AnsweriQ Overview

  • Year Founded
  • 2016

Year Founded

  • Status
  • Acquired/​Merged

  • Employees
  • 20

Employees

  • Latest Deal Type
  • M&A

AnsweriQ General Information

Description

Developer of an artificial intelligence-powered customer support ticket management platform designed to apply AI at scale to customer support. The company's platform resolves customer support tickets to increase efficiency and accuracy while reducing costs and uses sophisticated algorithms to read and understand all the interactions from past tickets between the customer support agent and the customer, enabling businesses to classify and automatically respond to simple known issues.

Contact Information

Website
www.answeriq.com
Formerly Known As
SmartAssist.io
Ownership Status
Acquired/Merged
Financing Status
Formerly VC-backed
Corporate Office
  • WeWork,10400 North East 4th Street
  • Bellevue, WA 98004
  • United States
Primary Industry
Business/Productivity Software
Other Industries
Communication Software
Acquirer
Freshworks
Vertical(s)
Big Data, SaaS, Artificial Intelligence & Machine Learning, TMT
Corporate Office
  • WeWork,10400 North East 4th Street
  • Bellevue, WA 98004
  • United States

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AnsweriQ Valuation & Funding

Deal Type Date Amount Raised to Date Post-Val Status Stage
5. Merger/Acquisition 26-Feb-2020 Completed Out of Business
4. Accelerator/Incubator 01-Jan-2020 Completed Generating Revenue
3. Early Stage VC (Series A) 03-Aug-2017 Completed Generating Revenue
2. Seed Round 12-Apr-2017 $500K $500K Completed Generating Revenue
1. Spin-Off 01-Jan-2016 Completed Startup
To view AnsweriQ’s complete valuation and funding history, request access »

AnsweriQ Cap Table

Stock # of Shares
Authorized		 Par Value Dividend Rate (%) Original
Issue Price		 Liquidation Liquidation
Pref. Multiple		 Conversion Price % Owned
Series A
Seed
To view AnsweriQ’s complete cap table history, request access »

AnsweriQ Comparisons

Description
Primary
Industry
HQ Location
Employees
Total Raised
Post Valuation
Last
Financing
Details
Developer of an artificial intelligence-powered customer support ticket management platform designed to apply AI at scal
Business/Productivity Software
Bellevue, WA
20 As of 2020

London, United Kingdom
 

San Mateo, CA
 
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AnsweriQ Competitors (27)

One of AnsweriQ’s 27 competitors is FinGenius, a Formerly Accelerator/Incubator backed company based in London, United Kingdom.

Company Name Financing Status Location Employees Total Raised Last Financing Date/Type Last Financing Amount
FinGenius Formerly Accelerator/Incubator backed London, United Kingdom
Netomi Venture Capital-Backed San Mateo, CA
Directly Venture Capital-Backed San Francisco, CA
InMoment Private Equity-Backed South Jordan, UT
SendBird Venture Capital-Backed San Mateo, CA
You’re viewing 5 of 27 competitors. Get the full list »

AnsweriQ Signals

Growth Rate

Weekly
Growth
Weekly Growth

Size Multiple

Median
Size Multiple

Key Data Points

Similarweb Unique Visitors

Majestic Referring Domains

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AnsweriQ Former Investors (5)

Investor Name Investor Type Holding Investor Since Participating Rounds
AI Venture Labs Accelerator/Incubator Minority
GE Aerospace Corporation Majority
General Electric Ventures Corporate Venture Capital Minority
Kernel Labs VC-Backed Company Minority
Madrona Venture Group Venture Capital Minority
To view AnsweriQ’s complete investors history, request access »

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AnsweriQ FAQs

  • When was AnsweriQ founded?

    AnsweriQ was founded in 2016.

  • Where is AnsweriQ headquartered?

    AnsweriQ is headquartered in Bellevue, WA.

  • What is the size of AnsweriQ?

    AnsweriQ has 20 total employees.

  • What industry is AnsweriQ in?

    AnsweriQ’s primary industry is Business/Productivity Software.

  • Is AnsweriQ a private or public company?

    AnsweriQ is a Private company.

  • What is AnsweriQ’s current revenue?

    The current revenue for AnsweriQ is .

  • How much funding has AnsweriQ raised over time?

    AnsweriQ has raised $5.5M.

  • Who are AnsweriQ’s investors?

    AI Venture Labs, GE Aerospace, General Electric Ventures, Kernel Labs, and Madrona Venture Group have invested in AnsweriQ.

  • Who are AnsweriQ’s competitors?

    FinGenius, Netomi, Directly, InMoment, and SendBird are some of the 27 competitors of AnsweriQ.

  • When was AnsweriQ acquired?

    AnsweriQ was acquired on 26-Feb-2020.

  • Who acquired AnsweriQ?

    AnsweriQ was acquired by Freshworks.

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