Intercom Overview
- Year Founded
-
2011
- Status
-
Private
- Employees
-
900
- Latest Deal Type
-
Series D
- Investors
-
42
Intercom General Information
Description
Developer of a conversational relationship platform designed to create personal connections with customers. The company's platform helps businesses browse their customers, view their social profiles, and reach out to them, enabling businesses to track and filter customer data and grow their business.
Contact Information
Website
www.intercom.comCorporate Office
- 55 2nd Street
- 4th Floor
- San Francisco, CA 94105
- United States
Corporate Office
- 55 2nd Street
- 4th Floor
- San Francisco, CA 94105
- United States
Intercom Valuation & Funding
| Deal Type | Date | Amount | Raised to Date | Post-Val | Status | Stage |
|---|---|---|---|---|---|---|
| 8. Later Stage VC (Series D) | 18-Aug-2023 | Completed | Generating Revenue | |||
| 7. Secondary Transaction - Private | 01-Dec-2022 | Completed | Generating Revenue | |||
| 6. Later Stage VC | Completed | Generating Revenue | ||||
| 5. Later Stage VC (Series D) | 17-May-2018 | Completed | Generating Revenue | |||
| 4. Later Stage VC (Series C1) | 07-Apr-2016 | Completed | Generating Revenue | |||
| 3. Later Stage VC (Series C) | 26-Aug-2015 | Completed | Generating Revenue | |||
| 2. Early Stage VC (Series B) | 22-Jan-2014 | $22.7M | $28.7M | Completed | Generating Revenue | |
| 1. Early Stage VC (Series A) | 19-Jun-2013 | $6M | $6M | Completed | Startup |
Intercom Cap Table
| Stock | # of Shares Authorized |
Par Value | Dividend Rate ($) | Original Issue Price |
Liquidation | Liquidation Pref. Multiple |
Conversion Price | % Owned |
|---|---|---|---|---|---|---|---|---|
| Series D | ||||||||
| Series C1 | ||||||||
| Series C | ||||||||
| Series B | 4,652,066 | $0.000010 | $0.39 | $4.89 | $4.89 | 1x | $4.89 | 16.94% |
| Series A | 4,503,050 | $0.000010 | $0.15 | $1.89 | $1.89 | 1x | $1.89 | 16.4% |
Intercom Comparisons
Industry
Financing
Details
Intercom Competitors (75)
One of Intercom’s 75 competitors is UserIQ, a Private Equity-Backed company based in Dunwoody, GA.
| Company Name | Financing Status | Location | Employees | Total Raised | Last Financing Date/Type | Last Financing Amount |
|---|---|---|---|---|---|---|
| UserIQ | Private Equity-Backed | Dunwoody, GA | ||||
| Help Scout | Venture Capital-Backed | Boston, MA | ||||
| HelpCrunch | Formerly VC-backed | Wilmington, DE | ||||
| ChurnZero | Venture Capital-Backed | Washington, DC | ||||
| Drift (Boston) | Private Equity-Backed | Boston, MA |
Intercom Related Research & Analysis
Explore institutional-grade private market research from our team of analysts.
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Verticals
Intercom Patents
Intercom Recent Patent Activity
| Publication ID | Patent Title | Status | First Filing Date | Technology (CPC) | Citations |
|---|---|---|---|---|---|
| US-20240256499-A1 | Fetching renderable parts of content items in bulk | Pending | 31-Jan-2023 | ||
| US-20230281235-A1 | Generating conversation topics using neural networks | Active | 23-Feb-2022 | ||
| US-12135739-B2 | Generating conversation topics using neural networks | Active | 23-Feb-2022 | ||
| US-20230126482-A1 | Managing links for tracking user interactions with content items | Active | 26-Oct-2021 | ||
| US-11875103-B2 | Managing links for tracking user interactions with content items | Active | 26-Oct-2021 | G06F40/134 |
Intercom Signals
Growth Rate
Growth
Size Multiple
Key Data Points
Similarweb Unique Visitors
Majestic Referring Domains
Intercom Investors (42)
| Investor Name | Investor Type | Holding | Investor Since | Participating Rounds |
|---|---|---|---|---|
| 3Spoke Capital | Secondary Buyer | Minority | ||
| BOND Capital (San Francisco) | Venture Capital | Minority | ||
| Fabrica Ventures | Venture Capital | Minority | ||
| HighGear Ventures | Venture Capital | Minority | ||
| KHK & Partners | Asset Manager | Minority |
Intercom Investments (2)
Intercom’s most recent deal was a Early Stage VC with Inspira Education for . The deal was made on 06-Aug-2021.
| Company Name | Deal Date | Deal Type | Deal Size | Industry | Lead Partner |
|---|---|---|---|---|---|
| Inspira Education | 06-Aug-2021 | Early Stage VC | Educational and Training Services (B2C) | ||
| Encord | 15-Jun-2021 | Seed Round | Business/Productivity Software |
Intercom Subsidiaries (1)
| Company Name | Industry | Location | Founded |
|---|---|---|---|
| Intercom Software Uk | IT Consulting and Outsourcing | London, United Kingdom |
Intercom FAQs
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When was Intercom founded?
Intercom was founded in 2011.
-
Where is Intercom headquartered?
Intercom is headquartered in San Francisco, CA.
-
What is the size of Intercom?
Intercom has 900 total employees.
-
What industry is Intercom in?
Intercom’s primary industry is Business/Productivity Software.
-
Is Intercom a private or public company?
Intercom is a Private company.
-
What is the current valuation of Intercom?
The current valuation of Intercom is .
-
What is Intercom’s current revenue?
The current revenue for Intercom is .
-
How much funding has Intercom raised over time?
Intercom has raised $239M.
-
Who are Intercom’s investors?
3Spoke Capital, BOND Capital (San Francisco), Fabrica Ventures, HighGear Ventures, and KHK & Partners are 5 of 42 investors who have invested in Intercom.
-
Who are Intercom’s competitors?
UserIQ, Help Scout, HelpCrunch, ChurnZero, and Drift (Boston) are some of the 75 competitors of Intercom.
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