HyperQuality Overview

  • Founded
  • 2003
Founded
  • Status
  • Acquired/​Merged
  • Latest Deal Type
  • M&A

HyperQuality General Information

Description

Provider of third-party quality assurance and business intelligence services for contact centers. The company evaluates and audits telephone, email, and chat communications between contact center professionals and customers. It offers telephone and email surveys; and exception management, comment analysis, call recording, customer and employee experience, consulting, voice and accent communications, and professional services, as well as collects, evaluates, and analyzes customer and employee surveys, shopping experiences, and marketing programs.

Contact Information

Ownership Status
Acquired/Merged
Financing Status
Formerly VC-backed
Primary Industry
BPO/Outsource Services
Acquirer
Primary Office
  • 1118 Post Avenue
  • Seattle, WA 98101
  • United States
+1 (206) 000-0000
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HyperQuality Valuation & Funding

Deal Type Date Amount Raised to Date Post-Val Status Stage
5. Merger/Acquisition 02-Jul-2012 000.00 Completed Generating Revenue
4. Later Stage VC (Series C) 16-Dec-2008 00.00 000.00 00000 Completed Generating Revenue
3. Early Stage VC (Series B) 11-Dec-2006 0000 000.00 000.00 Completed Generating Revenue
2. Debt - General 13-Nov-2006 $794K $7.22M Completed
1. Early Stage VC (Series A) 15-Mar-2006 $6.43M $6.43M 000.00 Completed Product Development
To view HyperQuality’s complete valuation and funding history, request access »

HyperQuality Cap Table

Stock # of Shares
Authorized
Par Value Dividend Rate ($) Original
Issue Price
Liquidation Liquidation
Pref. Multiple
Conversion Price % Owned
Series C 0,000,000 00.000000 00.00 00.00 00 00.00 0.000
Series B1 0,000,000 00.000000 00.0 00.00 00.00 00 00.00 00.000
Series B 0,000,000 00.000000 00.0 00.00 00.00 00 00.00 00.000
Series A1 6,739,654 $0.000100 $0.13 $1.66 $1.66 1x $1.64 11.82%
Series A 6,739,654 $0.000100 $0.13 $1.66 $1.66 1x $1.66 11.71%
To view HyperQuality’s complete cap table history, request access »

HyperQuality Comparisons

Description
Primary
Industry
HQ Location
Employees
Total Raised
Post Valuation
Last Financing Details
Provider of third-party quality assurance and business intelligence services for contact centers. The company evaluates
BPO/Outsource Services
Seattle, WA
000.00
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Miami, FL
00000 As of 0000
000000000 00

00-0 000

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0000000000000 00000000
Winnipeg, Canada
00000 As of 0000
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HyperQuality Competitors (3)

Company Name Financing Status Location Employees Total Raised Last Financing Date/Type Last Financing Amount
Sitel Group Formerly PE-Backed Miami, FL 00000 000000000 00
00-0 0000000 Private Equity-Backed Winnipeg, Canada 00000 000000000000
000000000 Corporation Beverly, MA 000 0000000000
To view HyperQuality’s complete competitors history, request access »

HyperQuality Executive Team (1)

Name Title Board Seat Contact Info
Chris Coles Chief Executive Officer & President
To view HyperQuality’s complete executive team members history, request access »

HyperQuality Former Investors (5)

Investor Name Investor Type Holding Investor Since Participating Rounds Contact Info
Divergent Ventures Venture Capital Minority 000 0000 000000 0
Ignition Partners Venture Capital Minority 000 0000 000000 0
Miramar Digital Ventures Venture Capital Minority 000 0000 000000 0
Rustic Canyon Partners Venture Capital Minority 000 0000 000000 0
Saints Capital Secondary Buyer Minority 000 0000 000000 0
To view HyperQuality’s complete investors history, request access »