Kustomer Overview
- Year Founded
-
2015
- Status
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Acquired/Merged
- Employees
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294
- Latest Deal Type
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Series B
- Latest Deal Amount
-
$30M
- Investors
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5
Kustomer General Information
Description
Developer of a customer relationship management platform designed to offer proactive service and support. The company's platform provides tools that unify everything that agents and teams need in one place to manage customer relationships and resolve issues, enabling firms to manage their business internally and communicate with customers externally.
Contact Information
Website
www.kustomer.com(Operating Subsidiary)
Corporate Office
- 830 Morris Turnpike
- 4th Floor
- Short Hills, NJ 07078
- United States
Corporate Office
- 830 Morris Turnpike
- 4th Floor
- Short Hills, NJ 07078
- United States
Kustomer Valuation & Funding
| Deal Type | Date | Amount | Raised to Date | Post-Val | Status | Stage |
|---|---|---|---|---|---|---|
| 10. Later Stage VC (Series B) | 06-Aug-2025 | $30M | Completed | Generating Revenue | ||
| 9. Later Stage VC (Series A) | 23-May-2023 | Completed | Generating Revenue | |||
| 8. Merger/Acquisition | 11-Mar-2023 | Cancelled | Generating Revenue | |||
| 7. Merger/Acquisition | 12-Jan-2021 | Completed | Generating Revenue | |||
| 6. Later Stage VC (Series E) | 20-Nov-2019 | Completed | Generating Revenue | |||
| 5. Later Stage VC (Series D) | 22-May-2019 | Completed | Generating Revenue | |||
| 4. Later Stage VC (Series C) | 17-Jan-2019 | Completed | Generating Revenue | |||
| 3. Early Stage VC (Series B) | 13-Jun-2018 | Completed | Generating Revenue | |||
| 2. Early Stage VC (Series A) | 17-May-2016 | $10M | $12.5M | Completed | Startup | |
| 1. Seed Round | 04-Sep-2015 | $2.5M | $2.5M | Completed | Startup |
Kustomer Cap Table
| Stock | # of Shares Authorized |
Par Value | Dividend Rate (%) | Original Issue Price |
Liquidation | Liquidation Pref. Multiple |
Conversion Price | % Owned |
|---|---|---|---|---|---|---|---|---|
| Series B | ||||||||
| Series A |
Kustomer Comparisons
Industry
Financing
Details
Kustomer Competitors (89)
One of Kustomer’s 89 competitors is Fin (Business/Productivity Software), a Formerly VC-backed company based in San Francisco, CA.
| Company Name | Financing Status | Location | Employees | Total Raised | Last Financing Date/Type | Last Financing Amount |
|---|---|---|---|---|---|---|
| Fin (Business/Productivity Software) | Formerly VC-backed | San Francisco, CA | ||||
| ChurnZero | Venture Capital-Backed | Washington, DC | ||||
| Groove (Business/Productivity Software) | Formerly Angel backed | Newport, RI | ||||
| Movidesk | Formerly VC-backed | Blumenau, Brazil | ||||
| ActiveCampaign | Private Equity-Backed | Chicago, IL |
Kustomer Related Research & Analysis
Explore institutional-grade private market research from our team of analysts.
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Verticals
Kustomer Signals
Growth Rate
Growth
Size Multiple
Key Data Points
Similarweb Unique Visitors
Majestic Referring Domains
Kustomer Former Investors (15)
| Investor Name | Investor Type | Holding | Investor Since | Participating Rounds |
|---|---|---|---|---|
| Angel (individual) | Minority | |||
| Boldstart Ventures | Venture Capital | Minority | ||
| BoxGroup | Venture Capital | Minority | ||
| Canaan Partners | Venture Capital | Minority | ||
| Cisco Investments | Corporate Venture Capital | Minority |
Kustomer Acquisitions (1)
Kustomer’s most recent deal was a Merger/Acquisition with Reply.ai. The deal was made on 14-May-2020.
| Company Name | Deal Date | Deal Type | Deal Size | Industry | Lead Partner |
|---|---|---|---|---|---|
| Reply.ai | 14-May-2020 | Merger/Acquisition | Business/Productivity Software |
Kustomer FAQs
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When was Kustomer founded?
Kustomer was founded in 2015.
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Where is Kustomer headquartered?
Kustomer is headquartered in Short Hills, NJ.
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What is the size of Kustomer?
Kustomer has 294 total employees.
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What industry is Kustomer in?
Kustomer’s primary industry is Business/Productivity Software.
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Is Kustomer a private or public company?
Kustomer is a Private company.
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What is the current valuation of Kustomer?
The current valuation of Kustomer is .
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What is Kustomer’s current revenue?
The current revenue for Kustomer is .
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How much funding has Kustomer raised over time?
Kustomer has raised $90M.
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Who are Kustomer’s investors?
, Boldstart Ventures, BoxGroup, Canaan Partners, and Cisco Investments are 5 of 15 investors who have invested in Kustomer.
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Who are Kustomer’s competitors?
Fin (Business/Productivity Software), ChurnZero, Groove (Business/Productivity Software), Movidesk, and ActiveCampaign are some of the 89 competitors of Kustomer.
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When was Kustomer acquired?
Kustomer was acquired on 06-Aug-2025.
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Who acquired Kustomer?
Kustomer was acquired by Meta Platforms.
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