AnsweriQ

AnsweriQ Overview

  • Founded
  • 2016
Founded
  • Status
  • Acquired/​Merged
  • Employees
  • 20
Employees
  • Latest Deal Type
  • M&A

AnsweriQ General Information

Description

Operator of an AI-powered service for customer support platform created to apply AI at scale to customer support. The company's customer support platform offers an artificial intelligence service to resolve customer support tickets to increase efficiency and accuracy while reducing costs, it uses sophisticated algorithms to read and understand all the interactions from past tickets between the customer support agent and the customer, enabling businesses to intelligently classify and automatically respond to simple known issues and more importantly assist the agents with the top three recommended responses to complex questions.

Contact Information

Formerly Known As
SmartAssist.io
Ownership Status
Acquired/Merged
(Operating Subsidiary)
Financing Status
Formerly VC-backed
Primary Industry
Business/Productivity Software
Other Industries
Media and Information Services (B2B)
Parent Company
Primary Office
  • WeWork,10400 North East 4th Street
  • Bellevue, WA 98004
  • United States
+1 (425) 000-0000

AnsweriQ Timeline

2017201820192020
Financing RoundCaptured Employee CountEstimated Employee Growth
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AnsweriQ Valuation & Funding

Deal Type Date Amount Raised to Date Post-Val Status Stage
3. Merger/Acquisition 26-Feb-2020 00.00 Completed Generating Revenue
2. Early Stage VC (Series A) 03-Aug-2017 000 00.00 0000 Completed Startup
1. Seed Round 12-Apr-2017 $500K $500K 00.00 Completed Startup

AnsweriQ Cap Table

To view AnsweriQ‘s complete cap table, request access »
Stock # of Shares
Authorized
Par Value Dividend Rate (%) Original
Issue Price
Liquidation Liquidation
Pref. Multiple
Conversion Price % Owned
Series A 0,000,000 00.000000 00 00.00 00.00 00 00.00 000
Seed 0,000,000 00.000000 00 00.0 00.0 00 00.0 0.000

AnsweriQ Competitors (39)

Company Name Financing Status Location Employees Total Raised Last Financing Date/Type Last Financing
Amount
Conversica Venture Capital-Backed Foster City, CA 000 000.00 00000000000 000.00
00000000000 Venture Capital-Backed Reston, VA 000 00000 000000000 00000
00 0000000 Corporate Backed or Acquired Rotterdam, Netherlands 00 000000&0
0000000 Venture Capital-Backed Boston, MA 0 000.00 00000000000 000.00
00000000000 Venture Capital-Backed New York, NY 000 000.00 0000000000 0 000.00

AnsweriQ Executive Team (3)

Name Title Board Seat Contact Info
Pradeep Rathinam Co-Founder & Chief Executive Officer
Prashant Luthra Co-Founder & Chief Technology Officer
Aswin Natarajan Vice President, Engineering

AnsweriQ Board Members (3)

To view AnsweriQ‘s full board member team, request access »
Name Representing Role Since
Amit Mital Kernel Labs (Seattle) Board Member 000 0000
Soma Somasegar Madrona Venture Group Board Member 000 0000

1 Former Board Member

AnsweriQ Former Investors (3)

To view AnsweriQ‘s full investor history, request access »
Investor Name Investor Type Holding Investor Since Participating Rounds Contact Info
GE Ventures Corporate Venture Capital Minority 000 0000 000000 0
Kernel Labs (Seattle) Venture Capital Minority 000 0000 000000 0
Madrona Venture Group Venture Capital Minority 000 0000 000000 0

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