Serenova Overview
- Founded
-
2000

- Status
-
Acquired/Merged
- Latest Deal Type
-
Buyout/LBO
- Financing Rounds
-
1
- Investments
-
2
Serenova General Information
Description
Developer of center-as-a-service (CCaaS) based contact center software and tools created to eliminate the need for hardware infrastructure. The company's software features an intuitive interface that simplifies engagement and carries out multichannel interactions, intelligent routing, real-time reporting and advanced recording functionality, enabling stakeholders to optimize their customer interactions across voice, email, chat, social and mobile channels.
Contact Information
Website
www.serenova.com
Formerly Known As
LiveOps Cloud
Ownership Status
Acquired/Merged
Financing Status
Private Equity-Backed
Primary Industry
Communication Software
Acquirer
Primary Office
- 1601 South Mopac Expressway
- Suite 100
- Austin, TX 78746
- United States
Serenova Valuation & Funding
Deal Type | Date | Amount | Valuation/ EBITDA |
Post-Val | Status | Debt |
---|
Serenova Comparisons
Description
Primary
Industry
Industry
HQ Location
Employees
Total Raised
Post Valuation
Last
Financing
Details
Financing
Details
Developer of center-as-a-service (CCaaS) based contact center software and tools created to eliminate the need for hardw
Communication Software
Austin, TX
000000000000
Serenova Competitors (29)
Company Name | Financing Status | Location | Employees | Total Raised | Last Financing Date/Type | Last Financing Amount |
---|---|---|---|---|---|---|
Aircall | Venture Capital-Backed | New York, NY | 000 | 00000 | 0000000000 0 | 00000 |
00000000000 | Formerly VC-backed | Belmont, CA | 0000 | 00000 | 000000000 | 00000 |
0000000 00000 0000 | Formerly PE-Backed | Paris, France | 000 | 000.00 | 000000&0 | 000.00 |
000000 0000000 | Venture Capital-Backed | South San Francisco, CA | 00 | 000 | 000000000 - | 000 |
00000000 | Private Equity-Backed | Paris, France | 000 | 000000000000 |
Serenova Patents
Serenova Recent Patent Activity
Publication ID | Patent Title | Status | First Filing Date | Technology (CPC) | Citations |
---|---|---|---|---|---|
EP-2891281-A4 | Multi-channel pivoting | Inactive | 30-Aug-2012 | 0000000000 | |
EP-2891281-A1 | Multi-channel pivoting | Inactive | 30-Aug-2012 | 0000000000 | |
US-20140064474-A1 | Multi-channel pivoting | Active | 30-Aug-2012 | 0000000000 | |
US-8929536-B2 | Multi-channel pivoting | Active | 30-Aug-2012 | 0000000000 | |
AU-2013308513-A1 | Multi-channel pivoting | Active | 30-Aug-2012 | H04M3/5191 |
Serenova Former Investors
Investor Name | Investor Type | Holding | Investor Since | Participating Rounds | Contact Info |
---|
Serenova Investments (2)
Company Name | Deal Date | Deal Type | Deal Size | Industry | Lead Partner |
---|---|---|---|---|---|
000000000000 | 18-Nov-2019 | 0000000000 | Business/Productivity Software | 0000 0000 | |
TelStrat International | 12-Oct-2017 | Buyout/LBO | Human Capital Services | 000 00000 |
Serenova Subsidiaries (1)
Company Name | Industry | Location | Founded |
---|---|---|---|
000000000000 | Business/Productivity Software | New York, NY |