SmartAction Overview

  • Year Founded
  • 2002

Year Founded

  • Status
  • Acquired/​Merged

  • Employees
  • 56

Employees

  • Latest Deal Type
  • M&A

  • Financing Rounds
  • 3

SmartAction General Information

Description

Developer of a SaaS-based customer service platform intended to automate complex customer service communications across every channel. The company's platform uses speech recognition, artificial intelligence and natural language processing to handle complex customer requests across phone, webchat and social media, thereby enabling call centers to achieve higher customer satisfaction, higher automation rates and better business results.

Contact Information

Website
www.smartaction.ai
Ownership Status
Acquired/Merged
(Operating Subsidiary)
Financing Status
Formerly PE-Backed
Corporate Office
  • 777 Taylor Street
  • Fort Worth, TX 76102
  • United States
+1 (817) 000-0000
Primary Industry
Business/Productivity Software
Other Industries
Internet Software
Parent Company
Capacity (Saint Louis)
Vertical(s)
SaaS, TMT
Corporate Office
  • 777 Taylor Street
  • Fort Worth, TX 76102
  • United States
+1 (817) 000-0000

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SmartAction Valuation & Funding

Deal Type Date Amount Valuation/
EBITDA		 Post-Val Status Debt

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SmartAction Comparisons

Description
Primary
Industry
HQ Location
Employees
Total Raised
Post Valuation
Last
Financing
Details
Developer of a SaaS-based customer service platform intended to automate complex customer service communications across
Business/Productivity Software
Fort Worth, TX
56 As of 2024
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00000000000000000000
San Francisco, CA
000 As of 0000
00000
000000000000 00000

0000.0

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00000000000000000000
Orlando, FL
0000 As of 0000
00000
00000 0000-00-00
00000000000 00000
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SmartAction Competitors (97)

Company Name Financing Status Location Employees Total Raised Last Financing Date/Type Last Financing Amount
Replicant Venture Capital-Backed San Francisco, CA 000 00000 000000000000 00000
Kore.ai Venture Capital-Backed Orlando, FL 0000 00000 00000000000 00000
Inbenta Private Equity-Backed Allen, TX 000 000.00 00000000000 000.00
Velaro Corporation Baltimore, MD
Ada Venture Capital-Backed Toronto, Canada 000 00000 00000 00000 00000
You’re viewing 5 of 97 competitors. Get the full list »

SmartAction Executive Team (11)

Name Title Board Seat
Ashvin Sampath Chief Financial Officer
Michael Vanca Chief Product Officer
Kyle Johnson Chief Executive Officer
You’re viewing 3 of 11 executive team members. Get the full list »

SmartAction Signals

Growth Rate

0.80% Weekly
Growth
Weekly Growth 0.80%, 93rd %
-35.5%. 530%

Size Multiple

219x Median
Size Multiple 219x, 100th %ile
0.00x 0.95x. 413Kx

Key Data Points

Similarweb Unique Visitors

15.0K

Majestic Referring Domains

314

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SmartAction Former Investors

Investor Name Investor Type Holding Investor Since Participating Rounds Contact Info

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SmartAction FAQs

  • When was SmartAction founded?

    SmartAction was founded in 2002.

  • Who is the founder of SmartAction?

    Peter Voss is the founder of SmartAction.

  • Who is the CEO of SmartAction?

    Kyle Johnson is the CEO of SmartAction.

  • Where is SmartAction headquartered?

    SmartAction is headquartered in Fort Worth, TX.

  • What is the size of SmartAction?

    SmartAction has 56 total employees.

  • What industry is SmartAction in?

    SmartAction’s primary industry is Business/Productivity Software.

  • Is SmartAction a private or public company?

    SmartAction is a Private company.

  • What is SmartAction’s current revenue?

    The current revenue for SmartAction is 000000.

  • How much funding has SmartAction raised over time?

    SmartAction has raised $5M.

  • Who are SmartAction’s investors?

    G-Bar Ventures, Ivan Nikkhoo, ORIX USA, Staley Capital, and TVC Capital have invested in SmartAction.

  • Who are SmartAction’s competitors?

    Replicant, Kore.ai, Inbenta, Velaro, and Ada are some of the 97 competitors of SmartAction.

  • When was SmartAction acquired?

    SmartAction was acquired on 10-Jul-2024.

  • Who acquired SmartAction?

    SmartAction was acquired by Capacity (Saint Louis).

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