Service Management Group Overview
- Year Founded
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1991
- Status
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Private
- Employees
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522
- Latest Deal Type
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PE Growth
- Financing Rounds
-
2
- Investments
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3
Service Management Group General Information
Description
Developer of customer experience, employee engagement and brand research software designed for the restaurant, retail, convenience store, travel, entertainment, and healthcare industries. The company's platform combines technology and insights and connects the links between employee engagement, customer satisfaction, and financial performance, enabling clients to generate new revenue, reduce churn and detractors, and drive operational efficiencies.
Contact Information
Website
www.smg.comCorporate Office
- 4049 Pennsylvania Avenue
- Suite 203/PMB 1063
- Kansas City, MO 64111
- United States
Corporate Office
- 4049 Pennsylvania Avenue
- Suite 203/PMB 1063
- Kansas City, MO 64111
- United States
Service Management Group Valuation & Funding
| Deal Type | Date | Amount | Valuation/ EBITDA |
Post-Val | Status | Debt |
|---|
Service Management Group Comparisons
Industry
Financing
Details
Service Management Group Competitors (70)
One of Service Management Group’s 70 competitors is InMoment, a Private Equity-Backed company based in South Jordan, UT.
| Company Name | Financing Status | Location | Employees | Total Raised | Last Financing Date/Type | Last Financing Amount |
|---|---|---|---|---|---|---|
| InMoment | Private Equity-Backed | South Jordan, UT | ||||
| Dispatch (Boston) | Private Equity-Backed | Boston, MA | ||||
| Repsly | Private Equity-Backed | Boston, MA | ||||
| FRM Solutions | Private Equity-Backed | Atlanta, GA | ||||
| ZeeHub | Accelerator/Incubator Backed | Mountain View, CA |
Service Management Group Patents
Service Management Group Recent Patent Activity
| Publication ID | Patent Title | Status | First Filing Date | Technology (CPC) | Citations |
|---|---|---|---|---|---|
| US-10726431-B2 | Consumer analytics system that determines, offers, and monitors use of rewards incentivizing consumers to perform tasks | Active | 01-Oct-2012 | ||
| US-20140095258-A1 | Consumer analytics system that determines, offers, and monitors use of rewards incentivizing consumers to perform tasks | Active | 01-Oct-2012 | ||
| US-20140095281-A1 | Consumer analytics system that determines, offers, and monitors use of rewards incentivizing consumers to perform tasks | Inactive | 01-Oct-2012 | ||
| US-20140095260-A1 | Tracking brand strength using consumer location data and consumer survey responses | Active | 01-Oct-2012 | ||
| US-20170308918-A1 | Tracking brand strength using consumer location data and consumer survey responses | Inactive | 01-Oct-2012 | G06Q30/0203 |
Service Management Group Signals
Growth Rate
Growth
Size Multiple
Key Data Points
Similarweb Unique Visitors
Majestic Referring Domains
Service Management Group Investors
| Investor Name | Investor Type | Holding | Investor Since | Participating Rounds | Contact Info |
|---|
Service Management Group Investments & Acquisitions (3)
Service Management Group’s most recent deal was a Buyout/LBO with Bulbshare. The deal was made on 10-Oct-2024.
| Company Name | Deal Date | Deal Type | Deal Size | Industry | Lead Partner |
|---|---|---|---|---|---|
| Bulbshare | 10-Oct-2024 | Buyout/LBO | Media and Information Services (B2B) | ||
| Catalyst Healthcare Research | 01-Aug-2017 | Merger/Acquisition | Other Healthcare Services | ||
| Locately | 16-Aug-2012 | Merger/Acquisition | Media and Information Services (B2B) |
Service Management Group Affiliates
Subsidiaries (1)
| Name | Industry | Location | Year Founded |
|---|---|---|---|
| Bulbshare | London, United Kingdom | 2017 |
Service Management Group FAQs
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When was Service Management Group founded?
Service Management Group was founded in 1991.
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Where is Service Management Group headquartered?
Service Management Group is headquartered in Kansas City, MO.
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What is the size of Service Management Group?
Service Management Group has 522 total employees.
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What industry is Service Management Group in?
Service Management Group’s primary industry is Business/Productivity Software.
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Is Service Management Group a private or public company?
Service Management Group is a Private company.
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What is Service Management Group’s current revenue?
The current revenue for Service Management Group is .
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How much funding has Service Management Group raised over time?
Service Management Group has raised $80M.
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Who are Service Management Group’s investors?
Brentwood Associates and LLR Partners have invested in Service Management Group.
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Who are Service Management Group’s competitors?
InMoment, Dispatch (Boston), Repsly, FRM Solutions, and ZeeHub are some of the 70 competitors of Service Management Group.
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