EGS Customer Care Overview
- Year Founded
-
1973
- Status
-
Acquired/Merged
- Employees
-
13,400
- Latest Deal Type
-
Buyout/LBO
- Financing Rounds
-
2
- Investments
-
3
EGS Customer Care General Information
Description
Provider of customer care services in the healthcare, business services, communications, publishing, travel and entertainment, and financial services industries. The company offers its services through multiple communication channels, including telephone, Internet, on-line chat, email, fax, mail correspondence, and automated response generated through technology. It provides customer service support for various medical plans, including pharmacy, medical, dental, vision, and Medicare Part D to plan members and healthcare plan providers.
Contact Information
Website
www.apaccustomerservices.comCorporate Office
- 2201 Waukegan Road
- Suite 300
- Bannockburn, IL 60015
- United States
Corporate Office
- 2201 Waukegan Road
- Suite 300
- Bannockburn, IL 60015
- United States
EGS Customer Care Valuation & Funding
Deal Type | Date | Amount | Valuation/ EBITDA |
Post-Val | Status | Debt |
---|
EGS Customer Care Patents
EGS Customer Care Recent Patent Activity
Publication ID | Patent Title | Status | First Filing Date | Technology (CPC) | Citations |
---|---|---|---|---|---|
US-20040148218-A1 | Telephone number based sales predictor method and system | Inactive | 29-Jan-2003 | 000000000 | 0 |
AU-2002331059-A1 | Call flow method and system using visual programming | Inactive | 14-Aug-2001 | ||
US-20030041314-A1 | Call flow method and system using visual programming | Inactive | 14-Aug-2001 | 00000000 | 00 |
AU-2001259649-A1 | System and method of individualized web page design and display | Inactive | 16-May-2000 | G06Q30/06 |
EGS Customer Care Executive Team (7)
Name | Title | Board Seat |
---|---|---|
Colin Farmer | Director |
EGS Customer Care Signals
EGS Customer Care Acquisitions (3)
Company Name | Deal Date | Deal Type | Deal Size | Industry | Lead Partner |
---|---|---|---|---|---|
SEI (Tele Sales Services Business) | 02-May-2011 | 0000000000 | Other Commercial Services | 00000 000 | |
ITI Marketing Services | 21-May-1998 | 0000000000 | 00000 | BPO/Outsource Services | |
Paragren Technologies | 20-Aug-1997 | Merger/Acquisition | Automation/Workflow Software |
EGS Customer Care FAQs
-
When was EGS Customer Care founded?
EGS Customer Care was founded in 1973.
-
Where is EGS Customer Care headquartered?
EGS Customer Care is headquartered in Bannockburn, IL.
-
What is the size of EGS Customer Care?
EGS Customer Care has 13,400 total employees.
-
What industry is EGS Customer Care in?
EGS Customer Care’s primary industry is BPO/Outsource Services.
-
Is EGS Customer Care a private or public company?
EGS Customer Care is a Private company.
-
What is the current valuation of EGS Customer Care?
The current valuation of EGS Customer Care is 00000.
-
What is EGS Customer Care’s current revenue?
The current revenue for EGS Customer Care is 000000.
-
When was EGS Customer Care acquired?
EGS Customer Care was acquired on 17-Oct-2011.
-
Who acquired EGS Customer Care?
EGS Customer Care was acquired by Expert Global Solutions.
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