Primus Knowledge Solutions

Primus Knowledge Solutions Overview

Founded 1986
Status Acquired/​Merged
Employees 181
Latest Deal Type M&A

Primus Knowledge Solutions General Information


Provider of web-based problem-resolution software for customer support and self-service. The company's platform enables businesses to capture problem-resolution information, solve customer problems and store the data in a knowledge base. The captured knowledge can be shared with customers, field personnel, business partners and end users.

Contact Information

Formerly Known As
Primus Communications
Ownership Status
Financing Status
Formerly VC-backed
Primary Industry
Business/Productivity Software
Other Industries
Database Software
Primary Office
  • 1601 Fifth Avenue
  • Suite 1900
  • Seattle, WA 98101
  • United States
+1 (206) 000-0000
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Primus Knowledge Solutions Valuation & Funding

Deal Type Date Amount Raised to Date Post-Val Status Stage
7. Merger/Acquisition 01-Nov-2004 000.00 Completed Generating Revenue
6. IPO 01-Jul-1999 000.00 000.00 00000 Completed Generating Revenue
5. Later Stage VC (Series D) 22-Jul-1998 00.000 000.00 Completed Generating Revenue
4. Later Stage VC (Series C) 01-Mar-1997 000 000.00 Completed Generating Revenue
3. Early Stage VC (Series B) 27-Sep-1996 00.00 00.000 Completed Generating Revenue
2. Early Stage VC (Series A) 12-Feb-1996 $6.74M $6.74M Completed Generating Revenue
1. Early Stage VC Completed Startup

Primus Knowledge Solutions Former Investors (6)

To view Primus Knowledge Solutions‘s full investor history, request access >>
Investor Name Investor Type Holding Investor Since Participating Rounds Contact Info
Individual Investor Angel (individual) Minority 000 0000 000000 0
Norwest Equity Partners PE/Buyout Minority 000 0000 000000 0
Oak Investment Partners Venture Capital Minority 000 0000 000000 0
Red Rock Ventures Venture Capital Minority 000 0000 000000 0
Snowdon Partners PE/Buyout Minority 000 0000 000000 0

Primus Knowledge Solutions Acquisitions (3)

To view Primus Knowledge Solutions‘s complete investment and acquisition history, request access >>
Company Name Deal Date Deal Type Deal Size Industry Lead Partner
000000 00000 23-Dec-2003 000000000000000000 0000 Business/Productivity Software 0000000 000000
00000 00000000 05-Sep-2003 000000000000000000 Logistics
Imparto Software 02-Dec-1999 Merger/Acquisition 0000 Media and Information Services (B2B)

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