Serenova Overview

  • Founded

  • 2000

Founded
  • Status

  • Acquired/​Merged

  • Latest Deal Type

  • Buyout/​LBO

  • Financing Rounds

  • 1

  • Investments

  • 2

Serenova General Information

Description

Developer of center-as-a-service (CCaaS) based contact center software and tools created to eliminate the need for hardware infrastructure. The company's software features an intuitive interface that simplifies engagement and carries out multichannel interactions, intelligent routing, real-time reporting and advanced recording functionality, enabling stakeholders to optimize their customer interactions across voice, email, chat, social and mobile channels.

Contact Information

Website
www.serenova.com
Formerly Known As
LiveOps Cloud
Ownership Status
Acquired/Merged
Financing Status
Private Equity-Backed
Primary Industry
Communication Software
Acquirer
LifeSize
Primary Office
  • 1601 South Mopac Expressway
  • Suite 100
  • Austin, TX 78746
  • United States

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Serenova Valuation & Funding

Deal Type Date Amount Valuation/
EBITDA		 Post-Val Status Debt

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Serenova Comparisons

Description
Primary
Industry
HQ Location
Employees
Total Raised
Post Valuation
Last
Financing
Details
Developer of center-as-a-service (CCaaS) based contact center software and tools created to eliminate the need for hardw
Communication Software
Austin, TX
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New York, NY
000 As of 0000
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0000000000 0 00000

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0000000000000 000000
Belmont, CA
0000 As of 0000
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Serenova Competitors (29)

Company Name Financing Status Location Employees Total Raised Last Financing Date/Type Last Financing Amount
Aircall Venture Capital-Backed New York, NY 000 00000 0000000000 0 00000
00000000000 Formerly VC-backed Belmont, CA 0000 00000 000000000 00000
0000000 00000 0000 Formerly PE-Backed Paris, France 000 000.00 000000&0 000.00
000000 0000000 Venture Capital-Backed South San Francisco, CA 00 000 000000000 - 000
00000000 Private Equity-Backed Paris, France 000 000000000000
You’re viewing 5 of 29 competitors. Get the full list »

Serenova Patents

  • 24

    Total Documents Applications and Grants

  • 000

    Total Patents Families

  • 9

    Granted

  • 000

    Pending

  • 000

    Expiring in next 12 mo

Serenova Recent Patent Activity

Publication ID Patent Title Status First Filing Date Technology (CPC) Citations
EP-2891281-A4 Multi-channel pivoting Inactive 30-Aug-2012 0000000000
EP-2891281-A1 Multi-channel pivoting Inactive 30-Aug-2012 0000000000
US-20140064474-A1 Multi-channel pivoting Active 30-Aug-2012 0000000000
US-8929536-B2 Multi-channel pivoting Active 30-Aug-2012 0000000000
AU-2013308513-A1 Multi-channel pivoting Active 30-Aug-2012 H04M3/5191
To view Serenova’s complete patent history, request access »

Serenova Former Investors

Investor Name Investor Type Holding Investor Since Participating Rounds Contact Info

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Serenova Investments (2)

Company Name Deal Date Deal Type Deal Size Industry Lead Partner
000000000000 18-Nov-2019 0000000000 Business/Productivity Software 0000 0000
TelStrat International 12-Oct-2017 Buyout/LBO Human Capital Services 000 00000
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Serenova Subsidiaries (1)

Company Name Industry Location Founded
000000000000 Business/Productivity Software New York, NY
To view Serenova’s complete subsidiaries history, request access »