Webhelp Overview

  • Year Founded
  • 2000

Year Founded

  • Status
  • Acquired/​Merged

  • Employees
  • 125,000

Employees

  • Latest Deal Type
  • M&A

  • Financing Rounds
  • 19

  • Investments
  • 22

Webhelp General Information

Description

Provider of customer relationship management (CRM) outsourcing services intended to serve automotive and mobility, fashion and luxury, healthcare, financial services, and high-tech and media. The company's services include engineering customer experiences on behalf of brands and through their outsourcing proposition driving performance improvement, enabling clients to a real, lasting transformation in operational models and a material financial advantage.

Contact Information

Website
www.webhelp.com
Ownership Status
Acquired/Merged
Financing Status
Formerly PE-Backed
Corporate Office
  • 3 rue d'Heliopolis
  • 75017 Paris
  • France
Primary Industry
BPO/Outsource Services
Other Industries
IT Consulting and Outsourcing
Consulting Services (B2B)
Acquirer
Concentrix (IT Services & Consulting)
Corporate Office
  • 3 rue d'Heliopolis
  • 75017 Paris
  • France

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Webhelp Valuation & Funding

Deal Type Date Amount Valuation/
EBITDA		 Post-Val Status Debt

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Webhelp Comparisons

Description
Primary
Industry
HQ Location
Employees
Total Raised
Post Valuation
Last
Financing
Details
Provider of customer relationship management (CRM) outsourcing services intended to serve automotive and mobility, fashi
BPO/Outsource Services
Paris, France
125,000 As of 2023

Lisle, IL
 

Stockholm, Sweden
 
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Webhelp Competitors (46)

One of Webhelp’s 46 competitors is Hinduja Global Solutions, a Corporation company based in Lisle, IL.

Company Name Financing Status Location Employees Total Raised Last Financing Date/Type Last Financing Amount
Hinduja Global Solutions Corporation Lisle, IL
Transcom WorldWide Private Equity-Backed Stockholm, Sweden
Movate Private Equity-Backed Plano, TX
Firstsource Solutions Formerly PE-Backed Mumbai, India
HCL Technologies Corporation Noida, India
You’re viewing 5 of 46 competitors. Get the full list »

Webhelp Patents

  • 2

    Total Documents Applications and Grants

  • Total Patents Families

  • 1

    Granted

  • Pending

  • Expiring in next 12 mo

Webhelp Recent Patent Activity

Publication ID Patent Title Status First Filing Date Technology (CPC) Citations
FR-2829897-A1 Mobile telephone text message transmission having interactive speech server recording speech message files digitally and application platform attaching identifier/operator equipment standard protocol network passing Active 19-Sep-2001
FR-2829897-B1 Telecommunication text communication system and method Inactive 19-Sep-2001

Webhelp Signals

Growth Rate

Weekly
Growth
Weekly Growth

Size Multiple

Median
Size Multiple

Key Data Points

Similarweb Unique Visitors

Majestic Referring Domains

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Webhelp Former Investors

Investor Name Investor Type Holding Investor Since Participating Rounds Contact Info

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Webhelp Investments (22)

Webhelp’s most recent deal was a Buyout/LBO with H & M Hennes & Mauritz (Nuremberg Service Center). The deal was made on 01-Dec-2022.

Company Name Deal Date Deal Type Deal Size Industry Lead Partner
H & M Hennes & Mauritz (Nuremberg Service Center) 01-Dec-2022 Buyout/LBO Systems and Information Management
Grupo Services 13-Jun-2022 Buyout/LBO IT Consulting and Outsourcing
Onelink Solutions Guatemala 13-Jul-2021 Buyout/LBO BPO/Outsource Services
Dynamicall 09-Mar-2021 Buyout/LBO BPO/Outsource Services
Pitech Plus 14-Oct-2019 Buyout/LBO IT Consulting and Outsourcing
You’re viewing 5 of 22 investments. Get the full list »

Webhelp Exits (1)

Webhelp’s most recent exit was on 18-Sep-2017 from GreenPoint Solutions (Paris). The exit was categorized as with 2 buyers.

Company Name Exit Date Exit Type Exit Size Status Buyers
GreenPoint Solutions (Paris) 18-Sep-2017 Completed
  • 2 buyers
To view Webhelp’s complete exits history, request access »

Webhelp Affiliates

Subsidiaries (9)

Name Industry Location Year Founded
Webhelp O2c Holding La Motte-Servolex, France 2014
Webhelp Netherlands Holding Amersfoort, Netherlands 2014
Webhelp International Development Brussels, Belgium 2013
Pitech Plus Cluj-Napoca, Romania 2006
Webhelp Sweden Solna, Sweden 2000
You’re viewing 5 of 9 affiliates. Get the full list.  »

Webhelp FAQs

  • When was Webhelp founded?

    Webhelp was founded in 2000.

  • Where is Webhelp headquartered?

    Webhelp is headquartered in Paris, France.

  • What is the size of Webhelp?

    Webhelp has 125,000 total employees.

  • What industry is Webhelp in?

    Webhelp’s primary industry is BPO/Outsource Services.

  • Is Webhelp a private or public company?

    Webhelp is a Private company.

  • What is the current valuation of Webhelp?

    The current valuation of Webhelp is .

  • What is Webhelp’s current revenue?

    The current revenue for Webhelp is .

  • How much funding has Webhelp raised over time?

    Webhelp has raised $171M.

  • Who are Webhelp’s investors?

    Alven Capital Partners, Astorg, , Capza, and Cedre are 5 of 15 investors who have invested in Webhelp.

  • Who are Webhelp’s competitors?

    Hinduja Global Solutions, Transcom WorldWide, Movate, Firstsource Solutions, and HCL Technologies are some of the 46 competitors of Webhelp.

  • When was Webhelp acquired?

    Webhelp was acquired on 25-Sep-2023.

  • Who acquired Webhelp?

    Webhelp was acquired by Concentrix (IT Services & Consulting).

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