Freshworks Overview

  • Year Founded
  • 2010

Year Founded

  • Status
  • Public

  • Employees
  • 4,900

Employees

  • Stock Symbol
  • FRSH

Stock Symbol

  • Investments
  • 19

  • Share Price
  • $20.25
  • (As of Friday Closing)

Freshworks General Information

Description

Freshworks Inc provides software as a service platform that enables small and medium-sized businesses to support customers through e-mail, phone, website, and social networks. It offers solutions that serve the needs of users in the CS and ITSM categories and has also expanded its offering with Sales and Marketing automation products. These product offerings enable organizations to acquire, engage, and serve their customers and employees. The group derives revenue from North America, Europe, the Middle East and Africa, Asia Pacific, and Other regions.

Contact Information

Formerly Known As
Freshdesk
Ownership Status
Publicly Held
Financing Status
Formerly VC-backed
Primary Industry
Business/Productivity Software
Stock Exchange
NAS
Corporate Office
  • 2950 South Delaware Street
  • Suite 201
  • San Mateo, CA 94403
  • United States
+1 (855) 000-0000

Want detailed data on 3M+ companies?

What you see here scratches the surface

Request a free trial

Want to dig into this profile?

We’ll help you find what you need

Learn more

Freshworks Stock Performance

(As of Friday Closing)

Stock Price Previous Close 52 wk Range Market Cap Shares Average Volume EPS
$20.25 $20.44 $12.22 - $24.98 $6.04B 298M 2.6M -$0.47

Freshworks Financials Summary

In Thousands,
USD
TTM 31-Dec-2023 FY 2023 31-Dec-2023 FY 2022 31-Dec-2022 FY 2021 31-Dec-2021
EV 5,802,437 5,802,437 3,113,690 5,583,163
Revenue 596,432 596,432 497,999 371,022
EBITDA (157,520) (157,520) (224,057) (170,639)
Net Income (137,436) (137,436) (232,132) (191,995)
Total Assets 1,456,772 1,456,772 1,380,216 1,482,812
Total Debt 29,494 29,494 34,949 0
Public Fundamental Data provided by Morningstar, Inc. disclaimer

Freshworks Valuation & Funding

Deal Type Date Amount Valuation/
EBITDA
Post-Val Status Debt

This information is available in the PitchBook Platform. To explore Freshworks‘s full profile, request access.

Request a free trial

Freshworks Cap Table

Stock # of Shares
Authorized
Par Value Dividend Rate (%) Original
Issue Price
Liquidation Liquidation
Pref. Multiple
Conversion
Price
% Owned

This information is available in the PitchBook Platform. To explore Freshworks‘s full profile, request access.

Request a free trial

Freshworks Comparisons

Description
Primary
Industry
HQ Location
Employees
Total Raised
Post Valuation
Last
Financing
Details
Freshworks Inc provides software as a service platform that enables small and medium-sized businesses to support custome
Business/Productivity Software
San Mateo, CA
4,900 As of 2023
00.000
00.00 0000-00-00
00000000 00.000

000000

oluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occae
00000000000000000000
Cambridge, MA
0000 As of 0000
00000
00000000000 00000

000000

ercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute ir
00000000000000000000
San Francisco, CA
00000 As of 0000
000.00
00000000000 000.00
Add Comparison

PitchBook’s comparison feature gives you a side-by-side look at key metrics for similar companies. Personalize which data points you want to see and create visualizations instantly.

