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Alorica

Alorica
1999 FOUNDED
PRIVATE STATUS
95K-100K EMPLOYEES
Debt LATEST DEAL TYPE
Description

Provider of customer engagement outsourcing (CEO) services intended to facilitate better customer relationship management (CRM) for customer care and revenue generation, back office support, and receivables management. The company's customer engagement outsourcing serves across all channels and languages, broad geographic coverage, and technologically advanced solutions which are all driving a trend to outsourcing and consolidation in a fragmented outsourced industry.

Website
Ownership Status
Privately Held (backing)
Financing Status
Private Debt Financed
Primary Industry
Human Capital Services
Other Industries
Other Commercial Services
Primary Office
  • 5161 California Avenue
  • Irvine, CA 92617
  • United States

+1 (866) 000-0000
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Alorica Valuation and Funding

Deal Type Date Amount Raised to Date Post-Val Status Stage
3. Debt - General 00000 Completed Profitable
2. Debt - General 30-Jul-2016 00000 00000 Completed Profitable
1. Debt - General 13-Feb-2012 $200M $200M Completed Profitable
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Alorica Competitors (12)

Company Name Financing Status Location Employees Total Raised Last Financing Date/Type Last Financing Amount
Teleperformance Corporation Paris, France 000000
000000 Private Equity-Backed Madrid, Spain 000000 000.00 000000 - 000 000.00
00000 0000000 0000 Private Equity-Backed Miramar, FL 0000 000.00 000000000000
00000000 000000 00 Venture Capital-Backed New York, NY 0000 000.00 00000000000 000.00
000000000 Corporation Dublin, Ireland 000000
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Alorica Investments & Acquisitions (5)

Company Name Deal Date Deal Type Deal Size Industry Lead Partner
000000 000000 0000 20-Jun-2016 0000000000 BPO/Outsource Services 0000 000
0000 (00000 000000 03-Mar-2015 000000000000000000 00000 BPO/Outsource Services 0000 000
0000 000000000000 30-Apr-2010 000000000000000000 0000 BPO/Outsource Services
0000 29-Feb-2008 00000 00000 00 00.00 Educational Software
DecisionOne (Technical Support Services) 02-Dec-2005 Merger/Acquisition IT Consulting and Outsourcing
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Alorica Exits (2)

Company Name Exit Date Exit Type Exit Size Status Buyers
000000 000000 0000 20-Jun-2016 0000000000 Completed
  • 2 buyers
Fuhu 29-Feb-2008 Early Stage VC 00.00 Completed
  • 5 buyers
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Alorica Subsidiaries (2)

Company Name Industry Location Founded
Ryla Teleservices BPO/Outsource Services Kennesaw, GA 2001
00000000000 (00000 IT Consulting and Outsourcing Tulsa, OK
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Alorica Executive Team (23)

Name Title Board
Seat
Contact
Info
Andy Lee Chief Executive Officer & Chairman
Greg Haller Chief Operating Officer
Steve Phillips Chief Information Officer
Tania King JD Chief Employee Experience and Legal Officer
Colson Hillier Chief Marketing Officer

11 Former Executives

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Alorica Board Members (1)

Name Representing Role Since Contact
Info
Andy Lee Alorica Chief Executive Officer & Chairman 000 0000