TheLoops Overview

  • Year Founded
  • 2020

Year Founded

  • Status
  • Acquired/​Merged

  • Employees
  • 24

Employees

  • Latest Deal Type
  • Buyout/​LBO

  • Financing Rounds
  • 5

TheLoops General Information

Description

Developer of an intelligent platform designed to provide actionable insights for customer experience teams. The company's platform offers real-time prediction, trends, sentiment, topics, and an easy-to-use AI platform and unifies data from multiple sources, provides a view of customers, and automates ticket classification and routing, enabling clients to deliver personalized and efficient support while reducing costs and increasing customer satisfaction.

Contact Information

Website
www.theloops.io
Ownership Status
Acquired/Merged
(Operating Subsidiary)
Financing Status
Private Equity-Backed
Corporate Office
  • 400 Concar Drive
  • San Mateo, CA 94402
  • United States
Primary Industry
Business/Productivity Software
Other Industries
Media and Information Services (B2B)
Parent Company
IFS World Operations
Vertical(s)
SaaS, TMT
Corporate Office
  • 400 Concar Drive
  • San Mateo, CA 94402
  • United States

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TheLoops Valuation & Funding

Deal Type Date Amount Valuation/
EBITDA		 Post-Val Status Debt

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TheLoops Signals

Growth Rate

Weekly
Growth
Weekly Growth

Size Multiple

Median
Size Multiple

Key Data Points

Similarweb Unique Visitors

Majestic Referring Domains

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TheLoops Former Investors

Investor Name Investor Type Holding Investor Since Participating Rounds Contact Info

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TheLoops FAQs

  • When was TheLoops founded?

    TheLoops was founded in 2020.

  • Where is TheLoops headquartered?

    TheLoops is headquartered in San Mateo, CA.

  • What is the size of TheLoops?

    TheLoops has 24 total employees.

  • What industry is TheLoops in?

    TheLoops’s primary industry is Business/Productivity Software.

  • Is TheLoops a private or public company?

    TheLoops is a Private company.

  • What is TheLoops’s current revenue?

    The current revenue for TheLoops is .

  • How much funding has TheLoops raised over time?

    TheLoops has raised $11.8M.

  • Who are TheLoops’s investors?

    Dell Technologies Capital, GoingVC Partners, Khasm Labs, Tidal Ventures (Australia), and are 5 of 7 investors who have invested in TheLoops.

  • When was TheLoops acquired?

    TheLoops was acquired on 26-Jun-2025.

  • Who acquired TheLoops?

    TheLoops was acquired by IFS World Operations.

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