Request a free trial

Freshworks Competitors (61)

Company Name Financing Status Location Employees Total Raised Last Financing Date/Type Last Financing Amount
HubSpot Formerly VC-backed Cambridge, MA 0000 00000 00000000000 00000
Salesforce Formerly VC-backed San Francisco, CA 00000 000.00 00000000000 000.00
Smartsheet Formerly VC-backed Bellevue, WA 0000 00000 000000 - 000 00000
SAP Corporation Walldorf, Germany 000000 00000 000000 - 000 00000
Anaplan Private Equity-Backed San Francisco, CA 0000 0000 000000000 0000
You’re viewing 5 of 61 competitors. Get the full list »

Freshworks Patents

Freshworks Recent Patent Activity

Publication ID Patent Title Status First Filing Date Technology (CPC) Citations
US-11567841-B1 Database system Active 28-Sep-2021 00000000000 0
US-20230027050-A1 Automatic extraction of situations Pending 26-Jul-2021 0000000000 00
US-11397755-B2 Incremental clustering Active 21-Apr-2020 0000000000 0
US-20220318276-A1 Incremental clustering Active 21-Apr-2020 0000000000 0
US-20210326362-A1 Incremental clustering Active 21-Apr-2020 G06F16/355
To view Freshworks’s complete patent history, request access »

Freshworks Executive Team (49)

Name Title Board Seat Contact Info
Girish Mathrubootham Co-Founder, Chief Executive Officer & Chairman
Dennis Woodside JD Board Member & President
Tyler Sloat Chief Financial Officer
Simon Johnson Vice President, Sales & General Manager - UKI
Prasad Ramakrishnan Senior Vice President of IT and Chief Information Officer
You’re viewing 5 of 49 executive team members. Get the full list »

Freshworks Board Members (14)

Name Representing Role Since
Barry Padgett Self Board Member 000 0000
Dennis Woodside JD Freshworks Board Member & President 000 0000
Girish Mathrubootham Self Co-Founder, Chief Executive Officer & Chairman 000 0000
Jennifer Taylor Freshworks Board Member 000 0000
Johanna Flower Self Chief People Officer 000 0000
You’re viewing 5 of 14 board members. Get the full list »

Freshworks Signals

Growth Rate

0.80% Weekly
Growth
Weekly Growth 0.80%, 93rd %
-35.5%. 530%

Size Multiple

219x Median
Size Multiple 219x, 100th %ile
0.00x 0.95x. 413Kx

Key Data Points

Twitter Followers

5.5k

Similarweb Unique Visitors

15.0K

Majestic Referring Domains

314

PitchBook’s non-financial metrics help you gauge a company’s traction and growth using web presence and social reach.

Request a free trial

Freshworks Investments & Acquisitions (19)

Company Name Deal Date Deal Type Deal Size Industry Lead Partner
GrowthX 05-Jul-2022 0000 00000 00.00 Education and Training Services (B2B)
Toplyne 03-May-2022 00000 0000 0000 Business/Productivity Software
QuickLogix 01-Mar-2021 0000000000 Business/Productivity Software
Flint (India) 10-Jul-2020 0000000000 IT Consulting and Outsourcing 000000000
AnsweriQ 26-Feb-2020 Merger/Acquisition Business/Productivity Software 000000 00
You’re viewing 5 of 19 investments and acquisitions. Get the full list »

Freshworks ESG

Risk Overview

Risk Rating

Updated April, 04, 2023

21.5 | Med Risk

Risk Scale

A lower score indicates better sustainability

Negl

0-10

Low

10-20

Med

20-30

High

30-40

Severe

40+

Exposure

Exposure refers to the extent to which a company is exposed to different material ESG issues

00.0

Management

Management is related to actions taken to manage ESG issues

00.00

Peers Analysis

Peer performance insights compare the company’s ESG performance to the performance of selected peers to help inform future ESG decisions and drive internal performance improvements.

Global

Covered Companies

00 of 15,605

Rank

00.00

Percentile

Software & Services

Industry

00 of 1,075

Rank

00.00

Percentile

Enterprise and Infrastructure Software

Subindustry

00 of 431

Rank

00.00

Percentile

To view Freshworks’s complete esg history, request access »

Data Transparency

  • Meet our data hygiene team

    Discover how our experts ensure you’re getting the most accurate financial data in the industry.

    Read blog »
  • How PitchBook sources data

    Our data operations team has logged over 3.5 million hours researching, organizing, and integrating the information you need most.

    Discover our process »