Genesys Overview
- Year Founded
-
1990

- Status
-
IPO Registration
- Employees
-
8,110

- Latest Deal Type
-
Debt Refin.
- Financing Rounds
-
37
- Investments
-
30
Genesys General Information
Description
Developer of enterprise and customer engagement software intended for organizations to deliver proactive, predictive and hyper-personalized experiences. The company through its platform offers digital infrastructure optimization, artificial intelligence and automation, workforce management and customer experience enhancement, catering to retail, financial services, government and healthcare industries.
Contact Information
Website
www.genesys.comCorporate Office
- 1302 El Camino Real
- Suite 300
- Menlo Park, CA 94025
- United States
Corporate Office
- 1302 El Camino Real
- Suite 300
- Menlo Park, CA 94025
- United States
Genesys Timeline
Genesys Valuation & Funding
Deal Type | Date | Amount | Valuation/ EBITDA |
Post-Val | Status | Debt |
---|
Genesys Comparisons
Industry
Financing
Details
Genesys Competitors (92)
One of Genesys’s 92 competitors is Tenfold (Business/Productivity Software), a Formerly VC-backed company based in Austin, TX.
Company Name | Financing Status | Location | Employees | Total Raised | Last Financing Date/Type | Last Financing Amount |
---|---|---|---|---|---|---|
Tenfold (Business/Productivity Software) | Formerly VC-backed | Austin, TX | ||||
TeamSupport | Private Equity-Backed | Dallas, TX | ||||
ServiceNow | Formerly VC-backed | Santa Clara, CA | ||||
Salesforce | Formerly VC-backed | San Francisco, CA | ||||
Pegasystems | Corporation | Waltham, MA |
Genesys Patents
Genesys Recent Patent Activity
Publication ID | Patent Title | Status | First Filing Date | Technology (CPC) | Citations |
---|---|---|---|---|---|
AU-2024287275-A1 | Technologies for configurable caching, deduplication, and rate limit handling | Pending | 30-Jun-2023 | ||
US-12210453-B2 | Technologies for configurable caching, deduplication, and rate limit handling | Active | 30-Jun-2023 | ||
US-20250004942-A1 | Technologies for configurable caching, deduplication, and rate limit handling | Active | 30-Jun-2023 | ||
US-20250004857-A1 | Systems and methods for integrating on-premises systems and cloud-based systems | Pending | 30-Jun-2023 | ||
US-20240428154-A1 | Technologies for cloud-based analysis and optimization of in-person attendant interactions | Pending | 23-Jun-2023 | G06Q10/063116 |
Genesys Signals
Genesys Investors
Investor Name | Investor Type | Holding | Investor Since | Participating Rounds | Contact Info |
---|
Genesys Investments & Acquisitions (30)
Genesys’s most recent deal was a Buyout/LBO with Radarr. The deal was made on 02-Feb-2024.
Company Name | Deal Date | Deal Type | Deal Size | Industry | Lead Partner |
---|---|---|---|---|---|
Radarr | 02-Feb-2024 | Buyout/LBO | Business/Productivity Software | ||
Cresta | 17-Apr-2022 | Later Stage VC | Business/Productivity Software | ||
Exceed.AI | 01-Dec-2021 | Buyout/LBO | Business/Productivity Software | ||
Pointillist | 01-Dec-2021 | Buyout/LBO | Business/Productivity Software | ||
Bold360 | 05-May-2021 | Buyout/LBO | Business/Productivity Software |
Genesys Exits (1)
Genesys’s most recent exit was on 01-Jan-1997 from Forte (Internet Software). The exit was categorized as .
Company Name | Exit Date | Exit Type | Exit Size | Status | Buyers |
---|---|---|---|---|---|
Forte (Internet Software) | 01-Jan-1997 | Completed |
|
Affiliates
Subsidiaries (3)
Name | Industry | Location | Year Founded |
---|---|---|---|
Exceed.AI | Sunnyvale, CA | 2016 | |
Radarr | Singapore, Singapore | 2013 | |
nGUVU | Montreal, Canada | 2013 |
Genesys FAQs
-
When was Genesys founded?
Genesys was founded in 1990.
-
Where is Genesys headquartered?
Genesys is headquartered in Menlo Park, CA.
-
What is the size of Genesys?
Genesys has 8,110 total employees.
-
What industry is Genesys in?
Genesys’s primary industry is Business/Productivity Software.
-
Is Genesys a private or public company?
Genesys is a Private company.
-
What is Genesys’s current revenue?
The current revenue for Genesys is
. -
How much funding has Genesys raised over time?
Genesys has raised $8.01B.
-
Who are Genesys’s investors?
BlackRock, D1 Capital Partners, Platinum Capital vc, Salesforce Ventures, and ServiceNow Ventures are 5 of 12 investors who have invested in Genesys.
-
Who are Genesys’s competitors?
Tenfold (Business/Productivity Software), TeamSupport, ServiceNow, Salesforce, and Pegasystems are some of the 92 competitors of Genesys.
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