Primus Knowledge Solutions Overview
- Founded
-
1986
- Status
-
Acquired/Merged
- Employees
-
181
- Latest Deal Type
-
M&A
Primus Knowledge Solutions General Information
Description
Provider of web-based problem-resolution software for customer support and self-service. The company's platform enables businesses to capture problem-resolution information, solve customer problems and store the data in a knowledge base. The captured knowledge can be shared with customers, field personnel, business partners and end users.
Contact Information
Website
www.primus.com
Formerly Known As
Primus Communications
Ownership Status
Acquired/Merged
Financing Status
Formerly VC-backed
Primary Industry
Business/Productivity Software
Other Industries
Database Software
Acquirer
Primary Office
- 1601 Fifth Avenue
- Suite 1900
- Seattle, WA 98101
- United States
+1 (206) 000-0000
Primus Knowledge Solutions Valuation & Funding
| Deal Type | Date | Amount | Raised to Date | Post-Val | Status | Stage |
|---|---|---|---|---|---|---|
| 7. Merger/Acquisition | 01-Nov-2004 | 000.00 | Completed | Generating Revenue | ||
| 6. IPO | 01-Jul-1999 | 000.00 | 000.00 | 00000 | Completed | Generating Revenue |
| 5. Later Stage VC (Series D) | 22-Jul-1998 | 00.000 | 000.00 | Completed | Generating Revenue | |
| 4. Later Stage VC (Series C) | 01-Mar-1997 | 000 | 000.00 | Completed | Generating Revenue | |
| 3. Early Stage VC (Series B) | 27-Sep-1996 | 00.00 | 00.000 | Completed | Generating Revenue | |
| 2. Early Stage VC (Series A) | 12-Feb-1996 | $6.74M | $6.74M | Completed | Generating Revenue | |
| 1. Early Stage VC | Completed | Startup |
Primus Knowledge Solutions Signals
Growth Rate
0.80%
Weekly
Growth
Growth
Weekly Growth
0.80%, 93rd %
-35.5%.
530%
Size Multiple
219x
Median
Size Multiple
219x, 100th %ile
0.00x
0.95x.
413Kx
Key Data Points
Twitter Followers
5.5k
Similarweb Unique Visitors
15.0K
Majestic Referring Domains
314
Primus Knowledge Solutions Former Investors (6)
| Investor Name | Investor Type | Holding | Investor Since | Participating Rounds | Contact Info |
|---|---|---|---|---|---|
| DO NOT PUBLISH | Angel (individual) | Minority | 000 0000 | 000000 0 | |
| Norwest Equity Partners | PE/Buyout | Minority | 000 0000 | 000000 0 | |
| Oak Investment Partners | Venture Capital | Minority | 000 0000 | 000000 0 | |
| Red Rock Ventures | Venture Capital | Minority | 000 0000 | 000000 0 | |
| Snowdon Partners | Real Estate | Minority | 000 0000 | 000000 0 |
Primus Knowledge Solutions Acquisitions (3)
| Company Name | Deal Date | Deal Type | Deal Size | Industry | Lead Partner |
|---|---|---|---|---|---|
| 000000 00000 | 23-Dec-2003 | 0000000000 | 0000 | Business/Productivity Software | 0000000 0 |
| 00000 0000000 | 05-Sep-2003 | 0000000000 | Logistics | ||
| Imparto Software | 02-Dec-1999 | Merger/Acquisition | 0000 | Media and Information Services (B2B) |