Spoken (Business/Productivity Software) Overview
- Year Founded
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2005
- Status
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Acquired/Merged
- Employees
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34
- Latest Deal Type
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M&A
- Latest Deal Amount
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$172M
Spoken (Business/Productivity Software) General Information
Description
Developer of a cloud-based contact center platform designed to boost contact center performance and customer outcomes. The company's cloud-based contact center platform offers an automatic call distribution system that helps extend omnichannel communications, multi-tenancy and intelligent skills-based routing to contact centers of any size to enhance the customer experience and reduce costly agent transfers with patented, natural language processing, intelligent voice automation and adaptable workflows, enabling contact centers to continuously improve agent performance and customer satisfaction with real-time omnichannel transcription including automated quality scoring and customer analytics.
Contact Information
Website
www.spoken.comCorporate Office
- 2101 Fourth Avenue
- Suite 620
- Seattle, WA 98121
- United States
Corporate Office
- 2101 Fourth Avenue
- Suite 620
- Seattle, WA 98121
- United States
Spoken (Business/Productivity Software) Valuation & Funding
| Deal Type | Date | Amount | Raised to Date | Post-Val | Status | Stage |
|---|---|---|---|---|---|---|
| 14. Merger/Acquisition | 09-Mar-2018 | $172M | Completed | Profitable | ||
| 13. Secondary Transaction - Private | Completed | Profitable | ||||
| 12. Later Stage VC | 01-Dec-2017 | Completed | Profitable | |||
| 11. Later Stage VC (Series D) | 05-Aug-2015 | Completed | Profitable | |||
| 10. Later Stage VC (Series C) | 23-Apr-2014 | Completed | Profitable | |||
| 9. Later Stage VC | 07-Feb-2012 | Completed | Profitable | |||
| 8. Debt - General | 01-Jan-2012 | Completed | Profitable | |||
| 7. Later Stage VC | 06-Dec-2011 | Completed | Profitable | |||
| 6. Debt - General | 28-Jun-2011 | $1.75M | $8M | Completed | Profitable | |
| 5. Later Stage VC | 15-Dec-2010 | $4M | $6.25M | Completed | Profitable |
Spoken (Business/Productivity Software) Cap Table
| Stock | # of Shares Authorized |
Par Value | Dividend Rate (%) | Original Issue Price |
Liquidation | Liquidation Pref. Multiple |
Conversion Price | % Owned |
|---|---|---|---|---|---|---|---|---|
| Series D | ||||||||
| Series C | ||||||||
| Series B | ||||||||
| series A1 | 7,279,061 | $null | 8% | $0.74 | $0.74 | 1x | $0.74 | 7.36% |
| Series A | 3,877,703 | $null | 8% | $0.74 | $0.74 | 1x | $0.74 | 3.92% |
Spoken (Business/Productivity Software) Comparisons
Industry
Financing
Details
Spoken (Business/Productivity Software) Competitors (39)
One of Spoken (Business/Productivity Software)’s 39 competitors is Talkdesk, a Venture Capital-Backed company based in Palo Alto, CA.
| Company Name | Financing Status | Location | Employees | Total Raised | Last Financing Date/Type | Last Financing Amount |
|---|---|---|---|---|---|---|
| Talkdesk | Venture Capital-Backed | Palo Alto, CA | ||||
| 3CLogic | Private Equity-Backed | Rockville, MD | ||||
| Tenfold (Business/Productivity Software) | Formerly VC-backed | Austin, TX | ||||
| SendBird | Venture Capital-Backed | San Mateo, CA | ||||
| Knowlarity | Formerly VC-backed | Gurugram, India |
Spoken (Business/Productivity Software) Related Research & Analysis
Explore institutional-grade private market research from our team of analysts.
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Verticals
Spoken (Business/Productivity Software) Patents
Spoken (Business/Productivity Software) Recent Patent Activity
| Publication ID | Patent Title | Status | First Filing Date | Technology (CPC) | Citations |
|---|---|---|---|---|---|
| CA-2984787-A1 | System and method for performing caller identity verification using multi-step voice analysis | Active | 04-Nov-2016 | ||
| CA-2984787-C | System and method for performing caller identity verification using multi-step voice analysis | Active | 04-Nov-2016 | ||
| EP-3319084-A1 | System and method for performing caller identity verification using multi-step voice analysis | Inactive | 04-Nov-2016 | ||
| EP-3319353-A2 | System and method for performing screen capture-based sensitive information protection within a call center | Active | 04-Nov-2016 | ||
| EP-3319353-A3 | System and method for performing screen capture-based sensitive information protection within a call center | Active | 04-Nov-2016 | G06F21/6245 |
Spoken (Business/Productivity Software) Signals
Growth Rate
Growth
Size Multiple
Key Data Points
Similarweb Unique Visitors
Majestic Referring Domains
Spoken (Business/Productivity Software) Former Investors (5)
| Investor Name | Investor Type | Holding | Investor Since | Participating Rounds |
|---|---|---|---|---|
| Agility Ventures | Corporate Venture Capital | Minority | ||
| Auldbrass Partners | Secondary Buyer | Minority | ||
| Ignition Capital | Venture Capital | Minority | ||
| Ignition Partners | Venture Capital | Minority | ||
| Riverwood Capital | PE/Buyout | Minority |
Spoken (Business/Productivity Software) Acquisitions (2)
Spoken (Business/Productivity Software)’s most recent deal was a Merger/Acquisition with HyperQuality. The deal was made on 02-Jul-2012.
| Company Name | Deal Date | Deal Type | Deal Size | Industry | Lead Partner |
|---|---|---|---|---|---|
| HyperQuality | 02-Jul-2012 | Merger/Acquisition | BPO/Outsource Services | ||
| GotVoice | 09-Oct-2009 | Merger/Acquisition | Communication Software |
Spoken (Business/Productivity Software) FAQs
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When was Spoken (Business/Productivity Software) founded?
Spoken (Business/Productivity Software) was founded in 2005.
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Where is Spoken (Business/Productivity Software) headquartered?
Spoken (Business/Productivity Software) is headquartered in Seattle, WA.
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What is the size of Spoken (Business/Productivity Software)?
Spoken (Business/Productivity Software) has 34 total employees.
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What industry is Spoken (Business/Productivity Software) in?
Spoken (Business/Productivity Software)’s primary industry is Business/Productivity Software.
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Is Spoken (Business/Productivity Software) a private or public company?
Spoken (Business/Productivity Software) is a Private company.
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What is the current valuation of Spoken (Business/Productivity Software)?
The current valuation of Spoken (Business/Productivity Software) is .
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What is Spoken (Business/Productivity Software)’s current revenue?
The current revenue for Spoken (Business/Productivity Software) is .
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How much funding has Spoken (Business/Productivity Software) raised over time?
Spoken (Business/Productivity Software) has raised $64.8M.
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Who are Spoken (Business/Productivity Software)’s investors?
Agility Ventures, Auldbrass Partners, Ignition Capital, Ignition Partners, and Riverwood Capital have invested in Spoken (Business/Productivity Software).
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Who are Spoken (Business/Productivity Software)’s competitors?
Talkdesk, 3CLogic, Tenfold (Business/Productivity Software), SendBird, and Knowlarity are some of the 39 competitors of Spoken (Business/Productivity Software).
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When was Spoken (Business/Productivity Software) acquired?
Spoken (Business/Productivity Software) was acquired on 09-Mar-2018.
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Who acquired Spoken (Business/Productivity Software)?
Spoken (Business/Productivity Software) was acquired by Avaya.
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