DigitalGenius Overview

  • Year Founded
  • 2014

Year Founded

  • Status
  • Private

  • Employees
  • 73

Employees

  • Latest Deal Type
  • 2ndary - Private

  • Investors
  • 11

DigitalGenius General Information

Description

Developer of a customer service automation platform designed to bring practical applications of deep learning and artificial intelligence into customer service operations. The company's platform analyzes incoming messages, predicts metadata, routes cases, provides agents with suggestions, and automates responses to increase the quality and efficiency of customer conversations across text-based communication channels like email, chat, social media, and mobile messaging, enabling companies to scale their customer service operations and live up to and exceed rising customer expectations.

Contact Information

Website
www.digitalgenius.com
Ownership Status
Privately Held (backing)
Financing Status
Venture Capital-Backed
Corporate Office
  • 175 High Holborn
  • London WC1V 7AA
  • England, United Kingdom
Primary Industry
Business/Productivity Software
Other Industries
Media and Information Services (B2B)
Automation/Workflow Software
Vertical(s)
Big Data, SaaS, Artificial Intelligence & Machine Learning
Corporate Office
  • 175 High Holborn
  • London WC1V 7AA
  • England, United Kingdom

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DigitalGenius Valuation & Funding

Deal Type Date Amount Raised to Date Post-Val Status Stage
10. Secondary Transaction - Private 01-Jul-2026 Completed Generating Revenue
9. Later Stage VC 01-Nov-2022 Completed Generating Revenue
8. Later Stage VC (Series A1) 30-Jun-2020 Completed Generating Revenue
7. Later Stage VC 08-May-2018 Completed Generating Revenue
6. Early Stage VC (Series A) 19-Dec-2017 Completed Generating Revenue
5. Early Stage VC 31-Dec-2016 Completed Generating Revenue
4. Accelerator/Incubator 27-Sep-2016 Completed Generating Revenue
3. Seed Round 14-Apr-2016 Completed Generating Revenue
2. Seed Round 21-May-2015 $3.42M $3.42M Completed Generating Revenue
1. Accelerator/Incubator 01-Jan-2014 Completed Startup
To view DigitalGenius’s complete valuation and funding history, request access »

DigitalGenius Cap Table

Stock # of Shares
Authorized		 Par Value Dividend Rate (%) Original
Issue Price		 Liquidation Liquidation
Pref. Multiple		 Conversion Price % Owned
Series A
Series A
Series A
Series A
Series A
Series A
Series A 361,279 $0.001392 $9.64 $9.64 1x $9.64 8.73%
Series A 2,253,758 $0.001392 $10 $10 1x $10 54.48%
To view DigitalGenius’s complete cap table history, request access »

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DigitalGenius Comparisons

Description
Primary
Industry
HQ Location
Employees
Total Raised
Post Valuation
Last
Financing
Details
Developer of a customer service automation platform designed to bring practical applications of deep learning and artifi
Business/Productivity Software
London, United Kingdom
73 As of 2026

Dusseldorf, Germany
 

Seattle, WA
 
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DigitalGenius Competitors (54)

One of DigitalGenius’s 54 competitors is Cognigy, a Formerly VC-backed company based in Dusseldorf, Germany.

Company Name Financing Status Location Employees Total Raised Last Financing Date/Type Last Financing Amount
Cognigy Formerly VC-backed Dusseldorf, Germany
Outreach Venture Capital-Backed Seattle, WA
Conversica Private Equity-Backed San Francisco, CA
Growbots Venture Capital-Backed Wilmington, DE
Rasa Venture Capital-Backed San Francisco, CA
You’re viewing 5 of 54 competitors. Get the full list »

DigitalGenius Patents

  • 15

    Total Documents Applications and Grants

  • Total Patents Families

  • 5

    Granted

  • Pending

  • Expiring in next 12 mo

DigitalGenius Recent Patent Activity

Publication ID Patent Title Status First Filing Date Technology (CPC) Citations
EP-3525107-A1 Conversational agent Inactive 09-Feb-2018
US-10515155-B2 Conversational agent Active 09-Feb-2018
US-20190251165-A1 Conversational agent Active 09-Feb-2018
EP-3522037-A1 Feedback for a conversational agent Inactive 31-Jan-2018
US-20190236155-A1 Feedback for a conversational agent Inactive 31-Jan-2018 G06F40/35
To view DigitalGenius’s complete patent history, request access »

DigitalGenius Signals

Growth Rate

Weekly
Growth
Weekly Growth

Size Multiple

Median
Size Multiple

Key Data Points

Similarweb Unique Visitors

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DigitalGenius Investors (11)

Investor Name Investor Type Holding Investor Since Participating Rounds
New Forge Venture Capital Minority
Palatine Growth Credit Growth/Expansion Minority
The FSE Group Venture Capital Minority
Kairos HQ Venture Capital Minority
MMC Ventures Venture Capital Minority
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DigitalGenius Affiliates

Subsidiaries (2)

Name Industry Location Year Founded
FinGenius London, United Kingdom 2013
London Brand Management Derby, United Kingdom 2011

DigitalGenius FAQs

  • When was DigitalGenius founded?

    DigitalGenius was founded in 2014.

  • Where is DigitalGenius headquartered?

    DigitalGenius is headquartered in London, United Kingdom.

  • What is the size of DigitalGenius?

    DigitalGenius has 73 total employees.

  • What industry is DigitalGenius in?

    DigitalGenius’s primary industry is Business/Productivity Software.

  • Is DigitalGenius a private or public company?

    DigitalGenius is a Private company.

  • What is DigitalGenius’s current revenue?

    The current revenue for DigitalGenius is .

  • How much funding has DigitalGenius raised over time?

    DigitalGenius has raised $34.5M.

  • Who are DigitalGenius’s investors?

    New Forge, Palatine Growth Credit, The FSE Group, Kairos HQ, and MMC Ventures are 5 of 11 investors who have invested in DigitalGenius.

  • Who are DigitalGenius’s competitors?

    Cognigy, Outreach, Conversica, Growbots, and Rasa are some of the 54 competitors of DigitalGenius.

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