Interactions Overview

  • Year Founded
  • 2002

Year Founded

  • Status
  • Private

  • Employees
  • 378

Employees

  • Latest Deal Type
  • Debt Refin.

  • Latest Deal Amount
  • $50M

  • Investors
  • 14

Interactions General Information

Description

Developer of intelligent virtual assistant technologies designed to drive digital transformation. The company's technology platform combines artificial intelligence and human understanding to meet the growing demand for unified, and multichannel customer care for brands, enabling businesses to deliver automated natural language communications for enterprise customer care and reduce costs.

Contact Information

Website
www.interactions.com
Formerly Known As
Interactions Midco
Ownership Status
Privately Held (backing)
Financing Status
Venture Capital-Backed
Corporate Office
  • 31 Hayward Street
  • Suite E
  • Franklin, MA 02038
  • United States
+1 (866)
Primary Industry
Business/Productivity Software
Other Industries
Other Commercial Services
Communication Software
Vertical(s)
SaaS, Artificial Intelligence & Machine Learning, TMT, Internet of Things
Corporate Office
  • 31 Hayward Street
  • Suite E
  • Franklin, MA 02038
  • United States
+1 (866)

Interactions Timeline

2022202320242025
Financing RoundCaptured Employee CountEstimated Employee Growth

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Interactions Valuation & Funding

Deal Type Date Amount Raised to Date Post-Val Status Stage
14. Debt Refinancing 29-Jun-2022 $50M Completed Generating Revenue
13. Secondary Transaction - Private 25-Feb-2022 Completed Generating Revenue
12. Secondary Transaction - Private Completed Generating Revenue
11. Debt - PPP 13-Apr-2020 Completed Generating Revenue
10. Debt - General 01-Mar-2017 Completed Generating Revenue
9. Later Stage VC (Series G) 04-Aug-2016 Completed Generating Revenue
8. Mezzanine 16-Jun-2015 Completed Generating Revenue
7. Later Stage VC 22-May-2013 Completed Generating Revenue
6. Later Stage VC 28-Jul-2011 $12M $55.5M Completed Generating Revenue
5. Later Stage VC (Series D) 02-Mar-2011 $10.4M $43.5M Completed Generating Revenue
To view Interactions’s complete valuation and funding history, request access »

Interactions Comparisons

Description
Primary
Industry
HQ Location
Employees
Total Raised
Post Valuation
Last
Financing
Details
Developer of intelligent virtual assistant technologies designed to drive digital transformation. The company's technolo
Business/Productivity Software
Franklin, MA
378 As of 2024

Wilmington, DE
 

London, United Kingdom
 
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Interactions Competitors (72)

One of Interactions’s 72 competitors is MightyCall, a Venture Capital-Backed company based in Wilmington, DE.

Company Name Financing Status Location Employees Total Raised Last Financing Date/Type Last Financing Amount
MightyCall Venture Capital-Backed Wilmington, DE
Natterbox Venture Capital-Backed London, United Kingdom
Saarthi.ai Venture Capital-Backed Bengaluru, India
Boost.ai Private Equity-Backed Sandnes, Norway
Avaamo Venture Capital-Backed Los Altos, CA
You’re viewing 5 of 72 competitors. Get the full list »

Interactions Patents

  • 16

    Total Documents Applications and Grants

  • Total Patents Families

  • 4

    Granted

  • Pending

  • Expiring in next 12 mo

Interactions Recent Patent Activity

Publication ID Patent Title Status First Filing Date Technology (CPC) Citations
EP-3649641-A1 Real-time privacy filter Inactive 05-Jul-2017
EP-3649641-A4 Real-time privacy filter Inactive 05-Jul-2017
JP-2015018238-A Automated speech recognition proxy system for natural language understanding Active 08-Jul-2013
US-20170300487-A1 System and method for enhancing voice-enabled search based on automated demographic identification Inactive 22-Sep-2010
US-20150271051-A1 Methods, apparatus and articles of manufacture to manage routing in networks Inactive 19-Dec-2008 H04L45/04
To view Interactions’s complete patent history, request access »

Interactions Signals

Growth Rate

Weekly
Growth
Weekly Growth

Size Multiple

Median
Size Multiple

Key Data Points

Similarweb Unique Visitors

Majestic Referring Domains

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Interactions Investors (14)

Investor Name Investor Type Holding Investor Since Participating Rounds
Comcast Ventures Corporate Venture Capital Minority
NewSpring Capital Growth/Expansion Minority
Revolution (Washington DC) Venture Capital Minority
SoftBank Investment Advisers Growth/Expansion Minority
Ares Capital Business Development Company Minority
You’re viewing 5 of 14 investors. Get the full list »

Interactions Acquisitions (2)

Interactions’s most recent deal was a Merger/Acquisition with Interactions Digital Roots. The deal was made on 23-May-2017.

Company Name Deal Date Deal Type Deal Size Industry Lead Partner
Interactions Digital Roots 23-May-2017 Merger/Acquisition Business/Productivity Software
AT and T Watson 16-Dec-2014 Merger/Acquisition Application Software
To view Interactions’s complete acquisitions history, request access »

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Interactions FAQs

  • When was Interactions founded?

    Interactions was founded in 2002.

  • Where is Interactions headquartered?

    Interactions is headquartered in Franklin, MA.

  • What is the size of Interactions?

    Interactions has 378 total employees.

  • What industry is Interactions in?

    Interactions’s primary industry is Business/Productivity Software.

  • Is Interactions a private or public company?

    Interactions is a Private company.

  • What is Interactions’s current revenue?

    The current revenue for Interactions is .

  • How much funding has Interactions raised over time?

    Interactions has raised $217M.

  • Who are Interactions’s investors?

    Comcast Ventures, NewSpring Capital, Revolution (Washington DC), SoftBank Investment Advisers, and Ares Capital are 5 of 14 investors who have invested in Interactions.

  • Who are Interactions’s competitors?

    MightyCall, Natterbox, Saarthi.ai, Boost.ai, and Avaamo are some of the 72 competitors of Interactions.

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