Freshworks Overview

  • Founded
  • 2010
Founded
  • Status
  • Private
  • Employees
  • 3,000
Employees
  • Latest Deal Type
  • 2ndary - Private
  • Latest Deal Amount
  • $85M
Latest Deal Amount
  • Investors
  • 11

Freshworks General Information

Description

Developer of a customer management platform intended to assist enterprises by improving business engagement. The company's platform increases collaboration and helps teams to connect and communicate with their customers and co-workers in order to solve technical queries through a group of software, enabling enterprises to collaborate with employees to resolve customer issues in a hassle-free manner.

Contact Information

Formerly Known As
Freshdesk
Ownership Status
Privately Held (backing)
Financing Status
Venture Capital-Backed
Primary Industry
IT Consulting and Outsourcing
Other Industries
Business/Productivity Software
Media and Information Services (B2B)
Primary Office
  • 2950 South Delaware Street
  • Suite 201
  • San Mateo, CA 94403
  • United States
+1 (650) 000-0000

Freshworks Timeline

2017201820192020
Financing RoundCaptured Employee CountEstimated Employee Growth
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Freshworks Valuation & Funding

Deal Type Date Amount Raised to Date Post-Val Status Stage
13. Secondary Transaction - Private 01-Jan-2020 $85M 00000 Completed Generating Revenue
12. Later Stage VC (Series H) 04-Nov-2019 00000 00000 00.00 Completed Generating Revenue
11. Later Stage VC (Series G) 31-Jul-2018 00000 00000 00.00 Completed Generating Revenue
10. Later Stage VC 00.00 00000 Completed Generating Revenue
9. Later Stage VC (Series F) 01-Nov-2016 0000 00000 00000 Completed Generating Revenue
8. Later Stage VC (Series E) 20-Apr-2015 0000 0000 00000 Completed Generating Revenue
7. Later Stage VC (Series D) 12-Jun-2014 0000 000.00 00000 Completed Startup
6. Accelerator/Incubator 01-Jan-2014 000.00 Completed Startup
5. Later Stage VC (Series C) 21-Nov-2013 $7M $13.1M 000.00 Completed Startup
4. Early Stage VC (Series B) 26-Apr-2012 $5M $6.06M 000.00 Completed Startup
To view Freshworks’s complete valuation and funding history, request access »

Freshworks Cap Table

Stock # of Shares
Authorized
Par Value Dividend Rate ($) Original
Issue Price
Liquidation Liquidation
Pref. Multiple
Conversion Price % Owned
Series G 000,000 00.000000 00.00 000.0 000.0 00 000.0 0.000
Series F 000,000 00.000000 00.00 000.00 000.00 00 000.00 0.000
Series E 0,000,000 00.000000 00.00 000.00 000.00 00 000.00 0.000
Series D 0,000,000 00.000000 00.00 000.00 000.00 00 000.00 00.000
Series C 0,000,000 00.000000 00.00 00.00 00.00 00 00.00 0.000
Series B 3,622,926 $0.000100 $0.11 $1.38 $1.38 1x $1.38 14.52%
Series A 2,142,807 $0.000100 $0.04 $0.5 $0.5 1x $0.5 8.59%
To view Freshworks’s complete cap table history, request access »

Freshworks Comparisons

Description
Primary
Industry
HQ Location
Employees
Total Raised
Post Valuation
Last Financing Details
Developer of a customer management platform intended to assist enterprises by improving business engagement. The company
IT Consulting and Outsourcing
San Mateo, CA
3,000 As of 2020
00000
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000000000000000000000 00000000
Munich, Germany
00 As of 0000
000.00
000000000000 000.00

00000000

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000000000000000000000 00000000
New York, NY
00 As of 0000
000.00
00.00 0000-00-00
00000000000 000.00
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Freshworks Competitors (95)

Company Name Financing Status Location Employees Total Raised Last Financing Date/Type Last Financing Amount
Shore Venture Capital-Backed Munich, Germany 00 000.00 000000000000 000.00
000000000000 Venture Capital-Backed New York, NY 00 000.00 00000000000 000.00
000000000 Venture Capital-Backed San Francisco, CA 000 0000 00000000000 0000
000000000 Venture Capital-Backed Lehi, UT 000 00000 00000000000 00000
00000000 Private Equity-Backed Cupertino, CA 000 00000 000000000000 00000
You’re viewing 5 of 95 competitors. Get the full list »

Freshworks Executive Team (34)

Name Title Board Seat Contact Info
Girish Mathrubootham Co-Founder, Chief Executive Officer and Board Member
Shanmugam Krishnasamy Co-Founder, Chief Technology Officer and Board Member
Kiran Darisi Director of Technical Operations
Sreelesh Pillai General Manager, Australia
Bobby Jaffari President - Field Operations, North America
You’re viewing 5 of 34 executive team members. Get the full list »

Freshworks Board Members (10)

Name Representing Role Since
Barry Padgett Freshworks Board Member 000 0000
Eugene Frantz CapitalG Board Member 000 0000
Girish Mathrubootham Freshworks Co-Founder, Chief Executive Officer and Board Member 000 0000
Johanna Flower Self Board Member 000 0000
Lee Fixel Tiger Global Management Board Member 000 0000
You’re viewing 5 of 10 board members. Get the full list »

Freshworks Signals

Growth Rate

0.80% Weekly
Growth
Weekly Growth 0.80%, 93rd %ile
-35.5%. 530%

Size Multiple

219x Median
Size Multiple 219x, 100th %ile
0.00x 0.95x. 413Kx

Key Data Points

Twitter Followers

5.5k

Similarweb Unique Visitors

15.0K

Majestic Referring Domains

314

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Freshworks Investors (11)

Investor Name Investor Type Holding Investor Since Participating Rounds Contact Info
Steadview Capital Management Hedge Fund Minority 000 0000 000000 0
Sequoia Capital India Venture Capital Minority 000 0000 000000 0
CapitalG Growth/Expansion Minority 000 0000 000000 0
YourStory Media Accelerator/Incubator Minority 000 0000 000000 0
Lee Fixel Angel (individual) Minority 000 0000 000000 0
You’re viewing 5 of 11 investors. Get the full list »

Freshworks Investments & Acquisitions (15)

Company Name Deal Date Deal Type Deal Size Industry Lead Partner
00000 (00000) 10-Jul-2020 000000000000000000 IT Consulting and Outsourcing 0000000 0000000000
00000000 26-Feb-2020 000000000000000000 Business/Productivity Software 000000 0000000000000
0000 03-Oct-2019 00000 00000 00 00.00 Financial Software
0000000000 0000000 17-Sep-2019 000000000000000000 Software Development Applications 000000 0000000000000
Natero 21-May-2019 Merger/Acquisition Business/Productivity Software 000000 0000000000000
You’re viewing 5 of 15 investments and acquisitions. Get the full list »

Freshworks Subsidiaries (4)

Company Name Industry Location Founded
AnsweriQ Business/Productivity Software Bellevue, WA 2016
00000 (00000) IT Consulting and Outsourcing Nagpur City, India 0000
000000 Business/Productivity Software Fremont, CA 0000
0000000 Social/Platform Software New Delhi, India 0000
To view Freshworks’s complete subsidiaries history, request access »