eGain Overview

  • Year Founded
  • 1997

Year Founded

  • Status
  • Public

  • Employees
  • 544

Employees

  • Stock Symbol
  • EGAN

Stock Symbol

  • Investments
  • 5

  • Share Price
  • $5.67
  • (As of Friday Closing)

eGain General Information

Description

eGain Corp automates customer engagement with an innovative Software as a service (SaaS) platform, powered by deep digital, Artificial intelligence (AI), and knowledge capabilities. It operates in the United States, the United Kingdom, and India. The company derives maximum of its revenues from North America. It provides its products to industries such as financial services, telecommunications, retail, government, healthcare, and utilities.

Contact Information

Website
www.egain.com
Formerly Known As
eGain Communications Corporation, Egain Communications Corp
Ownership Status
Publicly Held
Financing Status
Corporation
Corporate Office
  • 1252 Borregas Avenue
  • Sunnyvale, CA 94089
  • United States
+1 (408)
Primary Industry
Business/Productivity Software
Stock Exchange
NAS
Vertical(s)
SaaS, TMT
Corporate Office
  • 1252 Borregas Avenue
  • Sunnyvale, CA 94089
  • United States
+1 (408)

Want detailed data on 3M+ companies?

What you see here scratches the surface

Request a free trial

Want to dig into this profile?

We’ll help you find what you need

Learn more

eGain Stock Performance

As of 06-Dec-2024, eGain’s stock price is $5.67. Its current market cap is $162M with 28.5M shares.

(As of Friday Closing)

Stock Price Previous Close 52 wk Range Market Cap Shares Average Volume EPS
$5.67 $5.29 $4.71 - $8.52 $162M 28.5M 61.4K $0.19

eGain Financials Summary

As of 30-Sep-2024, eGain has a trailing 12-month revenue of $90.4M.

In Thousands,
USD 		TTM 30-Sep-2024 FY 2024 30-Jun-2024 FY 2023 30-Jun-2023 FY 2022 30-Jun-2022
EV 79,177 109,219 160,264 243,645
Revenue 90,426 92,803 98,011 91,951
EBITDA 5,714 7,405 2,587 224
Net Income 5,836 7,780 2,109 (2,441)
Total Assets 114,921 127,852 130,117 126,009
Total Debt 3,628 3,771 2,594 3,581
Public Fundamental Data provided by Morningstar, Inc. disclaimer

eGain Valuation & Funding

Deal Type Date Amount Valuation/
EBITDA		 Post-Val Status Debt

This information is available in the PitchBook Platform. To explore eGain‘s full profile, request access.

Request a free trial

eGain Comparisons

Description
Primary
Industry
HQ Location
Employees
Total Raised
Post Valuation
Last
Financing
Details
eGain Corp automates customer engagement with an innovative Software as a service (SaaS) platform, powered by deep digit
Business/Productivity Software
Sunnyvale, CA
544 As of 2024

Santa Clara, CA
 

New York, NY
 
Add Comparison

PitchBook’s comparison feature gives you a side-by-side look at key metrics for similar companies. Personalize which data points you want to see and create visualizations instantly.

Request a free trial

eGain Competitors (36)

One of eGain’s 36 competitors is ServiceNow, a Formerly VC-backed company based in Santa Clara, CA.

Company Name Financing Status Location Employees Total Raised Last Financing Date/Type Last Financing Amount
ServiceNow Formerly VC-backed Santa Clara, CA
LivePerson Formerly VC-backed New York, NY
Genesys Private Equity-Backed Menlo Park, CA
Salesforce Formerly VC-backed San Francisco, CA
SAP Corporation Walldorf, Germany
You’re viewing 5 of 36 competitors. Get the full list »

