Transcom WorldWide Overview

  • Year Founded
  • 1995

Year Founded

  • Status
  • Private

  • Employees
  • 30,000

Employees

  • Latest Deal Type
  • Debt Refin.

  • Financing Rounds
  • 12

  • Investments
  • 16

Transcom WorldWide General Information

Description

Provider of omnichannel customer experience services intended for e-commerce, service, utilities and telecom industries. The company offers services such as digital transformation, smart shoring, customer care, technical support, and outsourcing services as well as developing digital solutions for automating customer service, thereby helping its customers to grow while bringing down costs.

Contact Information

Ownership Status
Privately Held (backing)
Financing Status
Private Equity-Backed
Corporate Office
  • PO Box 45033
  • Hälsingegatan 40 15th Floor
  • 104 30 Stockholm
  • Sweden
+46 08-120
Primary Industry
BPO/Outsource Services
Other Industries
IT Consulting and Outsourcing
Corporate Office
  • PO Box 45033
  • Hälsingegatan 40 15th Floor
  • 104 30 Stockholm
  • Sweden
+46 08-120

Transcom WorldWide Timeline

2021202220232024
Financing RoundCaptured Employee CountEstimated Employee Growth

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Transcom WorldWide Valuation & Funding

Deal Type Date Amount Valuation/
EBITDA
Post-Val Status Debt

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Transcom WorldWide Comparisons

Description
Primary
Industry
HQ Location
Employees
Total Raised
Post Valuation
Last
Financing
Details
Provider of omnichannel customer experience services intended for e-commerce, service, utilities and telecom industries.
BPO/Outsource Services
Stockholm, Sweden
30,000 As of 2024

Vancouver, Canada
 

Quezon City, Philippines
 
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Transcom WorldWide Competitors (47)

Company Name Financing Status Location Employees Total Raised Last Financing Date/Type Last Financing Amount
Telus Corporation Vancouver, Canada
Sourcefit Venture Capital-Backed Quezon City, Philippines
Hinduja Global Solutions Corporation Lisle, IL
Atento Private Equity-Backed Madrid, Spain
Webhelp Formerly PE-Backed Paris, France
You’re viewing 5 of 47 competitors. Get the full list »

Transcom WorldWide Executive Team (25)

Name Title Board Seat
Brian Johnson Chief Executive Officer & President
Snejana Koleva Chief Financial Officer
Travis Coates Chief Operating Officer & CEO of AAPAC
Sandra Draškovic Chief Information Officer
Emma Crowe Chief People Officer
You’re viewing 5 of 25 executive team members. Get the full list »

Transcom WorldWide Board Members (21)

Name Representing Role Since
Xzakt Kundrelation Board Member
Self Board Member
Self Board Member
Self Board Member
Self Chairman
You’re viewing 5 of 21 board members. Get the full list »

Transcom WorldWide Signals

Growth Rate

Weekly
Growth
Weekly Growth

Size Multiple

Median
Size Multiple

Key Data Points

Similarweb Unique Visitors

Majestic Referring Domains

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Transcom WorldWide Investors

Investor Name Investor Type Holding Investor Since Participating Rounds Contact Info

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Transcom WorldWide Investments & Acquisitions (16)

Company Name Deal Date Deal Type Deal Size Industry Lead Partner
VCosmos 26-Feb-2024 Consulting Services (B2B)
timeframe 18-Jul-2023 BPO/Outsource Services
Forcontact Europe 20-Dec-2022 BPO/Outsource Services
City Connect 01-Aug-2021 BPO/Outsource Services
ASA Informationsdienste 01-May-2019 Buyout/LBO Media and Information Services (B2B)
You’re viewing 5 of 16 investments and acquisitions. Get the full list »

Transcom WorldWide Subsidiaries (7)

Company Name Industry Location Founded
Forcontact Europe BPO/Outsource Services Chiasso, Switzerland 2008
Parnu Sadam Marine Parnu, Estonia
Awesome CX BPO/Outsource Services Santa Monica, CA
Xzakt Kundrelation BPO/Outsource Services Stockholm, Sweden
timeframe BPO/Outsource Services Essen, Germany
You’re viewing 5 of 7 subsidiaries. Get the full list »

Transcom WorldWide ESG

Peers Analysis

Peer performance insights compare the company’s ESG performance to the performance of selected peers to help inform future ESG decisions and drive internal performance improvements.

Global

Covered Companies

Rank

Percentile

Commercial Services

Industry

Rank

Percentile

Office Services

Subindustry

Rank

Percentile

To view Transcom WorldWide’s complete esg history, request access »

Transcom WorldWide FAQs

  • When was Transcom WorldWide founded?

    Transcom WorldWide was founded in 1995.

  • Who is the CEO of Transcom WorldWide?

    Brian Johnson is the CEO of Transcom WorldWide.

  • Where is Transcom WorldWide headquartered?

    Transcom WorldWide is headquartered in Stockholm, Sweden.

  • What is the size of Transcom WorldWide?

    Transcom WorldWide has 30,000 total employees.

  • What industry is Transcom WorldWide in?

    Transcom WorldWide’s primary industry is BPO/Outsource Services.

  • Is Transcom WorldWide a private or public company?

    Transcom WorldWide is a Private company.

  • What is Transcom WorldWide’s current revenue?

    The current revenue for Transcom WorldWide is .

  • How much funding has Transcom WorldWide raised over time?

    Transcom WorldWide has raised $383M.

  • Who are Transcom WorldWide’s investors?

    Altor Equity Partners has invested in Transcom WorldWide.

  • Who are Transcom WorldWide’s competitors?

    Telus, Sourcefit, Hinduja Global Solutions, Atento, and Webhelp are some of the 47 competitors of Transcom WorldWide.

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