Gorgias Overview

  • Year Founded
  • 2015

Year Founded

  • Status
  • Private

  • Employees
  • 300

Employees

  • Latest Deal Type
  • Series C2

  • Latest Deal Amount
  • $28.5M

  • Investors
  • 30

Gorgias General Information

Description

Developer of multi-channel helpdesk platform designed for e-commerce businesses to manage all customer support in one application. The company's platform combines machine learning and integrations with the tools to automatically suggest and solve support requests as well as create templates and shortcuts to auto-expand small snippets of text into a polite support answer, enabling customer support agents to have access to an artificial intelligence-powered help desk that makes them efficient at answering customer's problems.

Contact Information

Website
www.gorgias.com
Ownership Status
Privately Held (backing)
Financing Status
Venture Capital-Backed
Corporate Office
  • 180 Sansome Street
  • Suite 1800
  • San Francisco, CA 94104
  • United States
+1 (617)
Primary Industry
Business/Productivity Software
Other Industries
Media and Information Services (B2B)
Vertical(s)
Big Data, SaaS, Artificial Intelligence & Machine Learning
Corporate Office
  • 180 Sansome Street
  • Suite 1800
  • San Francisco, CA 94104
  • United States
+1 (617)

Gorgias Timeline

2022202320242025
Financing RoundCaptured Employee CountEstimated Employee Growth

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Gorgias Valuation & Funding

Deal Type Date Amount Raised to Date Post-Val Status Stage
12. Later Stage VC (Series C2) 10-May-2024 $28.5M Completed Generating Revenue
11. Secondary Transaction - Private Completed Generating Revenue
10. Later Stage VC (Series C) 15-Aug-2022 Completed Generating Revenue
9. Secondary Transaction - Private 18-Dec-2020 Completed Generating Revenue
8. Later Stage VC (Series B) 10-Dec-2020 Completed Generating Revenue
7. Debt - PPP 28-Apr-2020 Completed Generating Revenue
6. Later Stage VC (Series A) 26-Nov-2019 Completed Generating Revenue
5. Seed Round 02-May-2019 Completed Generating Revenue
4. Seed Round 09-Apr-2018 $1.8M $3.65M Completed Generating Revenue
3. Seed Round 10-Feb-2016 $1.74M $1.85M Completed Generating Revenue
To view Gorgias’s complete valuation and funding history, request access »

Gorgias Cap Table

Stock # of Shares
Authorized
Par Value Dividend Rate (%) Original
Issue Price
Liquidation Liquidation
Pref. Multiple
Conversion Price % Owned
Series C2
Series C
Series B
Series A
Seed-2
Seed-1 619,089 $0.000100 $2.91 $2.91 1x $2.91 8.9%
Seed 754,212 $0.000100 $2.19 $2.19 1x $2.19 10.85%
To view Gorgias’s complete cap table history, request access »

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Gorgias Comparisons

Description
Primary
Industry
HQ Location
Employees
Total Raised
Post Valuation
Last
Financing
Details
Developer of multi-channel helpdesk platform designed for e-commerce businesses to manage all customer support in one ap
Business/Productivity Software
San Francisco, CA
300 As of 2025

San Francisco, CA
 

Short Hills, NJ
 
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Gorgias Competitors (115)

One of Gorgias’s 115 competitors is Mixpanel, a Venture Capital-Backed company based in San Francisco, CA.

Company Name Financing Status Location Employees Total Raised Last Financing Date/Type Last Financing Amount
Mixpanel Venture Capital-Backed San Francisco, CA
Kustomer Venture Capital-Backed Short Hills, NJ
UserVoice Venture Capital-Backed Raleigh, NC
Guru (Philadelphia) Venture Capital-Backed Philadelphia, PA
Lookback Venture Capital-Backed Santa Cruz, CA
You’re viewing 5 of 115 competitors. Get the full list »

Gorgias Signals

Growth Rate

Weekly
Growth
Weekly Growth

Size Multiple

Median
Size Multiple

Key Data Points

Similarweb Unique Visitors

Majestic Referring Domains

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Gorgias Investors (30)

Investor Name Investor Type Holding Investor Since Participating Rounds
Horsley Bridge Partners Fund of Funds Minority
355 Capital Venture Capital Minority
GTMFund Venture Capital Minority
Shopify Corporation Minority
Transpose Platform Management Venture Capital Minority
You’re viewing 5 of 30 investors. Get the full list »

Gorgias FAQs

  • When was Gorgias founded?

    Gorgias was founded in 2015.

  • Where is Gorgias headquartered?

    Gorgias is headquartered in San Francisco, CA.

  • What is the size of Gorgias?

    Gorgias has 300 total employees.

  • What industry is Gorgias in?

    Gorgias’s primary industry is Business/Productivity Software.

  • Is Gorgias a private or public company?

    Gorgias is a Private company.

  • What is the current valuation of Gorgias?

    The current valuation of Gorgias is .

  • What is Gorgias’s current revenue?

    The current revenue for Gorgias is .

  • How much funding has Gorgias raised over time?

    Gorgias has raised $114M.

  • Who are Gorgias’s investors?

    Horsley Bridge Partners, 355 Capital, GTMFund, Shopify, and Transpose Platform Management are 5 of 30 investors who have invested in Gorgias.

  • Who are Gorgias’s competitors?

    Mixpanel, Kustomer, UserVoice, Guru (Philadelphia), and Lookback are some of the 115 competitors of Gorgias.

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