Fonolo Overview

  • Year Founded
  • 2007

Year Founded

  • Status
  • Acquired/​Merged

  • Employees
  • 25

Employees

  • Latest Deal Type
  • M&A

Fonolo General Information

Description

Developer of cloud-based call-back software designed to facilitate communication with customers. The company's software improves the call center experience by replacing hold time with an automated call-back feature so that customers do not have to wait on hold regardless of where the conversation begins via web, mobile, or inbound call, enabling organizations to reduce cost-per-call and lower abandonment rates.

Contact Information

Website
www.fonolo.com
Ownership Status
Acquired/Merged
Financing Status
Formerly VC-backed
Corporate Office
  • 20 Maud Street
  • Suite 100
  • Toronto, Ontario M5V 2M5
  • Canada
Primary Industry
Business/Productivity Software
Other Industries
Automation/Workflow Software
Communication Software
Acquirer
Verint Systems
Vertical(s)
SaaS, TMT, Mobile
Corporate Office
  • 20 Maud Street
  • Suite 100
  • Toronto, Ontario M5V 2M5
  • Canada

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Fonolo Valuation & Funding

Deal Type Date Amount Raised to Date Post-Val Status Stage
2. Merger/Acquisition 01-May-2024 Completed Generating Revenue
1. Later Stage VC 01-Dec-2015 Completed Startup
To view Fonolo’s complete valuation and funding history, request access »

Fonolo Comparisons

Description
Primary
Industry
HQ Location
Employees
Total Raised
Post Valuation
Last
Financing
Details
Developer of cloud-based call-back software designed to facilitate communication with customers. The company's software
Business/Productivity Software
Toronto, Canada
25 As of 2023

Houston, TX
 

New York, NY
 
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Fonolo Competitors (29)

One of Fonolo’s 29 competitors is AutomationEdge Technologies, a Corporate Backed or Acquired company based in Houston, TX.

Company Name Financing Status Location Employees Total Raised Last Financing Date/Type Last Financing Amount
AutomationEdge Technologies Corporate Backed or Acquired Houston, TX
WorkFusion Venture Capital-Backed New York, NY
CallTrackingMetrics Corporation Severna Park, MD
Mindful Private Equity-Backed Akron, OH
Advanced Systems Concepts (Automation Software) Private Equity-Backed Frisco, TX
You’re viewing 5 of 29 competitors. Get the full list »

Fonolo Patents

  • 13

    Total Documents Applications and Grants

  • Total Patents Families

  • 13

    Granted

  • Pending

  • Expiring in next 12 mo

Fonolo Recent Patent Activity

Publication ID Patent Title Status First Filing Date Technology (CPC) Citations
CA-2989181-C System and method for omnichannel user engagement and response Active 17-Oct-2017
CA-2989181-A1 System and method for omnichannel user engagement and response Active 17-Oct-2017
CA-2857140-C System and method for externally mapping an interactive voice response menu Active 10-Mar-2008
CA-2714435-C System and method for deep dialing phone systems Active 10-Mar-2008
CA-2716732-C System and method for externally mapping an interactive voice response menu Active 10-Mar-2008 H04M3/5166
To view Fonolo’s complete patent history, request access »

Fonolo Signals

Growth Rate

Weekly
Growth
Weekly Growth

Size Multiple

Median
Size Multiple

Key Data Points

Similarweb Unique Visitors

Majestic Referring Domains

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Fonolo Former Investors (4)

Investor Name Investor Type Holding Investor Since Participating Rounds
Andrew Abramson Angel (individual) Minority
Erwin van der Veen Angel (individual) Minority
Gideon Asset Management Venture Capital Minority
Vitulum Ventures Venture Capital Minority
To view Fonolo’s complete investors history, request access »

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