eGain Patents

  • 14

    Total Documents Applications and Grants

  • Total Patents Families

  • 10

    Granted

  • Pending

  • Expiring in next 12 mo

eGain Recent Patent Activity

Publication ID Patent Title Status First Filing Date Technology (CPC) Citations
US-20210044698-A1 System and method for automatic agent assistance based on real-time metrics Active 09-Aug-2019
US-20210044699-A1 System and method for automatic measurement of interactivity score for customer-agent interaction Active 09-Aug-2019
US-11563851-B2 System and method for automatic measurement of interactivity score for customer-agent interaction Active 09-Aug-2019
US-11818290-B2 System and method for automatic agent assistance based on real-time metrics Active 09-Aug-2019
US-10038746-B2 Method and system for co-browsing in a b2c2c co-browse architecture through co-browsing functionality embedded in content of a content provider as initiated by a host to a co-browse session Active 30-Aug-2013 H04L67/1095
To view eGain’s complete patent history, request access »

eGain Signals

Growth Rate

Weekly
Growth
Weekly Growth

Size Multiple

Median
Size Multiple

Key Data Points

Similarweb Unique Visitors

Majestic Referring Domains

PitchBook’s non-financial metrics help you gauge a company’s traction and growth using web presence and social reach.

Request a free trial

eGain Investors

Investor Name Investor Type Holding Investor Since Participating Rounds Contact Info

This information is available in the PitchBook Platform. To explore eGain‘s full profile, request access.

Request a free trial

eGain Acquisitions (5)

eGain’s most recent deal was a Merger/Acquisition with Exony for . The deal was made on 30-Jul-2014.

Company Name Deal Date Deal Type Deal Size Industry Lead Partner
Exony 30-Jul-2014 Merger/Acquisition IT Consulting and Outsourcing
Nitman Software 23-Apr-2001 Merger/Acquisition Business/Productivity Software
Inference. 29-Jun-2000 Merger/Acquisition IT Consulting and Outsourcing
Big Science Company 07-Mar-2000 Merger/Acquisition Social/Platform Software
Sitebridge 17-May-1999 Merger/Acquisition Business/Productivity Software
To view eGain’s complete acquisitions history, request access »

Ready to get started?

Request a free trial

eGain ESG

Risk Overview

Risk Rating

Updated March, 29, 2024

23.31 | Med Risk

Risk Scale

A lower score indicates better sustainability

Negl

0-10

Low

10-20

Med

20-30

High

30-40

Severe

40+

Exposure

Exposure refers to the extent to which a company is exposed to different material ESG issues

Management

Management is related to actions taken to manage ESG issues

Peers Analysis

Peer performance insights compare the company’s ESG performance to the performance of selected peers to help inform future ESG decisions and drive internal performance improvements.

Global

Covered Companies

of 15,100

Rank

Percentile

Software & Services

Industry

of 961

Rank

Percentile

Internet Software and Services

Subindustry

of 219

Rank

Percentile

To view eGain’s complete esg history, request access »

eGain FAQs

  • When was eGain founded?

    eGain was founded in 1997.

  • Where is eGain headquartered?

    eGain is headquartered in Sunnyvale, CA.

  • What is the size of eGain?

    eGain has 544 total employees.

  • What industry is eGain in?

    eGain’s primary industry is Business/Productivity Software.

  • Is eGain a private or public company?

    eGain is a Public company.

  • What is eGain’s stock symbol?

    The ticker symbol for eGain is EGAN.

  • What is the current stock price of eGain?

    As of 06-Dec-2024 the stock price of eGain is $5.67.

  • What is the current market cap of eGain?

    The current market capitalization of eGain is $162M.

  • What is eGain’s current revenue?

    The trailing twelve month revenue for eGain is $90.4M.

  • Who are eGain’s competitors?

    ServiceNow, LivePerson, Genesys, Salesforce, and SAP are some of the 36 competitors of eGain.

  • What is eGain’s annual earnings per share (EPS)?

    eGain’s EPS for 12 months was $0.19.

Data Transparency

  • Meet our data hygiene team

    Discover how our experts ensure you’re getting the most accurate financial data in the industry.

    Read blog »

  • How PitchBook sources data

    Our data operations team has logged over 3.5 million hours researching, organizing, and integrating the information you need most.

    Discover our process »