Freshworks Overview

  • Year Founded
  • 2010

Year Founded

  • Status
  • Public

  • Employees
  • 6,023

Employees

  • Stock Symbol
  • FRSH

Stock Symbol

  • Investments
  • 21

  • Share Price
  • $14.74
  • (As of Friday Closing)

Freshworks General Information

Description

Freshworks Inc provides software as a service platform that enables small and medium-sized businesses to support customers through e-mail, phone, website, and social networks. It offers solutions that serve the needs of users in the CS and ITSM categories and has also expanded its offering with Sales and Marketing automation products. These product offerings enable organizations to acquire, engage, and serve their customers and employees. The group derives revenue from North America, Europe, the Middle East and Africa, Asia Pacific, and Other regions.

Contact Information

Formerly Known As
Freshdesk
Ownership Status
Publicly Held
Financing Status
Formerly VC-backed
Corporate Office
  • 2950 South Delaware Street
  • Suite 201
  • San Mateo, CA 94403
  • United States
+1 (855)
Primary Industry
Business/Productivity Software
Stock Exchange
NAS
Vertical(s)
Corporate Office
  • 2950 South Delaware Street
  • Suite 201
  • San Mateo, CA 94403
  • United States
+1 (855)

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Freshworks Stock Performance

As of 20-Jun-2025, Freshworks’s stock price is $14.74. Its current market cap is $4.35B with 295M shares.

(As of Friday Closing)

Stock Price Previous Close 52 wk Range Market Cap Shares Average Volume EPS
$14.74 $14.93 $10.81 - $19.77 $4.35B 295M 3.01M -$0.24

Freshworks Financials Summary

As of 31-Mar-2025, Freshworks has a trailing 12-month revenue of $752M.

In Thousands,
USD
TTM 31-Mar-2025 FY 2024 31-Dec-2024 FY 2023 31-Dec-2023 FY 2022 31-Dec-2022
EV 3,222,845 3,873,331 5,802,437 3,113,690
Revenue 751,550 720,420 596,432 497,999
EBITDA (95,187) (123,118) (157,520) (221,868)
Net Income (73,347) (95,368) (137,436) (232,132)
Total Assets 1,541,180 1,611,884 1,456,772 1,380,216
Total Debt 39,861 38,294 29,494 34,949
Public Fundamental Data provided by Morningstar, Inc. disclaimer

Freshworks Valuation & Funding

Deal Type Date Amount Valuation/
EBITDA
Post-Val Status Debt

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Freshworks Cap Table

Stock # of Shares
Authorized
Par Value Dividend Rate (%) Original
Issue Price
Liquidation Liquidation
Pref. Multiple
Conversion
Price
% Owned

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Freshworks Comparisons

Description
Primary
Industry
HQ Location
Employees
Total Raised
Post Valuation
Last
Financing
Details
Freshworks Inc provides software as a service platform that enables small and medium-sized businesses to support custome
Business/Productivity Software
San Mateo, CA
6,023 As of 2025

Cambridge, MA
 

San Francisco, CA
 
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Freshworks Competitors (74)

One of Freshworks’s 74 competitors is HubSpot, a Formerly VC-backed company based in Cambridge, MA.

Company Name Financing Status Location Employees Total Raised Last Financing Date/Type Last Financing Amount
HubSpot Formerly VC-backed Cambridge, MA
Salesforce Formerly VC-backed San Francisco, CA
Mad Mobile Venture Capital-Backed Tampa, FL
TeamSupport Private Equity-Backed Dallas, TX
Anaplan Private Equity-Backed Miami, FL
You’re viewing 5 of 74 competitors. Get the full list »

Freshworks Patents

Freshworks Recent Patent Activity

Publication ID Patent Title Status First Filing Date Technology (CPC) Citations
US-20250156880-A1 Label biasing using interpolation Pending 15-Nov-2023
US-20240403903-A1 Predicting customer churn from multi-product data Pending 30-May-2023
US-12101256-B1 Managing connections in a multi-tenancy computing environment Active 18-Apr-2023
US-20240354497-A1 Processing user queries for a virtual agent Pending 18-Apr-2023
US-20240333674-A1 Electronic messaging communication delivery method Pending 03-Apr-2023 H04L51/226
To view Freshworks’s complete patent history, request access »

Freshworks Signals

Growth Rate

Weekly
Growth
Weekly Growth

Size Multiple

Median
Size Multiple

Key Data Points

Similarweb Unique Visitors

Majestic Referring Domains

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Freshworks Investments & Acquisitions (21)

Freshworks’s most recent deal was a Merger/Acquisition with Device42 for . The deal was made on 06-Jun-2024.

Company Name Deal Date Deal Type Deal Size Industry Lead Partner
Device42 06-Jun-2024 Merger/Acquisition Business/Productivity Software
GrowthX 05-Jul-2022 Seed Round Education and Training Services (B2B)
Toplyne 03-May-2022 Early Stage VC Business/Productivity Software
QuickLogix 01-Mar-2021 Merger/Acquisition Business/Productivity Software
Flint (India) 01-Jul-2020 Merger/Acquisition IT Consulting and Outsourcing
You’re viewing 5 of 21 investments and acquisitions. Get the full list »

Freshworks ESG

Risk Overview

Risk Rating

Updated May, 20, 2025

26.93 | Med Risk

Risk Scale

A lower score indicates better sustainability

Negl

0-10

Low

10-20

Med

20-30

High

30-40

Severe

40+

Exposure

Exposure refers to the extent to which a company is exposed to different material ESG issues

Management

Management is related to actions taken to manage ESG issues

Peers Analysis

Peer performance insights compare the company’s ESG performance to the performance of selected peers to help inform future ESG decisions and drive internal performance improvements.

Global

Covered Companies

of 14,673

Rank

Percentile

Software & Services

Industry

of 941

Rank

Percentile

Enterprise and Infrastructure Software

Subindustry

of 375

Rank

Percentile

To view Freshworks’s complete esg history, request access »

Freshworks Exits (1)

Freshworks’s most recent exit was on 03-May-2022 from Toplyne. The exit was categorized as with 10 buyers.

Company Name Exit Date Exit Type Exit Size Status Buyers
Toplyne 03-May-2022 Completed
  • 10 buyers
To view Freshworks’s complete exits history, request access »

Freshworks Affiliates

Subsidiaries (1)

Name Industry Location Year Founded
Device42 West Haven, CT 2010

Freshworks FAQs

  • When was Freshworks founded?

    Freshworks was founded in 2010.

  • Where is Freshworks headquartered?

    Freshworks is headquartered in San Mateo, CA.

  • What is the size of Freshworks?

    Freshworks has 6,023 total employees.

  • What industry is Freshworks in?

    Freshworks’s primary industry is Business/Productivity Software.

  • Is Freshworks a private or public company?

    Freshworks is a Public company.

  • What is Freshworks’s stock symbol?

    The ticker symbol for Freshworks is FRSH.

  • What is the current stock price of Freshworks?

    As of 20-Jun-2025 the stock price of Freshworks is $14.74.

  • What is the current market cap of Freshworks?

    The current market capitalization of Freshworks is $4.35B.

  • What is Freshworks’s current revenue?

    The trailing twelve month revenue for Freshworks is $752M.

  • Who are Freshworks’s competitors?

    HubSpot, Salesforce, Mad Mobile, TeamSupport, and Anaplan are some of the 74 competitors of Freshworks.

  • What is Freshworks’s annual earnings per share (EPS)?

    Freshworks’s EPS for 12 months was -$0.24.

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