Dialpad Overview

  • Year Founded
  • 2011

Year Founded

  • Status
  • Private

  • Employees
  • 1,474

Employees

  • Latest Deal Type
  • 2ndary - Private

  • Investors
  • 37

Dialpad General Information

Description

Developer of artificial intelligence (AI)-powered communications intelligence software designed for enterprise communication and customer engagement operating in the business communications industry. The company's platform offers voice, messaging, and contact center tools integrated with artificial intelligence capabilities to analyze conversations and support communication workflows, enabling enterprises to manage internal and external communications and enhance customer interaction processes through data-driven insights.

Contact Information

Website
www.dialpad.com
Formerly Known As
Switch Communications, Firespotter Labs, Switch.co
Ownership Status
Privately Held (backing)
Financing Status
Venture Capital-Backed
Corporate Office
  • 2700 Camino Ramon
  • San Ramon, CA 94583
  • United States
+1 (415)
Primary Industry
Business/Productivity Software
Vertical(s)
CloudTech & DevOps, SaaS, Artificial Intelligence & Machine Learning
Corporate Office
  • 2700 Camino Ramon
  • San Ramon, CA 94583
  • United States
+1 (415)

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Dialpad Valuation & Funding

Deal Type Date Amount Raised to Date Post-Val Status Stage
12. Secondary Transaction - Private Completed Generating Revenue
11. Later Stage VC 01-May-2024 Completed Generating Revenue
10. Secondary Transaction - Private 01-Mar-2022 Completed Generating Revenue
9. Later Stage VC (Series F) 16-Dec-2021 Completed Generating Revenue
8. Secondary Transaction - Private 01-Oct-2021 Completed Generating Revenue
7. Later Stage VC (Series E) 21-Dec-2020 Completed Generating Revenue
6. Later Stage VC (Series D) 01-Jul-2019 Completed Generating Revenue
5. Later Stage VC (Series C) 28-Sep-2017 Completed Generating Revenue
4. Later Stage VC (Series C) 06-Apr-2015 $35M $53M Completed Generating Revenue
3. Early Stage VC (Series B) 01-Oct-2013 $15M $18M Completed Generating Revenue
To view Dialpad’s complete valuation and funding history, request access »

Dialpad Cap Table

Stock # of Shares
Authorized		 Par Value Dividend Rate ($) Original
Issue Price		 Liquidation Liquidation
Pref. Multiple		 Conversion Price % Owned
Series F
Series E
Series D
Series C
Series B 19,902,696 $0.000100 $0.06 $0.75 $0.75 1x $0.75 10.47%
Series A 11,250,000 $0.000100 $0.02 $0.27 $0.27 1x $0.27 5.92%
To view Dialpad’s complete cap table history, request access »

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Dialpad Comparisons

Description
Primary
Industry
HQ Location
Employees
Total Raised
Post Valuation
Last
Financing
Details
Developer of artificial intelligence (AI)-powered communications intelligence software designed for enterprise communica
Business/Productivity Software
San Ramon, CA
1,474 As of 2026

Scottsdale, AZ
 

Copenhagen, Denmark
 
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Dialpad Competitors (59)

One of Dialpad’s 59 competitors is Nextiva, a Venture Capital-Backed company based in Scottsdale, AZ.

Company Name Financing Status Location Employees Total Raised Last Financing Date/Type Last Financing Amount
Nextiva Venture Capital-Backed Scottsdale, AZ
Dixa (Communication Software) Venture Capital-Backed Copenhagen, Denmark
Tenfold (Business/Productivity Software) Formerly VC-backed Austin, TX
Talkdesk Venture Capital-Backed Palo Alto, CA
Gladly Venture Capital-Backed Millbrae, CA
You’re viewing 5 of 59 competitors. Get the full list »

Dialpad Patents

  • 35

    Total Documents Applications and Grants

  • Total Patents Families

  • 31

    Granted

  • 1

    Pending

  • Expiring in next 12 mo

Dialpad Recent Patent Activity

Publication ID Patent Title Status First Filing Date Technology (CPC) Citations
US-12063326-B1 System and method for determining a purpose of a call Active 31-Aug-2021
US-20220383329-A1 Predictive customer satisfaction system and method Inactive 28-May-2021
US-20260170509-A1 Predictive customer satisfaction system and method Pending 28-May-2021
WO-2022250942-A1 Predictive customer satisfaction system and method Inactive 28-May-2021
US-11450336-B1 System and method for smart feedback cancellation Active 25-Nov-2020 G10L21/0208
To view Dialpad’s complete patent history, request access »

Dialpad Signals

Growth Rate

Weekly
Growth
Weekly Growth

Size Multiple

Median
Size Multiple

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Dialpad Investors (37)

Investor Name Investor Type Holding Investor Since Participating Rounds
1435 Capital Management Venture Capital Minority
3Spoke Capital Secondary Buyer Minority
Camford Capital Venture Capital Minority
Fly Ventures Venture Capital Minority
Junipero Venture Capital Minority
You’re viewing 5 of 37 investors. Get the full list »

Dialpad Investments & Acquisitions (7)

Dialpad’s most recent deal was a Merger/Acquisition with Ada Support for . The deal was made on 04-Nov-2026.

Company Name Deal Date Deal Type Deal Size Industry Lead Partner
Ada Support 04-Nov-2026 Merger/Acquisition Business/Productivity Software
Surfboard (London) 15-Oct-2024 Merger/Acquisition Business/Productivity Software
Koopid 06-Oct-2021 Merger/Acquisition Business/Productivity Software
Kare Knowledgeware 15-Sep-2021 Merger/Acquisition Business/Productivity Software
Highfive Technologies 01-Sep-2020 Merger/Acquisition Communication Software
You’re viewing 5 of 7 investments and acquisitions. Get the full list »

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Dialpad FAQs

  • When was Dialpad founded?

    Dialpad was founded in 2011.

  • Where is Dialpad headquartered?

    Dialpad is headquartered in San Ramon, CA.

  • What is the size of Dialpad?

    Dialpad has 1,474 total employees.

  • What industry is Dialpad in?

    Dialpad’s primary industry is Business/Productivity Software.

  • Is Dialpad a private or public company?

    Dialpad is a Private company.

  • What is Dialpad’s current revenue?

    The current revenue for Dialpad is .

  • How much funding has Dialpad raised over time?

    Dialpad has raised $415M.

  • Who are Dialpad’s investors?

    1435 Capital Management, 3Spoke Capital, Camford Capital, Fly Ventures, and Junipero are 5 of 37 investors who have invested in Dialpad.

  • Who are Dialpad’s competitors?

    Nextiva, Dixa (Communication Software), Tenfold (Business/Productivity Software), Talkdesk, and Gladly are some of the 59 competitors of Dialpad.

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