Kustomer Overview

  • Year Founded
  • 2015

Year Founded

  • Status
  • Private

  • Employees
  • 257

Employees

  • Latest Deal Type
  • Series A

  • Latest Deal Amount
  • $60M

  • Investors
  • 5

Kustomer General Information

Description

Developer of a CRM platform designed to offer proactive customer service and support. The company's platform provides a customer-centric tool that unifies everything that agents and teams need in one place to manage customer relationships and resolve issues, enabling clients to manage their business internally and communicate with customers externally.

Contact Information

Website
www.kustomer.com
Ownership Status
Privately Held (backing)
Financing Status
Venture Capital-Backed
Corporate Office
  • 830 Morris Turnpike
  • 4th floor
  • Short Hills, NJ 07078
  • United States
+1 (800)
Primary Industry
Business/Productivity Software
Other Industries
Media and Information Services (B2B)
Vertical(s)
SaaS, Marketing Tech, Artificial Intelligence & Machine Learning, Mobile
Corporate Office
  • 830 Morris Turnpike
  • 4th floor
  • Short Hills, NJ 07078
  • United States
+1 (800)

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Kustomer Valuation & Funding

Deal Type Date Amount Raised to Date Post-Val Status Stage
9. Later Stage VC (Series A) 23-May-2023 $60M Completed Generating Revenue
8. Merger/Acquisition 11-Mar-2023 Cancelled Generating Revenue
7. Merger/Acquisition 12-Jan-2021 Completed Generating Revenue
6. Later Stage VC (Series E) 20-Nov-2019 Completed Generating Revenue
5. Later Stage VC (Series D) 22-May-2019 Completed Generating Revenue
4. Later Stage VC (Series C) 17-Jan-2019 Completed Generating Revenue
3. Early Stage VC (Series B) 13-Jun-2018 Completed Generating Revenue
2. Early Stage VC (Series A) 17-May-2016 $10M $12.5M Completed Startup
1. Seed Round 04-Sep-2015 $2.5M $2.5M Completed Startup
To view Kustomer’s complete valuation and funding history, request access »

Kustomer Cap Table

Stock # of Shares
Authorized		 Par Value Dividend Rate (%) Original
Issue Price		 Liquidation Liquidation
Pref. Multiple		 Conversion Price % Owned
Series A
To view Kustomer’s complete cap table history, request access »

Kustomer Comparisons

Description
Primary
Industry
HQ Location
Employees
Total Raised
Post Valuation
Last
Financing
Details
Developer of a CRM platform designed to offer proactive customer service and support. The company's platform provides a
Business/Productivity Software
Short Hills, NJ
257 As of 2025

Chicago, IL
 

Blumenau, Brazil
 
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Kustomer Competitors (90)

One of Kustomer’s 90 competitors is ActiveCampaign, a Private Equity-Backed company based in Chicago, IL.

Company Name Financing Status Location Employees Total Raised Last Financing Date/Type Last Financing Amount
ActiveCampaign Private Equity-Backed Chicago, IL
Movidesk Formerly VC-backed Blumenau, Brazil
ChurnZero Venture Capital-Backed Washington, DC
Help Scout Venture Capital-Backed Boston, MA
Insightly Private Equity-Backed San Francisco, CA
You’re viewing 5 of 90 competitors. Get the full list »

Kustomer Signals

Growth Rate

Weekly
Growth
Weekly Growth

Size Multiple

Median
Size Multiple

Key Data Points

Similarweb Unique Visitors

Majestic Referring Domains

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Kustomer Investors (5)

Investor Name Investor Type Holding Investor Since Participating Rounds
Global Venture Alliance Accelerator/Incubator Minority
S12F Venture Capital Minority
State48 Ventures Family Office Minority
Battery Ventures Growth/Expansion Minority
Redpoint Ventures Venture Capital Minority
To view Kustomer’s complete investors history, request access »

Kustomer Acquisitions (1)

Kustomer’s most recent deal was a Merger/Acquisition with Reply.ai. The deal was made on 14-May-2020.

Company Name Deal Date Deal Type Deal Size Industry Lead Partner
Reply.ai 14-May-2020 Merger/Acquisition Business/Productivity Software
To view Kustomer’s complete acquisitions history, request access »

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Kustomer FAQs

  • When was Kustomer founded?

    Kustomer was founded in 2015.

  • Where is Kustomer headquartered?

    Kustomer is headquartered in Short Hills, NJ.

  • What is the size of Kustomer?

    Kustomer has 257 total employees.

  • What industry is Kustomer in?

    Kustomer’s primary industry is Business/Productivity Software.

  • Is Kustomer a private or public company?

    Kustomer is a Private company.

  • What is the current valuation of Kustomer?

    The current valuation of Kustomer is .

  • What is Kustomer’s current revenue?

    The current revenue for Kustomer is .

  • How much funding has Kustomer raised over time?

    Kustomer has raised $60M.

  • Who are Kustomer’s investors?

    Global Venture Alliance, S12F, State48 Ventures, Battery Ventures, and Redpoint Ventures have invested in Kustomer.

  • Who are Kustomer’s competitors?

    ActiveCampaign, Movidesk, ChurnZero, Help Scout, and Insightly are some of the 90 competitors of Kustomer.

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