Service Management Group (SMG) Overview

  • Founded
  • 1991
Founded
  • Status
  • Private
  • Employees
  • 400
Employees
  • Latest Deal Type
  • PE Growth
  • Financing Rounds
  • 1
  • Investments
  • 2

Service Management Group (SMG) General Information

Description

Developer and provider of a customer experience management technology platform. The company's customer experience management platform combines technology and insights as well as connects the links between employee engagement, customer satisfaction and financial performance, enabling its clients to advance their brands to the next level of customer and employee loyalty.

Contact Information

Website
Ownership Status
Privately Held (backing)
Financing Status
Private Equity-Backed
Primary Industry
Application Software
Other Industries
Social/Platform Software
Primary Office
  • 1737 McGee Street
  • Kansas City, MO 64108
  • United States
+1 (800) 000-0000
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Service Management Group (SMG) Valuation & Funding

Deal Type Date Amount Valuation/
EBITDA
Post-Val Status Debt

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Service Management Group (SMG) Comparisons

Description
Primary
Industry
HQ Location
Employees
Total Raised
Post Valuation
Last Financing Details
Developer and provider of a customer experience management technology platform. The company's customer experience manage
Application Software
Kansas City, MO
400 As of 2020
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South Jordan, UT
0000 As of 0000
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Dallas, TX
00 As of 0000
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Service Management Group (SMG) Competitors (34)

Company Name Financing Status Location Employees Total Raised Last Financing Date/Type Last Financing Amount
InMoment Private Equity-Backed South Jordan, UT 0000 0000 000000000
00000000 00000 Formerly PE-Backed Dallas, TX 00 000000&0
0000000 0000000 Private Equity-Backed Ann Arbor, MI 000 0000 000000&0
0000000 Private Equity-Backed Daly City, CA 0000 00.000 000000000 00 00.000
000000000 00000000 Formerly VC-backed Lexington, MA 00 0000 000000&0 0000
You’re viewing 5 of 34 competitors. Get the full list »

Service Management Group (SMG) Executive Team (11)

Name Title Board Seat Contact Info
Andy Fromm Chairman, Co-Founder & Chief Executive Officer
Ken White Chief Operating Officer
Jeremy Michael Managing Director, EMEA
Marty Williams Chief Information Officer
Stephanie Ayers Chief Marketing Officer
You’re viewing 5 of 11 executive team members. Get the full list »

Service Management Group (SMG) Board Members (1)

Name Representing Role Since
0000 00000 Service Management Group (SMG) Chairman, Co-Founder & Chief Executive Officer 000 0000
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Service Management Group (SMG) Signals

Growth Rate

0.80% Weekly
Growth
Weekly Growth 0.80%, 93rd %ile
-35.5%. 530%

Size Multiple

219x Median
Size Multiple 219x, 100th %ile
0.00x 0.95x. 413Kx

Key Data Points

Twitter Followers

5.5k

Similarweb Unique Visitors

15.0K

Majestic Referring Domains

314

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Service Management Group (SMG) Investors

Investor Name Investor Type Holding Investor Since Participating Rounds Contact Info

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Service Management Group (SMG) Acquisitions (2)

Company Name Deal Date Deal Type Deal Size Industry Lead Partner
00000000 000000000 01-Aug-2017 000000000000000000 Practice Management (Healthcare) 0000 00000
Locately 16-Aug-2012 Merger/Acquisition Media and Information Services (B2B) 0000 00000
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Service Management Group (SMG) Subsidiaries (1)

Company Name Industry Location Founded
00000000 000000000 Practice Management (Healthcare) Nashville, TN
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