Satmetrix Overview

  • Year Founded
  • 1997

Year Founded

  • Status
  • Acquired/​Merged

  • Employees
  • 242

Employees

  • Latest Deal Type
  • Debt

  • Latest Deal Amount
  • $2M

Satmetrix General Information

Description

Operator of customer experience management software designed to help companies build and manage customer experience programs that deliver bottom-line results. The company's platform collects and integrates customer experience data, reveals unprecedented insights with automated analytics and automates and monitors the action management process, enabling clients to improve customer experience with targeted change.

Contact Information

Website
www.satmetrix.com
Formerly Known As
Customercast
Ownership Status
Acquired/Merged
Financing Status
Formerly VC-backed
Corporate Office
  • 3 Twin Dolphin Drive
  • Suite 225
  • Redwood City, CA 94065
  • United States
Primary Industry
Business/Productivity Software
Acquirer
NICE
Vertical(s)
SaaS, Marketing Tech, TMT
Corporate Office
  • 3 Twin Dolphin Drive
  • Suite 225
  • Redwood City, CA 94065
  • United States

Want detailed data on 11M+ companies?

What you see here scratches the surface

Request a free trial

Want to dig into this profile?

We’ll help you find what you need

Learn more

Satmetrix Valuation & Funding

Deal Type Date Amount Raised to Date Post-Val Status Stage
8. Debt - General 01-Jun-2017 $2M Completed Generating Revenue
7. Merger/Acquisition 01-May-2017 Completed Generating Revenue
6. Later Stage VC 03-Oct-2013 Completed Generating Revenue
5. Later Stage VC 24-Sep-2010 Completed Generating Revenue
4. Later Stage VC 08-Sep-2009 Completed Generating Revenue
3. Later Stage VC (Series D) 28-Jul-2008 Completed Generating Revenue
2. Later Stage VC 23-Dec-2003 $5M $21M Completed Generating Revenue
1. Early Stage VC 26-Apr-2002 $16M $16M Completed Startup
To view Satmetrix’s complete valuation and funding history, request access »

Satmetrix Comparisons

Description
Primary
Industry
HQ Location
Employees
Total Raised
Post Valuation
Last
Financing
Details
Operator of customer experience management software designed to help companies build and manage customer experience prog
Business/Productivity Software
Redwood City, CA
242 As of 2016

South Jordan, UT
 

Atlanta, GA
 
Add Comparison

PitchBook’s comparison feature gives you a side-by-side look at key metrics for similar companies. Personalize which data points you want to see and create visualizations instantly.

Request a free trial

Satmetrix Competitors (20)

One of Satmetrix’s 20 competitors is InMoment, a Private Equity-Backed company based in South Jordan, UT.

Company Name Financing Status Location Employees Total Raised Last Financing Date/Type Last Financing Amount
InMoment Private Equity-Backed South Jordan, UT
FullStory Venture Capital-Backed Atlanta, GA
Salesforce Formerly VC-backed San Francisco, CA
SAS Failed Transaction (M&A) Cary, NC
Stratagem Software Services Corporation Visakhapatnam, India
You’re viewing 5 of 20 competitors. Get the full list »

Satmetrix Patents

  • 4

    Total Documents Applications and Grants

  • Total Patents Families

  • Granted

  • Pending

  • Expiring in next 12 mo

Satmetrix Recent Patent Activity

Publication ID Patent Title Status First Filing Date Technology (CPC) Citations
AU-3987999-A Customer survey system and method Inactive 13-May-1998
CA-2295492-A1 Customer survey system and method Inactive 13-May-1998
EP-0995163-A1 Customer survey system and method Inactive 13-May-1998
WO-1999059096-A1 Customer survey system and method Inactive 13-May-1998 H04L63/08

Satmetrix Signals

Growth Rate

Weekly
Growth
Weekly Growth

Size Multiple

Median
Size Multiple

Key Data Points

Similarweb Unique Visitors

Majestic Referring Domains

PitchBook’s non-financial metrics help you gauge a company’s traction and growth using web presence and social reach.

Request a free trial

Satmetrix Former Investors (6)

Investor Name Investor Type Holding Investor Since Participating Rounds
Aspen Ventures Venture Capital Minority
Costella Kirsch Venture Capital Minority
Four Rivers Group Venture Capital Minority
Seius Capital Group Venture Capital Minority
Stanford University Venture Fund Venture Capital Minority
You’re viewing 5 of 6 investors. Get the full list »

Satmetrix Acquisitions (1)

Satmetrix’s most recent deal was a Merger/Acquisition with Informative. The deal was made on 26-Sep-2007.

Company Name Deal Date Deal Type Deal Size Industry Lead Partner
Informative 26-Sep-2007 Merger/Acquisition Media and Information Services (B2B)
To view Satmetrix’s complete acquisitions history, request access »

Ready to get started?

Request a free trial

Satmetrix Affiliates

Subsidiaries (1)

Name Industry Location Year Founded
Informative South San Francisco, CA 1999

Satmetrix FAQs

  • When was Satmetrix founded?

    Satmetrix was founded in 1997.

  • Where is Satmetrix headquartered?

    Satmetrix is headquartered in Redwood City, CA.

  • What is the size of Satmetrix?

    Satmetrix has 242 total employees.

  • What industry is Satmetrix in?

    Satmetrix’s primary industry is Business/Productivity Software.

  • Is Satmetrix a private or public company?

    Satmetrix is a Private company.

  • What is Satmetrix’s current revenue?

    The current revenue for Satmetrix is .

  • How much funding has Satmetrix raised over time?

    Satmetrix has raised $2M.

  • Who are Satmetrix’s investors?

    Aspen Ventures, Costella Kirsch, Four Rivers Group, Seius Capital Group, and Stanford University Venture Fund are 5 of 6 investors who have invested in Satmetrix.

  • Who are Satmetrix’s competitors?

    InMoment, FullStory, Salesforce, SAS, and Stratagem Software Services are some of the 20 competitors of Satmetrix.

  • When was Satmetrix acquired?

    Satmetrix was acquired on 01-Jun-2017.

  • Who acquired Satmetrix?

    Satmetrix was acquired by NICE.

Data Transparency

  • Meet our data hygiene team

    Discover how our experts ensure you’re getting the most accurate financial data in the industry.

    Read more

  • How PitchBook sources data

    Our data operations team has logged over 3.5 million hours researching, organizing, and integrating the information you need most.

    Discover our process