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HyperQuality

2003 FOUNDED
M&A STATUS
M&A LATEST DEAL TYPE
Description

Provider of third-party quality assurance and business intelligence services for contact centers. The company evaluates and audits telephone, email, and chat communications between contact center professionals and customers. It offers telephone and email surveys; and exception management, comment analysis, call recording, customer and employee experience, consulting, voice and accent communications, and professional services, as well as collects, evaluates, and analyzes customer and employee surveys, shopping experiences, and marketing programs.

Ownership Status
Acquired/Merged
Financing Status
Formerly VC-backed
Primary Industry
BPO/Outsource Services
Acquirer
Primary Office
  • 1118 Post Avenue
  • Seattle, WA 98101
  • United States

+1 (206) 000-0000
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HyperQuality Valuation and Funding

Deal Type Date Amount Raised to Date Post-Val Status Stage
5. Merger/Acquisition 02-Jul-2012 000.00 Completed Generating Revenue
4. Later Stage VC (Series C) 16-Dec-2008 00.00 000.00 00000 Completed Generating Revenue
3. Early Stage VC (Series B) 11-Dec-2006 0000 000.00 000.00 Completed Generating Revenue
2. Debt - General 13-Nov-2006 $794K $7.22M Completed
1. Early Stage VC (Series A) 15-Mar-2006 $6.43M $6.43M 000.00 Completed Product Development
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HyperQuality Cap Table

Stock # of Shares
Authorized
Par Value Dividend Rate ($) Original
Issue Price
Liquidation Liquidation
Pref. Multiple
Conversion
Price
% Owned
Series C 0,000,000 00.000000 00.00 00.00 00 00.00 0.000
Series B1 0,000,000 00.000000 00.0 00.00 00.00 00 00.00 00.000
Series B 0,000,000 00.000000 00.0 00.00 00.00 00 00.00 00.000
Series A1 6,739,654 $0.000100 $0.13 $1.66 $1.66 1x $1.64 11.82%
Series A 6,739,654 $0.000100 $0.13 $1.66 $1.66 1x $1.66 11.71%
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HyperQuality Former Investors (5)

Investor Name Investor Type Holding Investor Since Participating Rounds Board
Seat
Contact
Info
Divergent Ventures Venture Capital Minority 000 0000 000000 0
Ignition Partners Venture Capital Minority 000 0000 000000 0
Miramar Ventures Venture Capital Minority 000 0000 000000 0
Rustic Canyon Partners Venture Capital Minority 000 0000 000000 0
Saints Capital Secondary Buyer Minority 000 0000 000000 0

HyperQuality Executive Team (1)

Name Title Board
Seat
Contact
Info
Chris Coles Chief Executive Officer & President