LiveVox Overview

  • Year Founded
  • 1998

Year Founded

  • Status
  • Acquired/​Merged

  • Employees
  • 627

Employees

  • Latest Deal Type
  • M&A

  • Financing Rounds
  • 10

  • Investments
  • 5

LiveVox General Information

Description

LiveVox Holdings Inc is a next-generation cloud contact-center-as-a-service (or CCaaS) platform providing service to enterprises, business process outsourcers, and collections agencies. Its CCaaS platform provides customers with a scalable, cloud-based architecture and pre-integrated artificial intelligence capabilities to support enterprise-grade deployments of its solutions including omnichannel customer connectivity, customer relationship management, and workforce optimization. Its omnichannel product offerings enable customers to connect with their customers via their channel of choice, including the human voice, virtual agents powered by artificial intelligence, email, text, or webchat.

Contact Information

Website
www.livevox.com
Formerly Known As
Tools for Health
Ownership Status
Acquired/Merged
Financing Status
Formerly PE-Backed
Corporate Office
  • 655 Montgomery Street
  • Suite 1000
  • San Francisco, CA 94111
  • United States
Primary Industry
Business/Productivity Software
Other Industries
IT Consulting and Outsourcing
Acquirer
NICE (Business/Productivity Software)
Vertical(s)
SaaS, Artificial Intelligence & Machine Learning
Former Stock Listing
LVOX
Corporate Office
  • 655 Montgomery Street
  • Suite 1000
  • San Francisco, CA 94111
  • United States

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LiveVox Valuation & Funding

Deal Type Date Amount Valuation/
EBITDA		 Post-Val Status Debt

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LiveVox Comparisons

Description
Primary
Industry
HQ Location
Employees
Total Raised
Post Valuation
Last
Financing
Details
LiveVox Holdings Inc is a next-generation cloud contact-center-as-a-service (or CCaaS) platform providing service to ent
Business/Productivity Software
San Francisco, CA
627 As of 2022

San Ramon, CA
 

New York, NY
 
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LiveVox Competitors (94)

One of LiveVox’s 94 competitors is Five9, a Formerly VC-backed company based in San Ramon, CA.

Company Name Financing Status Location Employees Total Raised Last Financing Date/Type Last Financing Amount
Five9 Formerly VC-backed San Ramon, CA
Infor Global Solutions Private Equity-Backed New York, NY
SugarCRM Private Equity-Backed San Francisco, CA
8X8 Corporation Campbell, CA
Onvisource Corporation Plano, TX
You’re viewing 5 of 94 competitors. Get the full list »

LiveVox Patents

  • 2

    Total Documents Applications and Grants

  • Total Patents Families

  • 1

    Granted

  • Pending

  • Expiring in next 12 mo

LiveVox Recent Patent Activity

Publication ID Patent Title Status First Filing Date Technology (CPC) Citations
US-7386102-B2 System for remote control of an automated call system Inactive 05-Jan-2004
US-20050175168-A1 System for remote control of an automated call system Active 05-Jan-2004

LiveVox Signals

Growth Rate

Weekly
Growth
Weekly Growth

Size Multiple

Median
Size Multiple

Key Data Points

Similarweb Unique Visitors

Majestic Referring Domains

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LiveVox Former Investors

Investor Name Investor Type Holding Investor Since Participating Rounds Contact Info

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LiveVox Investments & Acquisitions (5)

LiveVox’s most recent deal was a Merger/Acquisition with Crescent Acquisition. The deal was made on 18-Jun-2021.

Company Name Deal Date Deal Type Deal Size Industry Lead Partner
Crescent Acquisition 18-Jun-2021 Merger/Acquisition Special Purpose Acquisition Company (SPAC)
BusinessPhone 05-Feb-2021 Buyout/LBO Telecommunications Service Providers
Istituti Clinici Scientifici Maugeri 05-Feb-2021 Buyout/LBO Hospitals/Inpatient Services
SpeechIQ 27-Jan-2020 Buyout/LBO Communication Software
Teckst 10-Dec-2019 Buyout/LBO Communication Software
To view LiveVox’s complete investments and acquisitions history, request access »

LiveVox Affiliates

Subsidiaries (1)

Name Industry Location Year Founded
Istituti Clinici Scientifici Maugeri Pavia, Italy 1965

LiveVox FAQs

  • When was LiveVox founded?

    LiveVox was founded in 1998.

  • Where is LiveVox headquartered?

    LiveVox is headquartered in San Francisco, CA.

  • What is the size of LiveVox?

    LiveVox has 627 total employees.

  • What industry is LiveVox in?

    LiveVox’s primary industry is Business/Productivity Software.

  • Is LiveVox a private or public company?

    LiveVox is a Private company.

  • What is the current valuation of LiveVox?

    The current valuation of LiveVox is .

  • What is LiveVox’s current revenue?

    The current revenue for LiveVox is .

  • How much funding has LiveVox raised over time?

    LiveVox has raised $100M.

  • Who are LiveVox’s investors?

    Bluefish Ventures, Crescent Acquisition, Golden Gate Capital, Lunsford Capital, and R&D Bauer Ventures have invested in LiveVox.

  • Who are LiveVox’s competitors?

    Five9, Infor Global Solutions, SugarCRM, 8X8, and Onvisource are some of the 94 competitors of LiveVox.

  • When was LiveVox acquired?

    LiveVox was acquired on 22-Dec-2023.

  • Who acquired LiveVox?

    LiveVox was acquired by NICE (Business/Productivity Software).

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