Genesys Overview

  • Founded
  • 1990
  • Status
  • IPO Registration
  • Employees
  • 6,000
  • Latest Deal Type
  • IPO
  • (Announced)
  • Financing Rounds
  • 17
  • Investments
  • 28

Genesys General Information


Developer of enterprise and customer engagement software intended for organizations to deliver proactive, predictive and hyper-personalized experiences. The company's platform offers to integrate critical business information and computing resources with telephony and other telecommunications through the application of cloud, digital and artificial intelligence technologies, enabling organizations to deepen their customer connection across every marketing, sales and service moment across all channels while improving employee productivity and engagement.

Contact Information

Formerly Known As
Genesys Telecommunications Laboratories
Ownership Status
In IPO Registration
Financing Status
Private Equity-Backed
Primary Industry
Business/Productivity Software
Primary Office
  • 2001 Junipero Serra Boulevard
  • Daly City, CA 94014
  • United States
+1 (650) 000-0000

Genesys Timeline

Financing RoundCaptured Employee CountEstimated Employee Growth
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Genesys Valuation & Funding

Deal Type Date Amount Valuation/
Post-Val Status Debt

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Genesys Comparisons

HQ Location
Total Raised
Post Valuation
Last Financing Details
Developer of enterprise and customer engagement software intended for organizations to deliver proactive, predictive and
Business/Productivity Software
Daly City, CA
6,000 As of 2021
000 0000-00-00
00000000 00.000


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000000000000000000000 00000000
Austin, TX
000 As of 0000
000000&0 000.00


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000000000000000000000 00000000
Dallas, TX
00 As of 0000
000000000000 00.000
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Genesys Competitors (84)

Company Name Financing Status Location Employees Total Raised Last Financing Date/Type Last Financing Amount
Tenfold Formerly VC-backed Austin, TX 000 000.00 000000&0 000.00
00000000000 Private Equity-Backed Dallas, TX 00 00.000 000000000000 00.000
0000000000.000 Formerly VC-backed San Francisco, CA 00000 00000 00000000 00000
00000 0000000 Private Equity-Backed Atlanta, GA 000 000.00 000000000000 000.00
000000000 Private Equity-Backed San Francisco, CA 000 000.00 000000000 000.00
You’re viewing 5 of 84 competitors. Get the full list »

Genesys Patents

Genesys Recent Patent Activity

Publication ID Patent Title Status First Filing Date Technology (CPC) Citations
US-11134155-B1 Technologies for automated generation of contact center system embeddings Active 31-Dec-2020 0000000000 0
US-20210334819-A1 System and method for personalization as a service Pending 27-Apr-2020 0000000000
US-20210320801-A1 Systems and methods for multi-factor verification of users using biometrics and cryptographic sequences Pending 08-Apr-2020 0000000000
US-20210312399-A1 System and method for conducting an automated interview session Pending 03-Apr-2020 00000000000
US-20210287263-A1 Automated customer interaction quality monitoring Pending 10-Mar-2020 G06Q30/0282
To view Genesys’s complete patent history, request access »

Genesys Executive Team (38)

Name Title Board Seat Contact Info
Anthony Bates Chairman & Chief Executive Officer
Brian Swartz Chief Financial Officer
Peter Graf Ph.D Chief Strategy Officer
Slava Zhakov Chief Technology Officer
Merijn Booij Executive Vice President & General Manager - Employee Engagement Business Unit
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Genesys Board Members (3)

Name Representing Role Since
0000000 00000 Genesys Chairman & Chief Executive Officer 000 0000
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Genesys Signals

Growth Rate

0.80% Weekly
Weekly Growth 0.80%, 93rd %ile
-35.5%. 530%

Size Multiple

219x Median
Size Multiple 219x, 100th %ile
0.00x 0.95x. 413Kx

Key Data Points

Twitter Followers


Similarweb Unique Visitors


Majestic Referring Domains


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Genesys Investors

Investor Name Investor Type Holding Investor Since Participating Rounds Contact Info

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Genesys Investments & Acquisitions (28)

Company Name Deal Date Deal Type Deal Size Industry Lead Partner
000000.00 01-Dec-2021 0000000000 0000 Business/Productivity Software 0000000 0
00000000000 01-Dec-2021 0000000000 00000 Business/Productivity Software 0000000 0
0000000 05-May-2021 0000000000 Business/Productivity Software 00000 0'0
000000000 (00 02-Feb-2021 00000 0000 0000 Business/Productivity Software 0000000 0
nGUVU 03-Mar-2020 Buyout/LBO Business/Productivity Software 0000000 0
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Genesys Subsidiaries (4)

Company Name Industry Location Founded Business/Productivity Software Sunnyvale, CA 2016
00000000000 Business/Productivity Software Boston, MA 0000
00000 Business/Productivity Software Montreal, Canada 0000
0000000 Business/Productivity Software Boston, MA 0000
To view Genesys’s complete subsidiaries history, request access »

Genesys Exits (1)

Company Name Exit Date Exit Type Exit Size Status Buyers
00000 00000000 000 01-Jan-1997 000000000000000000 Completed
  • 0000000
To view Genesys’s complete exits history, request access »