Interactions Overview

  • Founded

  • 2002

Founded
  • Status

  • Private

  • Employees

  • 488

Employees
  • Latest Deal Type

  • Debt Refin.

  • Latest Deal Amount

  • $50M

  • Investors

  • 14

Interactions General Information

Description

Developer of intelligent virtual assistant technologies designed to drive digital transformation. The company's technology platform combines artificial intelligence and human understanding to meet the growing demand for unified, and multichannel customer care for brands, enabling businesses to deliver automated natural language communications for enterprise customer care and reduce costs.

Contact Information

Website
www.interactions.com
Formerly Known As
Interactions Midco
Ownership Status
Privately Held (backing)
Financing Status
Venture Capital-Backed
Primary Industry
Business/Productivity Software
Other Industries
Other Commercial Services
Communication Software
Primary Office
  • 31 Hayward Street
  • Suite E
  • Franklin, MA 02038
  • United States
+1 (866) 000-0000

Interactions Timeline

2020202120222023
Financing RoundCaptured Employee CountEstimated Employee Growth

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Interactions Valuation & Funding

Deal Type Date Amount Raised to Date Post-Val Status Stage
14. Debt Refinancing 24-Jun-2022 $50M 00000 Completed Generating Revenue
13. Secondary Transaction - Private 25-Feb-2022 00000 Completed Generating Revenue
12. Secondary Transaction - Private 00000 Completed Generating Revenue
11. Debt - PPP 13-Apr-2020 00.00 00000 Completed Generating Revenue
10. Debt - General 01-Mar-2017 00000 Completed Generating Revenue
9. Later Stage VC (Series G) 04-Aug-2016 0000 00000 Completed Generating Revenue
8. Mezzanine 16-Jun-2015 0000 00000 Completed Generating Revenue
7. Later Stage VC 22-May-2013 0000 000.00 Completed Generating Revenue
6. Later Stage VC 28-Jul-2011 $12M $55.5M Completed Generating Revenue
5. Later Stage VC (Series D) 02-Mar-2011 $10.4M $43.5M Completed Generating Revenue
To view Interactions’s complete valuation and funding history, request access »

Interactions Comparisons

Description
Primary
Industry
HQ Location
Employees
Total Raised
Post Valuation
Last
Financing
Details
Developer of intelligent virtual assistant technologies designed to drive digital transformation. The company's technolo
Business/Productivity Software
Franklin, MA
488 As of 2022
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000000000 00 00000

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00000000000000000000
Foster City, CA
000 As of 0000
00000
000000000 00000

00000.

bore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation
00000000000000000000
Sandnes, Norway
000 As of 0000
000
0000000 0000 000
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Interactions Competitors (64)

Company Name Financing Status Location Employees Total Raised Last Financing Date/Type Last Financing Amount
Conversica Venture Capital-Backed Foster City, CA 000 00000 000000000 00000
00000.00 Private Equity-Backed Sandnes, Norway 000 000 0000000 0000 000
00000 Venture Capital-Backed Ann Arbor, MI 00 000.00 00000000000 000.00
000000 Venture Capital-Backed Boston, MA 000 00000 0000000000 0 00000
000000000 Venture Capital-Backed London, United Kingdom 000 000.00 000000 - 000 000.00
You’re viewing 5 of 64 competitors. Get the full list »

Interactions Patents

  • 9

    Total Documents Applications and Grants

  • 000

    Total Patents Families

  • 2

    Granted

  • 000

    Pending

  • 000

    Expiring in next 12 mo

Interactions Recent Patent Activity

Publication ID Patent Title Status First Filing Date Technology (CPC) Citations
EP-3649641-A1 Real-time privacy filter Pending 05-Jul-2017 0000000000
EP-3649641-A4 Real-time privacy filter Pending 05-Jul-2017 0000000000 0
US-11210461-B2 Real-time privacy filter Active 05-Jul-2017 0000000000
US-20190013038-A1 Real-time privacy filter Active 05-Jul-2017 000000000 0
JP-2015018238-A Automated speech recognition proxy system for natural language understanding Active 08-Jul-2013
To view Interactions’s complete patent history, request access »

Interactions Executive Team (40)

Name Title Board Seat Contact Info
Michael Iacobucci Chief Executive Officer & Board Member
Cathal McCarthy President
Matt Malek Chief Financial Officer
Peter Mullen Chief Marketing Officer
P.H. Mullen Jr. Chief Marketing Officer
You’re viewing 5 of 40 executive team members. Get the full list »

Interactions Board Members (16)

Name Representing Role Since
Carter Caldwell Self Board Member 000 0000
Chris Penrose JD Interactions Board Member 000 0000
Fadi Chehadé Self Board Member 000 0000
Michael DiPiano NewSpring Capital Board Member 000 0000
Michael Iacobucci Interactions Chief Executive Officer & Board Member 000 0000
You’re viewing 5 of 16 board members. Get the full list »

Interactions Signals

Growth Rate

0.80% Weekly
Growth
Weekly Growth 0.80%, 93rd %
-35.5%. 530%

Size Multiple

219x Median
Size Multiple 219x, 100th %ile
0.00x 0.95x. 413Kx

Key Data Points

Twitter Followers

5.5k

Similarweb Unique Visitors

15.0K

Majestic Referring Domains

314

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Interactions Investors (14)

Investor Name Investor Type Holding Investor Since Participating Rounds Contact Info
Comcast Ventures Corporate Venture Capital Minority 000 0000 000000 0
NewSpring Capital Growth/Expansion Minority 000 0000 000000 0
ORIX Growth Capital Growth/Expansion Minority 000 0000 000000 0
Revolution/ROTR Venture Capital Minority 000 0000 000000 0
SoftBank Investment Advisers Growth/Expansion Minority 000 0000 000000 0
You’re viewing 5 of 14 investors. Get the full list »

Interactions Acquisitions (2)

Company Name Deal Date Deal Type Deal Size Industry Lead Partner
000000000000 23-May-2017 0000000000 Business/Productivity Software 0000000 0
AT and T Watson 16-Dec-2014 Merger/Acquisition Application Software 0000000 0
To view Interactions’s complete acquisitions history, request access »

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