Helpfeel Overview

  • Year Founded
  • 2007

Year Founded

  • Status
  • Private

  • Employees
  • 213

Employees

  • Latest Deal Type
  • 2ndary - Private

  • Investors
  • 15

Helpfeel General Information

Description

Developer of an enterprise search platform designed to boost self-service rates for customer support and internal knowledge bases. The company's platform offers white-glove optimization and advanced artificial intelligence, facilitating immediate information retrieval for users, enabling organizations to reduce reliance on direct support, and enhancing efficiency in information management.

Contact Information

Website
corp.helpfeel.com
Formerly Known As
Nota
Ownership Status
Privately Held (backing)
Financing Status
Venture Capital-Backed
Corporate Office
  • 1110 Finch Avenue West
  • Suite 220
  • North York, Ontario M3J 2T2
  • Canada
Primary Industry
Business/Productivity Software
Other Industries
Media and Information Services (B2B)
Vertical(s)
SaaS, Artificial Intelligence & Machine Learning
Corporate Office
  • 1110 Finch Avenue West
  • Suite 220
  • North York, Ontario M3J 2T2
  • Canada

Helpfeel Timeline

2023202420252026
Financing RoundCaptured Employee CountEstimated Employee Growth

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Helpfeel Valuation & Funding

Deal Type Date Amount Raised to Date Post-Val Status Stage
8. Secondary Transaction - Private Completed Generating Revenue
7. Later Stage VC (Series E) 27-Jan-2026 Completed Generating Revenue
6. Accelerator/Incubator 09-Dec-2024 Completed Generating Revenue
5. Later Stage VC (Series D) 11-Dec-2023 Completed Generating Revenue
4. Later Stage VC (Series C) 08-Aug-2022 Completed Generating Revenue
3. Later Stage VC (Series B) 12-Feb-2021 Completed Generating Revenue
2. Later Stage VC (Series A) 15-Dec-2014 $2.01M $2.76M Completed Generating Revenue
1. Seed Round 05-Aug-2008 $750K $750K Completed Startup
To view Helpfeel’s complete valuation and funding history, request access »

Helpfeel Cap Table

Stock # of Shares
Authorized		 Par Value Dividend Rate (%) Original
Issue Price		 Liquidation Liquidation
Pref. Multiple		 Conversion Price % Owned
Series E-2
Series E-1
Series D2
Series D1
Series C
Series B 2,808,990 $1.13 $1.13 1x $1.13 10.57%
Series A 3,014,899 $0.45 $0.45 1x $0.45 11.34%
To view Helpfeel’s complete cap table history, request access »

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Helpfeel Patents

  • 8

    Total Documents Applications and Grants

  • Total Patents Families

  • 3

    Granted

  • 3

    Pending

  • Expiring in next 12 mo

Helpfeel Recent Patent Activity

Publication ID Patent Title Status First Filing Date Technology (CPC) Citations
WO-2026004585-A1 Information processing device, information processing method, and program Pending 28-Jun-2024
JP-2025085831-A Information processing device, information processing method, and program Pending 17-May-2023
JP-7659873-B1 Information processing device, information processing method, and program Active 17-May-2023
WO-2024237280-A1 Information processing device, information processing method, and program Inactive 17-May-2023
JP-2024140625-A Information processing device, information processing method, and program Active 28-Mar-2023 G06F16/3329
To view Helpfeel’s complete patent history, request access »

Helpfeel Signals

Growth Rate

Weekly
Growth
Weekly Growth

Size Multiple

Median
Size Multiple

Key Data Points

Similarweb Unique Visitors

Majestic Referring Domains

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Helpfeel Investors (15)

Investor Name Investor Type Holding Investor Since Participating Rounds
Digital Holdings (Tokyo) Corporation Minority
Global Brain Venture Capital Minority
insprout Venture Capital Minority
Japan Post Bank Asset Management PE/Buyout Minority
SMBC Venture Capital Corporate Venture Capital Minority
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Helpfeel FAQs

  • When was Helpfeel founded?

    Helpfeel was founded in 2007.

  • Where is Helpfeel headquartered?

    Helpfeel is headquartered in North York, Canada.

  • What is the size of Helpfeel?

    Helpfeel has 213 total employees.

  • What industry is Helpfeel in?

    Helpfeel’s primary industry is Business/Productivity Software.

  • Is Helpfeel a private or public company?

    Helpfeel is a Private company.

  • What is Helpfeel’s current revenue?

    The current revenue for Helpfeel is .

  • How much funding has Helpfeel raised over time?

    Helpfeel has raised $44M.

  • Who are Helpfeel’s investors?

    Digital Holdings (Tokyo), Global Brain, insprout, Japan Post Bank Asset Management, and SMBC Venture Capital are 5 of 15 investors who have invested in Helpfeel.

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