Level AI Overview

  • Year Founded
  • 2019

Year Founded

  • Status
  • Private

  • Employees
  • 194

Employees

  • Latest Deal Type
  • M&A
  • (Announced)

  • Latest Deal Amount
  • $325M

  • Investors
  • 12

Level AI General Information

Description

Developer of a customer experience platform designed to improve contact center performance. The company's technology utilizes proprietary domain-specific models to automate quality management, provide real-time agent assistance, and analyze omnichannel interactions, enabling businesses to improve resolution rates and customer satisfaction through automated voice agents, virtual agents, auto-qa, agent coaching, voice of customer, and real-time assist.

Contact Information

Website
www.thelevel.ai
Ownership Status
Privately Held (backing)
Financing Status
Venture Capital-Backed
Corporate Office
  • 148 Castro Street
  • Unit 2A
  • Mountain View, CA 94041
  • United States
Primary Industry
Business/Productivity Software
Other Industries
Automation/Workflow Software
Corporate Office
  • 148 Castro Street
  • Unit 2A
  • Mountain View, CA 94041
  • United States

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Level AI Valuation & Funding

Deal Type Date Amount Raised to Date Post-Val Status Stage
6. Merger/Acquisition 05-Nov-2026 $325M Announced Generating Revenue
5. Later Stage VC (Series C) 26-Jun-2024 Completed Generating Revenue
4. Early Stage VC (Series B) 03-Mar-2022 Completed Generating Revenue
3. Early Stage VC (Series A) 25-Aug-2021 Completed Generating Revenue
2. Accelerator/Incubator 11-Apr-2020 $2M Completed Generating Revenue
1. Seed Round 01-May-2019 $2M $2M Completed Startup
To view Level AI’s complete valuation and funding history, request access »

Level AI Cap Table

Stock # of Shares
Authorized
Par Value Dividend Rate (%) Original
Issue Price
Liquidation Liquidation
Pref. Multiple
Conversion Price % Owned
Seed-1
Seed
To view Level AI’s complete cap table history, request access »

VC Exit Predictor

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Opportunity Score

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Exit Type

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Level AI Comparisons

Description
Primary
Industry
HQ Location
Employees
Total Raised
Post Valuation
Last
Financing
Details
Developer of a customer experience platform designed to improve contact center performance. The company's technology uti
Business/Productivity Software
Mountain View, CA
194 As of 2025

Dallas, TX
 

Palo Alto, CA
 
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Level AI Competitors (7)

One of Level AI’s 7 competitors is Talkmap, a Venture Capital-Backed company based in Dallas, TX.

Company Name Financing Status Location Employees Total Raised Last Financing Date/Type Last Financing Amount
Talkmap Venture Capital-Backed Dallas, TX
Talkdesk Venture Capital-Backed Palo Alto, CA
Asapp Venture Capital-Backed New York, NY
CallMiner Venture Capital-Backed Waltham, MA
Balto Software Venture Capital-Backed Saint Louis, MO
You’re viewing 5 of 7 competitors. Get the full list »

Level AI Patents

Level AI Recent Patent Activity

Publication ID Patent Title Status First Filing Date Technology (CPC) Citations
AU-2024376764-A1 Transformer-based assistant for identifying, organizing, and responding to customer concerns Pending 09-Nov-2023
EP-4805866-A1 Transformer-based assistant for identifying, organizing, and responding to customer concerns Pending 09-Nov-2023
US-20260252607-A1 Transformer-based assistant for identifying, organizing, and responding to customer concerns Pending 09-Nov-2023
WO-2025102019-A1 Transformer-based assistant for identifying, organizing, and responding to customer concerns Inactive 09-Nov-2023
AU-2024304600-A1 Customer agent recording systems and methods Active 15-Jun-2023 H04M3/42221
To view Level AI’s complete patent history, request access »

Level AI Signals

Growth Rate

Weekly
Growth
Weekly Growth

Size Multiple

Median
Size Multiple

Key Data Points

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Level AI Investors (12)

Investor Name Investor Type Holding Investor Since Participating Rounds
Adams Street Partners PE/Buyout Minority
BrightLoop (Financial Software) VC-Backed Company Minority
Cross Creek Advisors Venture Capital Minority
205 Capital Venture Capital Minority
Advisors.Fund Venture Capital Minority
You’re viewing 5 of 12 investors. Get the full list »

Level AI FAQs

  • When was Level AI founded?

    Level AI was founded in 2019.

  • Where is Level AI headquartered?

    Level AI is headquartered in Mountain View, CA.

  • What is the size of Level AI?

    Level AI has 194 total employees.

  • What industry is Level AI in?

    Level AI’s primary industry is Business/Productivity Software.

  • Is Level AI a private or public company?

    Level AI is a Private company.

  • What is the current valuation of Level AI?

    The current valuation of Level AI is .

  • What is Level AI’s current revenue?

    The current revenue for Level AI is .

  • How much funding has Level AI raised over time?

    Level AI has raised $74.4M.

  • Who are Level AI’s investors?

    Adams Street Partners, BrightLoop (Financial Software), Cross Creek Advisors, 205 Capital, and Advisors.Fund are 5 of 12 investors who have invested in Level AI.

  • Who are Level AI’s competitors?

    Talkmap, Talkdesk, Asapp, CallMiner, and Balto Software are some of the 7 competitors of Level AI.

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