Alorica Overview

  • Founded
  • 1999
  • Status
  • Private
  • Employees
  • 100,000
  • Latest Deal Type
  • Debt Refin.
  • Latest Deal Amount
  • $750M
Latest Deal Amount
  • Investors
  • 1

Alorica General Information


Provider of customer experience solutions intended to facilitate better customer relationship management (CRM) for customer care and revenue generation, back office support, and receivables management. The company's customer engagement outsourcing serves across all channels and languages, broad geographic coverage, and technologically advanced solutions which are all driving a trend to outsourcing and consolidation in a fragmented outsourced industry.

Contact Information

Ownership Status
Privately Held (backing)
Financing Status
Private Debt Financed
Primary Industry
Human Capital Services
Other Industries
Other Commercial Services
Primary Office
  • 5161 California Avenue
  • Irvine, CA 92617
  • United States
+1 (866) 000-0000
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Alorica Valuation & Funding

Deal Type Date Amount Raised to Date Post-Val Status Stage
4. Debt Refinancing 11-Dec-2020 $750M 00.00 Completed Profitable
3. Debt - General 00000 Completed Profitable
2. Debt - General 30-Jul-2016 $545M $745M Completed Profitable
1. Debt - General 13-Feb-2012 $200M $200M Completed Profitable
To view Alorica’s complete valuation and funding history, request access »

Alorica Comparisons

HQ Location
Total Raised
Post Valuation
Last Financing Details
Provider of customer experience solutions intended to facilitate better customer relationship management (CRM) for custo
Human Capital Services
Irvine, CA
100,000 As of 2020
000000000 00 00.00

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Cleveland, OH


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Melbourne, Australia
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Alorica Competitors (13)

Company Name Financing Status Location Employees Total Raised Last Financing Date/Type Last Financing Amount
S&P Data Corporation Cleveland, OH
0000000 000 Corporation Melbourne, Australia
00000 0000000 0000 Private Equity-Backed Miramar, FL 0000 000.00 000000000000
00000000 000000 00 Venture Capital-Backed New York, NY 0000 000.00 00000000000 000.00
000000 Private Equity-Backed Madrid, Spain 000000 000.00 000000000000 000.00
You’re viewing 5 of 13 competitors. Get the full list »

Alorica Executive Team (26)

Name Title Board Seat Contact Info
Andy Lee Founder, Chief Executive Officer & Chairman
Max Schwendner Chief Financial Officer
Greg Haller Chief Operating Officer
Steve Phillips Chief Information Officer
Colson Hillier Chief Marketing Officer
You’re viewing 5 of 26 executive team members. Get the full list »

Alorica Board Members (1)

Name Representing Role Since
Andy Lee Alorica Founder, Chief Executive Officer & Chairman 000 0000
To view Alorica’s complete board members history, request access »

Alorica Signals

Growth Rate

0.80% Weekly
Weekly Growth 0.80%, 93rd %ile
-35.5%. 530%

Size Multiple

219x Median
Size Multiple 219x, 100th %ile
0.00x 0.95x. 413Kx

Key Data Points

Twitter Followers


Similarweb Unique Visitors


Majestic Referring Domains


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Alorica Investors (1)

Investor Name Investor Type Holding Investor Since Participating Rounds Contact Info
Apollo Global Management Asset Manager Minority 000 0000 000000 0
To view Alorica’s complete investors history, request access »

Alorica Investments & Acquisitions (5)

Company Name Deal Date Deal Type Deal Size Industry Lead Partner
000000 000000 0000 20-Jun-2016 000000000000000000 BPO/Outsource Services 0000 000
0000 (00000 000000 03-Mar-2015 000000000000000000 00000 BPO/Outsource Services 0000 000
0000 000000000000 30-Apr-2010 000000000000000000 0000 BPO/Outsource Services
0000 29-Feb-2008 00000 00000 00 00.00 Educational Software
DecisionOne (Technical Support Services) 02-Dec-2005 Merger/Acquisition IT Consulting and Outsourcing
To view Alorica’s complete investments and acquisitions history, request access »

Alorica Subsidiaries (2)

Company Name Industry Location Founded
Ryla Teleservices BPO/Outsource Services Kennesaw, GA 2001
00000000000 (00000 IT Consulting and Outsourcing Tulsa, OK
To view Alorica’s complete subsidiaries history, request access »

Alorica Exits (2)

Company Name Exit Date Exit Type Exit Size Status Buyers
000000 000000 0000 20-Jun-2016 000000000000000000 Completed
  • 0000000
Fuhu 29-Feb-2008 Early Stage VC 00.00 Completed
  • 4 buyers
To view Alorica’s complete exits history, request access »