Customer Care acquired?

    EGS Customer Care was acquired on 17-Oct-2011.

  • Who acquired EGS Customer Care?

    EGS Customer Care was acquired by Expert Global Solutions.

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