Webhelp Overview

  • Year Founded
  • 2000

Year Founded

  • Status
  • Acquired/​Merged

  • Employees
  • 440,000

Employees

  • Latest Deal Type
  • M&A

  • Financing Rounds
  • 18

  • Investments
  • 22

Webhelp General Information

Description

Provider of customer relationship management (CRM) outsourcing services intended to serve automotive and mobility, fashion and luxury, healthcare, financial services and high-tech and media. The company's services include engineering customer experiences on behalf of brands and through their outsourcing proposition driving performance improvement, enabling clients to a real, lasting transformation in operational models and a material financial advantage.

Contact Information

Website
www.webhelp.com
Ownership Status
Acquired/Merged
(Operating Subsidiary)
Financing Status
Formerly PE-Backed
Primary Industry
BPO/Outsource Services
Other Industries
Consulting Services (B2B)
IT Consulting and Outsourcing
Parent Company
Concentrix (US)
Corporate Office
  • 3 rue d'Heliopolis
  • 75017 Paris
  • France
+33 01 00 00 00 00

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Webhelp Valuation & Funding

Deal Type Date Amount Valuation/
EBITDA
Post-Val Status Debt

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Webhelp Comparisons

Description
Primary
Industry
HQ Location
Employees
Total Raised
Post Valuation
Last
Financing
Details
Provider of customer relationship management (CRM) outsourcing services intended to serve automotive and mobility, fashi
BPO/Outsource Services
Paris, France
440,000 As of 2024
00000
00.00 0000-00-00
000000&0 00000

000000

bore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation
00 0000000000 000 00
Lisle, IL
00000 As of 0000
00000000000

000000

commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit es
0000000000000 000000
Lehi, UT
000 As of 0000
000000&0
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Webhelp Competitors (46)

Company Name Financing Status Location Employees Total Raised Last Financing Date/Type Last Financing Amount
Hinduja Global Solutions Corporation Lisle, IL 00000 00000000000
Boomsourcing Corporate Backed or Acquired Lehi, UT 000 000000&0
Sykes Enterprises Corporate Backed or Acquired Tampa, FL 00000 0000 000000&0 0000
Valtech Private Equity-Backed London, United Kingdom 0000 000.00 000000000000 000.00
Accenture Corporation Dublin, Ireland 000000 00.000 00000000 00.000
You’re viewing 5 of 46 competitors. Get the full list »

Webhelp Executive Team (31)

Name Title Board Seat Contact Info
Andrea Coli Chief Executive Officer
Etienne Turion Chief Executive Officer, Webhelp Enterprise
Davide Tinelli Chief Operating Officer
Yan Noblot Chief Technology Officer
Bruno Vaffier Group Managing Director
You’re viewing 5 of 31 executive team members. Get the full list »

Webhelp Board Members (4)

Name Representing Role Since
00é0é000 0000000 Self Co-Founder & Vice Chairman of the Board 000 0000
0000000 0000 Webhelp Co-Founder & Vice Chairman 000 0000
You’re viewing 2 of 4 board members. Get the full list »

Webhelp Signals

Growth Rate

0.80% Weekly
Growth
Weekly Growth 0.80%, 93rd %
-35.5%. 530%

Size Multiple

219x Median
Size Multiple 219x, 100th %ile
0.00x 0.95x. 413Kx

Key Data Points

Twitter Followers

5.5k

Similarweb Unique Visitors

15.0K

Majestic Referring Domains

314

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Webhelp Former Investors

Investor Name Investor Type Holding Investor Since Participating Rounds Contact Info

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Webhelp Investments (22)

Company Name Deal Date Deal Type Deal Size Industry Lead Partner
H & M Hennes & Mauritz (Nuremberg Service Center) 01-Dec-2022 0000000000 Systems and Information Management 000000000
Grupo Services 13-Jun-2022 0000000000 IT Consulting and Outsourcing 0000000 0
Onelink Solutions Guatemala 13-Jul-2021 0000000000 00000 BPO/Outsource Services 0000000 0
Dynamicall 09-Mar-2021 0000000000 000.00 BPO/Outsource Services 0000000 0
Pitech Plus 14-Oct-2019 Buyout/LBO IT Consulting and Outsourcing 0000000 0
You’re viewing 5 of 22 investments. Get the full list »

Webhelp Subsidiaries (5)

Company Name Industry Location Founded
Pitech Plus IT Consulting and Outsourcing Cluj-Napoca, Romania 2006
Direct Medica Consulting Services (B2B) Boulogne-Billancourt, France 0000
o|con Office Concept BPO/Outsource Services Stuttgart, Germany 0000
FDI Financial Software La Motte-Servolex, France 0000
Online Sim Other Services (B2C Non-Financial) Milan, Italy
To view Webhelp’s complete subsidiaries history, request access »

Webhelp Exits (1)

Company Name Exit Date Exit Type Exit Size Status Buyers
GreenPoint Solutions (Paris) 18-Sep-2017 0000000000 00.00 Completed
  • 2 buyers
To view Webhelp’s complete exits history, request access »

Webhelp FAQs

  • When was Webhelp founded?

    Webhelp was founded in 2000.

  • Who is the founder of Webhelp?

    Olivier Duha and Frédéric Jousset are the founders of Webhelp.

  • Who is the CEO of Webhelp?

    Andrea Coli and Etienne Turion are the CEOs of Webhelp.

  • Where is Webhelp headquartered?

    Webhelp is headquartered in Paris, France.

  • What is the size of Webhelp?

    Webhelp has 440,000 total employees.

  • What industry is Webhelp in?

    Webhelp’s primary industry is BPO/Outsource Services.

  • Is Webhelp a private or public company?

    Webhelp is a Private company.

  • What is the current valuation of Webhelp?

    The current valuation of Webhelp is 00.00.

  • What is Webhelp’s current revenue?

    The current revenue for Webhelp is 00000.

  • How much funding has Webhelp raised over time?

    Webhelp has raised $688M.

  • Who are Webhelp’s investors?

    Alven Capital Partners, Astorg, Bernard Arnault, Capza, and Cedre are 5 of 15 investors who have invested in Webhelp.

  • Who are Webhelp’s competitors?

    Hinduja Global Solutions, Boomsourcing, Sykes Enterprises, Valtech, and Accenture are some of the 46 competitors of Webhelp.

  • When was Webhelp acquired?

    Webhelp was acquired on 25-Sep-2023.

  • Who acquired Webhelp?

    Webhelp was acquired by Concentrix (US).

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