DigitalGenius Overview

  • Year Founded
  • 2013

Year Founded

  • Status
  • Private

  • Employees
  • 49

Employees

  • Latest Deal Type
  • Later Stage VC

  • Investors
  • 23

DigitalGenius General Information

Description

Developer of customer service automation platform designed to bring practical applications of deep learning and artificial intelligence into customer service operations. The company's platform analyzes incoming messages, predicts meta-data, routes cases, provides agents with suggestions and automates responses to increase the quality and efficiency of customer conversations across text-based communication channels like email, chat, social media, and mobile messaging, enabling companies to scale their customer service operations and live up to and exceed rising customer expectations.

Contact Information

Ownership Status
Privately Held (backing)
Financing Status
Venture Capital-Backed
Corporate Office
  • 30 Churchill Place
  • Canary Wharf
  • London E14 5RE
  • England, United Kingdom
Primary Industry
Business/Productivity Software
Other Industries
Automation/Workflow Software
Media and Information Services (B2B)
Vertical(s)
Big Data, SaaS, Artificial Intelligence & Machine Learning
Corporate Office
  • 30 Churchill Place
  • Canary Wharf
  • London E14 5RE
  • England, United Kingdom

Want detailed data on 3M+ companies?

What you see here scratches the surface

Request a free trial

Want to dig into this profile?

We’ll help you find what you need

Learn more

DigitalGenius Valuation & Funding

Deal Type Date Amount Raised to Date Post-Val Status Stage
9. Later Stage VC 01-Nov-2022 Completed Generating Revenue
8. Later Stage VC (Series A1) 30-Jun-2020 Completed Generating Revenue
7. Later Stage VC 08-May-2018 Completed Generating Revenue
6. Early Stage VC (Series A) 19-Dec-2017 Completed Generating Revenue
5. Early Stage VC 31-Dec-2016 Completed Generating Revenue
4. Accelerator/Incubator 27-Sep-2016 Completed Generating Revenue
3. Seed Round 14-Apr-2016 Completed Generating Revenue
2. Seed Round 21-May-2015 $3.17M $3.42M Completed Generating Revenue
1. Seed Round 01-Oct-2014 $250K $250K Completed Startup
To view DigitalGenius’s complete valuation and funding history, request access »

DigitalGenius Cap Table

Stock # of Shares
Authorized
Par Value Dividend Rate (%) Original
Issue Price
Liquidation Liquidation
Pref. Multiple
Conversion Price % Owned
Series A
Series A
Series A
Series A
Series A
Series A
Series A 361,279 $0.001392 $9.64 $9.64 1x $9.64 8.73%
Series A 2,253,758 $0.001392 $10 $10 1x $10 54.48%
To view DigitalGenius’s complete cap table history, request access »

VC Exit Predictor

See how our proprietary methodology utilizes historical data sets to synthesize the likelihood of an acquisition, IPO, or no exit event. Get a detailed look at the calculations behind our predictions.

Opportunity Score

Calculated using Exit Type probabilities, the company’s stage, and PitchBook’s historical returns data.

Exit Type

Evaluates the likelihood of a successful exit for investors, and the most likely exit type.

DigitalGenius Comparisons

Description
Primary
Industry
HQ Location
Employees
Total Raised
Post Valuation
Last
Financing
Details
Developer of customer service automation platform designed to bring practical applications of deep learning and artifici
Business/Productivity Software
London, United Kingdom
49 As of 2024

Chicago, IL
 

Seattle, WA
 
Add Comparison

PitchBook’s comparison feature gives you a side-by-side look at key metrics for similar companies. Personalize which data points you want to see and create visualizations instantly.

Request a free trial

DigitalGenius Competitors (55)

One of DigitalGenius’s 55 competitors is ActiveCampaign, a Private Equity-Backed company based in Chicago, IL.

Company Name Financing Status Location Employees Total Raised Last Financing Date/Type Last Financing Amount
ActiveCampaign Private Equity-Backed Chicago, IL
Outreach Venture Capital-Backed Seattle, WA
Rasa (Business/Productivity Software) Venture Capital-Backed San Francisco, CA
Calabrio Private Equity-Backed Minneapolis, MN
Gong Venture Capital-Backed Ramat Gan, Israel
You’re viewing 5 of 55 competitors. Get the full list »

DigitalGenius Patents

DigitalGenius Recent Patent Activity

Publication ID Patent Title Status First Filing Date Technology (CPC) Citations
US-10515155-B2 Conversational agent Active 09-Feb-2018
US-20190251165-A1 Conversational agent Active 09-Feb-2018
EP-3525107-A1 Conversational agent Inactive 09-Feb-2018
US-20190236155-A1 Feedback for a conversational agent Inactive 31-Jan-2018
EP-3522037-A1 Feedback for a conversational agent Inactive 31-Jan-2018 G06N3/084
To view DigitalGenius’s complete patent history, request access »

DigitalGenius Signals

Growth Rate

Weekly
Growth
Weekly Growth

Size Multiple

Median
Size Multiple

Key Data Points

Similarweb Unique Visitors

Majestic Referring Domains

PitchBook’s non-financial metrics help you gauge a company’s traction and growth using web presence and social reach.

Request a free trial

DigitalGenius Investors (23)

Investor Name Investor Type Holding Investor Since Participating Rounds
New Forge Venture Capital Minority
The FSE Group Venture Capital Minority
Braid (Financial Services) VC-Backed Company Minority
Global Founders Capital Venture Capital Minority
K50 Ventures Venture Capital Minority
You’re viewing 5 of 23 investors. Get the full list »

Affiliates

Subsidiaries (2)

Name Industry Location Year Founded
FinGenius London, United Kingdom 2013
London Brand Management Derby, United Kingdom 2011

DigitalGenius FAQs

  • When was DigitalGenius founded?

    DigitalGenius was founded in 2013.

  • Where is DigitalGenius headquartered?

    DigitalGenius is headquartered in London, United Kingdom.

  • What is the size of DigitalGenius?

    DigitalGenius has 49 total employees.

  • What industry is DigitalGenius in?

    DigitalGenius’s primary industry is Business/Productivity Software.

  • Is DigitalGenius a private or public company?

    DigitalGenius is a Private company.

  • What is DigitalGenius’s current revenue?

    The current revenue for DigitalGenius is .

  • How much funding has DigitalGenius raised over time?

    DigitalGenius has raised $34.5M.

  • Who are DigitalGenius’s investors?

    New Forge, The FSE Group, Braid (Financial Services), Global Founders Capital, and K50 Ventures are 5 of 23 investors who have invested in DigitalGenius.

  • Who are DigitalGenius’s competitors?

    ActiveCampaign, Outreach, Rasa (Business/Productivity Software), Calabrio, and Gong are some of the 55 competitors of DigitalGenius.

Data Transparency

  • Meet our data hygiene team

    Discover how our experts ensure you’re getting the most accurate financial data in the industry.

    Read blog »
  • How PitchBook sources data

    Our data operations team has logged over 3.5 million hours researching, organizing, and integrating the information you need most.

    Discover our process »